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      User Switching to Cloud Service: A Status Quo Bias Perspective

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      https://www.riss.kr/link?id=A104301981

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      다국어 초록 (Multilingual Abstract)

      This study attempts to develop and test a model for switching behavior to cloud computing services from the status quo bias perspective. The research model posits that both the status quo in incumbent systems such as sunk costs, transition costs, and resistance to cloud services which negatively affect an individual's perceived relative advantage, which in turn, positively influences cloud services adoption. Data collected from students without prior experience using cloud computing was used to test the model using partial least squares. Results indicate that incumbent systems associated with status quo were found to have significant impacts on resistance to cloud computing. This study also found that the relative advantage positively influenced cloud adoption. The implications of these findings for both research and practice are discussed.
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      This study attempts to develop and test a model for switching behavior to cloud computing services from the status quo bias perspective. The research model posits that both the status quo in incumbent systems such as sunk costs, transition costs, and ...

      This study attempts to develop and test a model for switching behavior to cloud computing services from the status quo bias perspective. The research model posits that both the status quo in incumbent systems such as sunk costs, transition costs, and resistance to cloud services which negatively affect an individual's perceived relative advantage, which in turn, positively influences cloud services adoption. Data collected from students without prior experience using cloud computing was used to test the model using partial least squares. Results indicate that incumbent systems associated with status quo were found to have significant impacts on resistance to cloud computing. This study also found that the relative advantage positively influenced cloud adoption. The implications of these findings for both research and practice are discussed.

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      참고문헌 (Reference)

      1 Bhattacherjee, A., "Why end-users move to the cloud : a migration-theoretic analysis" 23 (23): 357-372, 2014

      2 Bhattacherjee, A., "User switching of information technology:a theoretical synthesis and empirical test" 49 (49): 327-333, 2012

      3 Jiang, J. J., "User resistance and strategies for promoting acceptance across system types" 37 (37): 25-36, 2000

      4 Venkatesh, V., "User acceptance of information technology : toward a unified view" 27 (27): 425-478, 2003

      5 Davis, F. D., "User acceptance of computer technology : a comparison of two theoretical models" 35 (35): 982-1003, 1989

      6 Lee, J. H., "Understanding users of cloud music services : selection factors, management and access behavior, and perceptions" 68 (68): 1186-1200, 2017

      7 Bhattacherjee, A., "Understanding Information Systems Continuance : An Expectation-Confirmation Model" 25 (25): 351-370, 2001

      8 van Offenbeek, M., "Towards integrating acceptance and resistance research: evidence from a telecare case study" 22 (22): 434-454, 2013

      9 Burton-Jones, A., "Toward a deeper understanding of system usage in organizations : a multilevel perspective" 31 (31): 657-679, 2007

      10 Williams, M. D., "The unified theory of acceptance and use of technology(UTAUT) : a literature review" 28 (28): 443-488, 2015

      1 Bhattacherjee, A., "Why end-users move to the cloud : a migration-theoretic analysis" 23 (23): 357-372, 2014

      2 Bhattacherjee, A., "User switching of information technology:a theoretical synthesis and empirical test" 49 (49): 327-333, 2012

      3 Jiang, J. J., "User resistance and strategies for promoting acceptance across system types" 37 (37): 25-36, 2000

      4 Venkatesh, V., "User acceptance of information technology : toward a unified view" 27 (27): 425-478, 2003

      5 Davis, F. D., "User acceptance of computer technology : a comparison of two theoretical models" 35 (35): 982-1003, 1989

      6 Lee, J. H., "Understanding users of cloud music services : selection factors, management and access behavior, and perceptions" 68 (68): 1186-1200, 2017

      7 Bhattacherjee, A., "Understanding Information Systems Continuance : An Expectation-Confirmation Model" 25 (25): 351-370, 2001

      8 van Offenbeek, M., "Towards integrating acceptance and resistance research: evidence from a telecare case study" 22 (22): 434-454, 2013

      9 Burton-Jones, A., "Toward a deeper understanding of system usage in organizations : a multilevel perspective" 31 (31): 657-679, 2007

