Today, the automotive industry is in a transition period ahead of the paradigm shift toward fully autonomous, and unmanned vehicles. The ICE (International Combustion Engine) Vehicle, EV (Electric Vehicle), even current AV (Autonomous Vehicle) are bas...
Today, the automotive industry is in a transition period ahead of the paradigm shift toward fully autonomous, and unmanned vehicles. The ICE (International Combustion Engine) Vehicle, EV (Electric Vehicle), even current AV (Autonomous Vehicle) are based on the driver's active intervention in emergencies and failures. In other words, the driver should still be passive or actively involved in the operation, and the car makers should continue its efforts to improve the driver accommodation from the ergonomic point of view.
In this study, primary controls are defined, and the VOC (Voice of Customer) is quantified and compared with PPH (Problem Per Hundred) by measuring the clearance with the driver for each control unit. Based on this, we can specify what factors are sensitive to VOC. We suggest an evolved guide for the latest trends to represent the final aggregated data as a loss function, making it a consumer-friendly ergonomic design for future deployments of Primary Controls.