Designing a Mobile Based Library Information and Service Delivery System: A Model Plan for Libraries of Bangladesh

다국어 초록 (Multilingual Abstract)

Purpose The purpose of the study is to identify the need of a mobile based library information and service delivery system in developing countries, identify the services that are possible to provide with the help of mobile phones and their applications, design a mobile based library information and service delivery system, and identify major challenges regarding mobile based library information and service delivery systems.Design/ Methodology/ Approach The research is exploratory in nature. This paper is based on a review of literature, survey information, and on the author’s own viewpoints. A comprehensive search of scientific literature has been done along with a survey for validating the necessity of designing mobile based library information and service delivery systems. Responses to closed-ended questions in particular on 7-point Likert scales were analyzed using the descriptive analysis techniques of SPSS 20.0 and responses to other closed-ended questions were analyzed using general statistics.Findings The research indicates that users of academic libraries, especially students and faculty members, have a positive notion regarding designing and implementing a mobile based library information and service delivery system. It also reveals user opinions regarding the possible problems associated with the design and implementation of a mobile based library information and service delivery system.Originality The paper explores mobile based library information and service delivery systems for better and faster service provision to its potential users.

참고문헌 (Reference)

1 Mayer, I, "Using text messaging to improve student organization and motivation"

2 Joel Cummings, "The use of handheld mobile devices: their impact and implications for library services" Emerald 28 (28): 22-40, 2010

3 Sally Wilson, "The mobile university: from the library to the campus" Emerald 38 (38): 214-232, 2010

4 Bell, L., "The handheld library: Mobile technology and the librarian" Libraries Unlimited 2013

5 Murray, L., "The best things in life are free (or pretty cheap): Three mobile initiatives that can be done now"

6 Andrew Walsh, "Text messaging (SMS) and libraries" Emerald 26 (26): 9-11, 2009

7 Hossain, M., "Selective Dissemination of Information (SDI) Service: A conceptual paradigm" 6 (6): 27-33, 2008

8 Jetty, S., "SMS‐based content alert system: A case with Bundelkhand University Library" 114 (114): 20-31, 2013

9 Sonia Herman, "SMS reference: keeping up with your clients" Emerald 25 (25): 401-408, 2007

10 Ranganathan, S., "Reference service" Asia Pub. House 1961

11 Kumar, K., "Reference service" Vikas 1994

12 Paul Anbu K. J., "Old wine in new wine skin : Marketing library services through SMS-based alert service" 30 (30): 310-320, 2012

13 Seema Chandhok, "M‐learning in distance education libraries" Emerald 29 (29): 637-650, 2011

14 Islam, M., "Mobile phone technology in academic library services: A public university students’perceptions and paradigm" 2012

15 Nor Shahriza Abdul Karim, "Mobile phone applications in academic library services: a students' feedback survey" Emerald 23 (23): 35-51, 2006

16 Hahn, J., "Mobile learning for the twenty-first century librarian" 36 (36): 272-288, 2008

17 Jingru Høivik, "Mobile Digital Library in The National Library of Norway" Emerald 28 (28): 1-8, 2011

18 Bridges, L, "Making the case for a fully mobile library web site: From floor maps to the catalog" 38 (38): 309-320, 2010

19 Robert Fox, "Library to go" Emerald 26 (26): 8-13, 2010

20 John Maxymuk, "Library texts" Emerald 22 (22): 24-26, 2009

21 Murray, L, "Libraries “like to move it, move it”" 38 (38): 233-249, 2010

22 Aharony, N., "Librarians & apps; Attitudes towards mobile services" 65 (65): 358-375, 2013

23 Georgina Parsons, "Information provision for HE distance learners using mobile devices" Emerald 28 (28): 231-244, 2010

24 Gillian Nowlan, "Going mobile: creating a mobile presence for your library" Emerald 114 (114): 142-150, 2013

25 Chun‐Yi Wang, "Design and performance evaluation of mobile web services in libraries" Emerald 30 (30): 33-50, 2012

26 Encyclopedia Britannica, "Current-awareness service Library science"

27 Canuel, R., "Canadian academic libraries and the mobile web" 112 (112): 107-120, 2011

28 Btrc.gov.bd, "BTRC | Bangladesh Telecommunication Regulatory Commission"

29 Buhle Mbambo‐Thata, "Assessing the impact of new technology on internal operations" Emerald 31 (31): 466-475, 2010

30 Joan K. Lippincott, "A mobile future for academic libraries" Emerald 38 (38): 205-213, 2010

31 Terry Lee Ballard, "A library in the palm of your hand" Emerald 114 (114): 251-258, 2013

32 Luhn, H. P., "A business intelligence system" 2 : 314-319, 1958