임파워링 리더십과 조직시민행동의 관계에서 조직기반 자긍심과 성장욕구강도의 역할 = The Roles of the Organization-based Self-esteem and Growth Need Strength in the Relationship between Empowering Leadership and Organizational Citizenship Behavior

국문 초록 (Abstract)

본 연구는 임파워링 리더십이 조직기반 자긍심을 통해 어떻게 조직시민행동에 영향을 미치는지, 그리고구성원들의 성장욕구강도가 이 관계에서 조절 역할을 수행하는 지 파악하는 것을 목적으로 한다. 위 연구 목적들을 검증하기 위해, 여러 다양한 업종에서 근무하는 261명의 중국 근로자들에게서 얻은 데이터를 이용하였다. 데이터 분석 결과는 다음과 같다. 첫째, 조직기반 자긍심은 임파워링 리더십과 개인지향 조직시민행동사이 관계를 완전 매개하나, 임파워링 리더십과 조직지향 조직시민행동 사이 관계는 부분 매개한다. 둘째,성장욕구강도는 임파워링 리더십과 조직기반 자긍심 사이 관계를 조절한다. 즉, 성장욕구강도가 높은 종업원들은 임파워링 리더십을 경험할 때, 성장욕구강도가 낮은 종업원들에 비해, 조직기반 자긍심이 더 높아진다. 셋째, 성장욕구강도의 조절된 매개효과는 추가로 확인되었다. 즉, 임파워링 리더십과 조직시민행동 사이의 조직기반 자긍심의 매개 효과는 성장욕구강도의 영향을 받는 것으로 나타난다. 이러한 결과에 대한 함의는 결론 부분에서 논의된다.

다국어 초록 (Multilingual Abstract)

This study aims to explore whether empowering leadership affects organizational citizenship behavior throughorganization-based self-esteem as well as growth need strength moderates the relationship. The research aims wereexamined using a data set collected from 261 Chinese employees employed in various Chinese organizations. Theresearch results are as follows. First, organization-based self-esteem fully mediates the relationship betweenempowering leadership and organizational citizenship behavior towards organization, while it partially mediates therelationship between empowering leadership and organizational citizenship behavior towards individuals. Second,growth need strength moderates the relationship between empowering leadership and organization-based self-esteem.
That is, employees with higher growth need strength, rather than employees with lower levels of growth need strength,have higher levels of organization-based self-esteem when their supervisors engage in empowering leadershipbehavior. Third, moderated mediation effects of growth need strength were reported. This indicates that the mediationeffect of organization-based self-esteem in the relationship between empowering leadership and organizationalcitizenship behavior is affected by growth need strength. The implications for these results are discussed.

참고문헌 (Reference)

1 차동옥 ; 김정식, "중간관리자의 임파워링 리더십과 직무몰입, 조직몰입, 조직시민행동 간의 관계" 35 (35): 171-198, 2011

2 정윤길 ; 이규만, "조직기반 자긍심의 영향요인과 혁신행동과의 관계" 27 (27): 321-342, 2011

3 송용욱 ; 조윤형, "임파워링 리더십이 건설적 일탈행동에 미치는 영향 : 고용안정성 지각, 집합주의 성향의 조절효과" 9 (9): 3-27, 2018

4 정회근 ; 심덕섭 ; 김민정, "상사의 윤리적 리더십이 부하의직무성과 및 조직몰입, 조직시민행동에 미치는 영향 : 조직기반 자긍심의 매개효과와 조직의 윤리적 가치의 조절효과를 중심으로" 26 (26): 801-827, 2013

5 김민정, "멘토링 네트워크에서 멘토의 네트워크 특성이 조직기반 자긍심에 미치는 영향에 관한 연구" 2006 (2006): 211-232, 2006

6 Korman, A. K., "Toward an Hypothesis of Work Behavior" 54 (54): 31-41, 1970

7 Ahearne, M., "To Empower or not to Empower Your Sales Force? : An Empirical Examination of the Influence of Leadership Empowerment Behavior on Customer Satisfaction and Performance" 90 (90): 945-955, 2005

8 Ferris, G. R., "The Validity of the Job Characteristics Model : A Review and Meta-Analysis" 40 (40): 287-322, 2006

9 Hackman, J. R., "The Oxford Handbook of Management Theory: The Process of Theory Development" Oxford University Press 151-170, 2005

