비즈니스 리엔지니어링의 핵심 도구로서 그룹웨어에 관한 연구 = A Study on the Groupware As a Critical Tool for Business Reengineering

다국어 초록 (Multilingual Abstract)

Information technology's potential for changing processes is widely acknowledged and various information technologies exist as a tool making business reengineering possible. Groupware is one of information technology that typically work in concert to bring out change in processes.
This paper attempts to explain the importance of groupware as a critical information technology for business reengineering by developing a methodology of applying groupware to business reengineering.
In order to understand the applicability of groupware to business reengineering, this paper has the following objectives.
1) Examines how the capability of groupware can play as a chang lever or enabler of process innovation explicitly.
2) Propose a integrated business reengineering methodology that incorporates process, process environment and information technologies specifically.
A case study was used to provide the insight how groupware can play as a enabler of process innovation. The case was analyzed according to the reengineering methodology we proposed.