COVID-19 has changed the paradigm of everyday life to online and has brought about many changes in university education. This study aims to identify changes in student perception of online classes using big data analysis. For this purpose, data from M...
COVID-19 has changed the paradigm of everyday life to online and has brought about many changes in university education. This study aims to identify changes in student perception of online classes using big data analysis. For this purpose, data from March 2020 to June 2021 were collected from the ‘Everytime’ community site, using Python programming language. Then text mining, namely, Keyword frequency analysis, network analysis, and sentiment analysis were conducted. The implications derived from the findings suggested some ideas worth considering in improving online classes at university.