국제회의 서비스 품질에 대한 이론적 고찰 = A Study on Theoretical International meeting Quality of service

다국어 초록 (Multilingual Abstract)

Now-days shall ensure competitiveness of a company to bases by service even if be keen, and say that it is a manufactures of competition. Whether or not there is with a Consumer value and Consumer awareness is analyzed most study regarding the existing value that an influence is higher to Re-purchase intention than Service quality. As there is to Re-purchase, research regarding a customer expectation change and study provide an opportunity to be able to raise operating efficiency of a service company. This study will research a theoretical basis regarding a quality of service through the preceding study regarding a quality of service. Through study will present the existing Customer management and New attraction of customer, Strategic preview point to Service-company.