      10 Williams, M. D., "The unified theory of acceptance and use of technology(UTAUT) : a literature review" 28 (28): 443-488, 2015

      11 Beaudry, A., "The other side of acceptance : studying the direct and indirect effects of emotions on information technology use" 34 (34): 689-710, 2010

      12 Samuelson, W., "Status quo bias in decision making" 1 (1): 7-59, 1988

      13 Polites, G. L., "Shackled to the status quo : the inhibiting effects of incumbent system habit, switching costs, and inertia on new system acceptance" 36 (36): 21-42, 2012

      14 Kahneman, D., "Prospect theory : an analysis of decision under risk" 47 (47): 263-291, 1979

      15 Sharma, S. K., "Predicting motivators of cloud computing adoption : a developing country perspective" 62 : 61-69, 2016

      16 Markus, M. L., "Power, politics, and MIS implementation" 26 (26): 430-444, 1983

      17 Hair, J. F., "Multivariate Data Analysis" Prentice Hall 1998

      18 Chin, W. W., "Issues and opinion on structural equation modeling" 22 (22): vii-xvi, 1998

      19 Kim, H. W., "Investigating user resistance to information systems implementation : a status quo bias perspective" 33 (33): 567-582, 2009

      20 Karahanna, E., "Information technology adoption across time : A cross-sectional comparison of pre-adoption and post-adoption beliefs" 23 (23): 183-213, 1999

      21 Ye, C., "Influences of IT substitutes and user experience on post-adoption user switching: An empirical investigation" 59 (59): 2115-2132, 2008

      22 Lending, D., "Impacts of an integrated information center on faculty end-users : a qualitative assessment" 48 (48): 466-471, 1997

      23 Limayem, M., "How habit limits the predictive power of intention : the case of information systems continuance" 31 (31): 705-737, 2007

      24 Bearden, W. O., "Handbook of Marketing Scales: Multi-Item Measures for Marketing and Consumer Behavior Research" Sage Publications 1999

      25 Lee, K. W., "From marketplace to marketspace : Investigating the consumer switch to online banking" 10 (10): 115-125, 2011

      26 Chin, W. W., "Frequently asked questions partial least squares and PLS-graph"

      27 Fornell, C., "Evaluating structural equation models with unobservable variables and measurement error" 18 (18): 39-50, 1981

      28 Wu, W. W., "Developing an explorative model for SaaS adoption" 38 (38): 15057-15064, 2011

      29 Taylor, S., "Decomposition and crossover effects in the theory of planned behavior : a study of consumer adoption intentions" 12 (12): 137-155, 1995

      30 Rehman, Z. U., "Decision-making framework for user-based inter-cloud service migration" 14 (14): 523-531, 2015

      31 Burnham, T. A., "Consumer switching costs : A typology, antecedents, and consequences" 31 (31): 109-126, 2003

      32 Marston, S., "Cloud computing : the business perspective" 51 (51): 176-189, 2011

      33 Nah, F. F. H., "An empirical investigation on end-users' acceptance of enterprise systems" 17 (17): 32-53, 2004

      34 Park, S. C., "An empirical investigation of end-users' switching toward cloud computing: a two factor theory perspective" 29 (29): 160-170, 2013

      35 Sanford, C., "An artifact switching model for user acceptance of ebooks" 25 (25): 19-40, 2013

      36 Armbrust, M., "A view of cloud computing" 53 (53): 50-58, 2010

      37 Subashini, S., "A survey on security issues in service delivery models of cloud computing" 34 (34): 1-11, 2011

      38 Lapointe, L., "A multilevel model of resistance to information technology implementation" 29 (29): 461-491, 2005

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      학술지 인용정보

      학술지 인용정보
      기준연도 WOS-KCI 통합IF(2년) KCIF(2년) KCIF(3년)
      2016 0.75 0.75 0.89
      KCIF(4년) KCIF(5년) 중심성지수(3년) 즉시성지수
      0.91 0.96 1.149 0.2
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