10 Gouldner, A. W., "The Norm of Reciprocity : A Preliminary Statement" 25 (25): 161-178, 1960

11 Shamir, B., "The Motivational Effects of Charismatic Leadership : A Self-Concept Based Theory" 4 (4): 577-594, 1993

12 Baron, R. M., "The Moderator–Mediator Variable Distinction in Social Psychological Research : Conceptual, Strategic, and Statistical Considerations" 51 (51): 1173-1182, 1986

13 Huang, X., "The Impact of Subordinate-Supervisor Similarity in Growth-Need Strength on Work Outcomes : The Mediating Role of Perceived Similarity" 27 (27): 1121-1148, 2006

14 Leach, D. J., "The Effect of Empowerment on Job Knowledge : An Empirical Test Involving Operators of Complex Technology" 76 (76): 27-52, 2003

15 Molm, L. D., "Sociological Perspectives on Social Psychology" Allyn and Bacon 209-235, 1995

16 Gardner, D. G., "Self-Esteem and Self-Efficacy within the Organizational Context : An Empirical Examination" 23 (23): 48-70, 1998

17 Levinson, H., "Reciprocation : The Relationship between Man and Organization" 9 : 370-390, 1965

18 Spreitzer, G. M., "Psychological Empowerment in the Workplace : Dimensions, Measurement and Validation" 38 (38): 1442-1465, 1995

19 March, J. G., "Organizations" John Wiley & Sons 1958

20 Organ, D. W., "Organizational Citizenship Behavior: The Good Soldier Syndrome" Lexington Books 1988

21 Kim, M., "Organization-Based Self-Esteem and Meaningful Work Mediate Effects of Empowering Leadership on Employee Behaviors and Well-Being" 25 (25): 385-398, 2018

22 Pierce, J. L., "Organization-Based Self-Esteem : Construct Definition, Measurement, and Validation" 32 (32): 622-648, 1989

23 Chen, G., "Motivating and Demotivating Forces in Teams : Cross-Level Influences of Empowering Leadership and Relationship Conflict" 96 (96): 541-557, 2011

24 Zhang, X., "Linking Empowering Leadership and Employee Creativity : The Influence of Psychological Empowerment, Intrinsic Motivation, and Creative Process Engagement" 53 (53): 107-128, 2010

25 Williams, L., "Job Satisfaction and Organizational Predictors of Organizational Citizenship and In-Role Behaviors" 17 : 601-617, 1991

26 Hayes, A. F., "Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach" Guilford publications 2013

27 Locke E. A., "International Review of Industrial and Organizational Psychology" John Wiley & Sons 1-32, 1996

28 Harris, T. B., "Getting What’s New from Newcomers : Empowering Leadership, Creativity, and Adjustment in the Socialization Context" 67 (67): 567-604, 2014

29 Dong, Y., "Fostering Employee Service Creativity : Joint Effects of Customer Empowering Behaviors and Supervisory Empowering Leadership" 100 (100): 1364-1380, 2015

30 Blau, P., "Exchange and Power in Social Life" John Wiley and Sons 1964

31 Hassan, S., "Ethical and Empowering Leadership and Leader Effectiveness" 28 (28): 133-146, 2013

32 Raub, S., "Differential Effects of Empowering Leadership on In-Role and Extra-Role Employee Behaviors : Exploring the Role of Psychological Empowerment and Power Values" 63 (63): 1743-1770, 2010

33 Hackman, J. R., "Development of the Job Diagnostic Survey" 60 (60): 159-170, 1975

34 Li, N., "Cross-Level Influences of Empowering Leadership on Citizenship Behavior : Organizational Support Climate as a Double-Edged Sword" 43 (43): 1076-1102, 2017

35 Meyer, J. P., "Commitment in the Workplace:Theory, Research, and Application" Sage Publications 1997

36 Ajzen, I., "Attitude-Behavior Relations : A Theoretical Analysis and Review of Empirical Research" 84 (84): 888-918, 1977

37 Liden, R., "An Examination of the Mediating Role of Psychological Empowerment on the Relations between the Job, Interpersonal Relationships, and Work Outcomes" 85 (85): 407-416, 2000

38 Lee J., "An Analysis of the Antecedents of Organization-Based Self-esteem in Two Korean Banks" 14 (14): 1046-1066, 2003

39 Bowling, N. A., "A Meta-Analysis of the Predictors and Consequences of Organization-Based Self-Esteem" 83 : 601-626, 2010

40 Graen, G. B., "A Field Experimental Test of the Moderating Effects of Growth Need Strength on Productivity" 71 (71): 484-491, 1986