자료포락분석에 의한 정부기관과 아웃소싱기관의 성과측정방법 = A Method of Measuring the Performance of Government and Outsourcing Agencies through Data Envelopment Analysis

다국어 초록 (Multilingual Abstract)

This paper deals with a method of measuring and comparing the performance of government and outsourcing agencies using data envelopment analysis. Data envelopment analysis is a promising method as an alternative to ratio analysis and regression analysis that have been used as tools for performance measurement. Data envelopment analysis measures the relative efficiency of decision-making units, and especially can be used for performance measurement of the public sector. This article explains the usefulness of data envelopment analysis, methods of building linear programming model through the multiplier model and envelopment model, and then suggests methods of measuring and evaluating the relative performance of government and outsourcing agencies using an illustrative example.

목차 (Table of Contents)

• ABSTRACT
• Ⅰ. 머리말
• Ⅱ. 자료포락분석의 유용성 및 선형계획모형
• 1. 자료포락분석의 적용분야 및 유용성
• 2. 도표에 의한 설명
• 3. 자료포락분석의 선형계획모형
• Ⅲ. 정부기관과 아웃소싱기관의 성과측정 및 비교방법
• 1. 투입요소가 예산이고 산출요소가 이수자와 취업자인 경우
• 2. 투입요소가 예산이고 산출요소가 만족자와 취업자인 경우
• 3. 투입요소가 예산과 직원이고 산출요소가 이수자와 만족자, 취업자인 경우
• Ⅳ. 맺음말
• 참고문헌