개인의 특성과 기업 역량이 스마트워크 만족도 및 성과에 미치는 영향에 관한 연구 = A Study on the Effect of Individual Characteristics and Corporate Competency on Smartwork Satisfaction and Performance

다국어 초록 (Multilingual Abstract)

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다국어 초록 (Multilingual Abstract)

Recently, companies have adopted various types of smartwork. In this study, various factors were examined to identify the main factors that can increase smartwork satisfaction, individual performance, and organizational performance. As the main variables, individual adaptability, knowledge level for smartwork, IT infrastructure level, smartwork organizational culture, and investment level in IT were selected. As a result, first, it was found that individual adaptability did not affect smartwork satisfaction and corporate performance, unlike previous studies. Second, it was found that the knowledge level for smartwork affects individual performance and organizational performance mediating smartwork satisfaction. Third, the main path of 'investment level in IT → IT infrastructure level → smartwork organizational culture → organizational performance' was found. Therefore, companies need to raise the level of knowledge for smartwork among members of the organization and educate that smartwork contributes to improving the quality of life of members. In addition, efforts should be made to build an organizational culture suitable for smartwork through IT investment and establishment of IT infrastructure.