임파워링 리더십이 발언행동에 미치는 영향: 발언분위기와 조직기반 자기존중감의매개효과를 중심으로 = Empowering Leadership and Voice Behavior: The Multiple Mediation Effects of Voice Climate and Organization-Based Self-esteem

다국어 초록 (Multilingual Abstract)

Empowering leadership has been emphasized as an appropriate leadership behaviors in order for organizations to effectively response to the hyper-fast changing environments which modern organizations have confronted. This study explored the effects of empowering leadership on followers’ voice behavior which is considered to be an essential element for organizations to survive and prosper. Moreover, it investigated the influential mechanism of the effect of empowering leadership on voice behavior of organizational members. More specifically, this study introduced voice climate and organization-based self-esteem as mediators of the relationships between empowering leadership and followers’ voice behaviors and examined the multiple mediating processes of these variables on aforementioned relationships between empowering leadership and voice behaviors.
Sampling from leader-follower dyad in the Korean Army, the results of this study show that leaders’ empowering leadership behaviors are positively related to followers’ voice behaviors as well as perceived voice climate and organization-based self-esteem. The effect of empowering leadership on voice behavior was mediated by both voice climate and organization-based self-esteem. Voice climate mediates the effect of empowering leadership through organization-based self-esteem but not directly to voice behavior. However, organization-based self-esteem mediates the effect of empowering leadership through voice climate directly to voice behavior The results of this study provide several theoretical and practical contributions to the extant literature. First, this study provides evidence of the effect of empowering leadership on voice behaviors of subordinates, which is consistent with previous studies. Second, this study expand the scope of the extant studies on the relations between empowering leadership and voice behavior by verifying the influential mechanism of empowering leadership in predicting attitude and behavior of organizational members. The practical implication of this study is that empowering leadership behavior is an significant factor which foster voice behavior of organization members. This implies that organizations should encourage organizations managers to behave in empowering manners in order to have organizational members to suggest helpful idea and opinions to improve organizational process and outcomes.

국문 초록 (Abstract)

본 연구에서는 임파워링 리더십이 조직구성원의 발언행동에 미치는 영향과 이러한 관계에서발언분위기와 조직기반 자기존중감의 매개효과를 살펴보았다. 연구모형과 가설을 검증하기 위하여 육군 중대급 간부를 대상으로 자료를 수집하여 최종적으로 리더-부하 258쌍을 분석에 활용하였다. 구조방정식을 통해 실증분석을 실시한 결과, 임파워링 리더십은 발언행동에 정(+)적인 영향을 미침이 확인되었다. 또한 임파워링 리더십은 조직 내에서 구성원들이 인식하는 발언분위기에정(+)적인 영향을 미쳤으며, 조직구성원의 조직기반 자기존중감에도 정(+)적인 영향을 미침이 확인되었다. 나아가 발언분위기는 임파워링 리더십과 발언행동과의 관계를 매개하는 것으로 나타났는데 직접적으로 매개하는 것이 아니라 조직구성원의 조직기반 자기존중감을 통하여 매개함이확인되었다. 또한, 조직구성원의 조직기반 자기존중감은 임파워링 리더십과 발언행동의 관계를직접적으로 매개할 뿐만 아니라 발언분위기를 통해서도 매개효과를 가짐이 확인되었다.
본 연구의 결과는 임파워링 리더십과 발언행동의 관계에 대한 선행연구의 폭을 확장시켰다는점에서 의의가 있다. 선행연구에서 상사의 임파워링 리더십이 부하의 발언행동에 미치는 영향을 검증하였으나 그러한 영향력 과정에서 발언분위기와 조직기반 자기존중감의 매개효과를 실증적으로검증함으로써 이론적 시사점을 가진다. 또한 실무적으로는 변화무쌍한 현대 조직사회에서 조직의 역량을 강화하기 위해 반드시 필요한 구성원의 적극적 참여와 발언행동을 제고하기 위해서는 리더, 즉관리자의 임파워링 리더십이 중요하다는 점을 실증적으로 검증하였다는 점에서 시사점을 가진다.
키워드: 임파워링 리더십, 발언행동, 발언분위기, 조직기반 자기존중감

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