공동주택 관리주체의 과태료 처분 사례분석 및 개선방안 = A Case Study on Administrative Fines of Multi-Family Housing Management and Strategies for Improvement

다국어 초록 (Multilingual Abstract)

This study aims to explore the illegal acts in multi-family housing management and find solutions for the current issues. The cases of administrative fines to housing management companies were reviewed and the in-depth interview with the related persons from the companies were conducted. The illegal acts against mutil-family housing managements are violation of guideline in selecting housing management company or contractor, infringement of long-term repair plan, and inappropriate work of management entity. The following measures are considered to prevent illegal acts by minimizing strifes and conflicts and implementing transparent and fair management work. First, history management system for the housing managers should be introduced. Second, the official education should be strengthened to improve understanding and specialty on housing management. Third, the public body should provide standardized housing management manual to prevent unnecessary misunderstanding. Finally, the empowerment of manpower is required through organizing the advisory body for long-term repair plan and supervising the tasks.

참고문헌 (Reference)

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2 "주택분야"

3 이인영, "주택관리업발전위해선업계종사자들사명감키워야"

4 "사설, 아파트등위탁관리수수료현실화시급하다"

5 "대한주택관리사 협회 홈페이지"

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7 윤일진, "공동주택관리제도 개선에 관한 연구 : 공동주택관리업체를 중심으로" 중앙대학교 사회개발대학원 2012

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11 이재용 ; 이도화 ; 최서현, "공동주택 관리소장의 서번트 리더십이 입주자만족도와 관리업체 재계약율에 미치는 영향" 한국주거학회 27 (27): 45-54, 2016

12 "(사)한국주택관리협회 홈페이지"