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      디지털 전환의 인지적 저항태도가 디지털 전환의 수용성에 영향을 미치는 요인에 관한 실증연구 = A Empirical Study on Factors that Cognitive Resistance Affects the Acceptability of Digital Transformation

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      https://www.riss.kr/link?id=A108399172

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      다국어 초록 (Multilingual Abstract)

      Through this study, we want to examine and empirically verify cognitive resistance factors that affect personal and social acceptance of digital transformation (DT). We established a relationship of personal and social acceptance with factors derived ...

      Through this study, we want to examine and empirically verify cognitive resistance factors that affect personal and social acceptance of digital transformation (DT). We established a relationship of personal and social acceptance with factors derived from a literature review, and designed research models and hypotheses combining DT resistance attitudes. Then, financial practitioners were asked about their perception of DT, and data analysis was conducted with factor analysis and multiple regression analysis. This study finds out that accetance factor for DOI, organizational and behavioral factors, which are determinants derived from previous studies, do not affect DT acceptance resistance and DT acceptance resistance does not negatively affect personal and social acceptability. However, DT acceptance resistance had a mediating effect in the relationship between accetance factors for DOI/organizational and environmental factors and personal acceptability. In addition, it was confirmed that there may be other influences due to partial mediating on social acceptability. The purpose of this study is to study the influence of factors influencing the acceptance resistance of DT and to empirically confirm this by conducting a survey on the practitioners of companies implementing DT. Future research, it needs to explain the diffusion of innovation and additional determinants of DT acceptance resistance and the other industry.

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      참고문헌 (Reference) 논문관계도

      1 장명희, "해상운송분야의 디지털 전환 성공요인에 대한 우선순위 평가에 관한 연구" 한국항만경제학회 37 (37): 103-126, 2021

      2 윤승욱, "소셜TV 채택에 대한 통합 모델 연구: 지속사용 의도에 대한 혁신확산이론, 기술수용모델, 혁신저항모델의 통합적 접근" 한국지역언론학회 16 (16): 145-183, 2016

      3 왕재선 ; 문정욱, "공무원의 지능정보기술 업무 수용성 요인 분석: 개인수준 요인과 조직수준 요인의 비교" 한국지역정보화학회 24 (24): 29-53, 2021

      4 V. Venkatesh, "User acceptance of information technology:Toward a unified view" 27 (27): 425-478, 2003

      5 I. Ajzen, "The theory of planned behavior" 50 (50): 179-211, 1991

      6 J. L. Zaichkowsky, "The personal involvement inventory: Reduction, revision, and application to advertising" 23 (23): 59-70, 2013

      7 S. Winasis, "The effect of transformational leadership climate on employee engagement during digital transformation in Indonesian banking industry" 5 (5): 91-96, 2021

      8 S-Y, Son, "Study on the advancement and determinants of the social acceptability model of intelligent information technology; Cooperative Study of the Economic and Humanities Society" 41 (41): 2019

      9 G. C. Kane, "Strategy, not technology, drives digital transformation" MIT Sloan Management Review and Deloitte University Press 1-25, 2015

      10 H. Broeders, "Strategic choices for banks in the digital age" McKinsey & Company 2015

      1 장명희, "해상운송분야의 디지털 전환 성공요인에 대한 우선순위 평가에 관한 연구" 한국항만경제학회 37 (37): 103-126, 2021

      2 윤승욱, "소셜TV 채택에 대한 통합 모델 연구: 지속사용 의도에 대한 혁신확산이론, 기술수용모델, 혁신저항모델의 통합적 접근" 한국지역언론학회 16 (16): 145-183, 2016

      3 왕재선 ; 문정욱, "공무원의 지능정보기술 업무 수용성 요인 분석: 개인수준 요인과 조직수준 요인의 비교" 한국지역정보화학회 24 (24): 29-53, 2021

      4 V. Venkatesh, "User acceptance of information technology:Toward a unified view" 27 (27): 425-478, 2003

      5 I. Ajzen, "The theory of planned behavior" 50 (50): 179-211, 1991

      6 J. L. Zaichkowsky, "The personal involvement inventory: Reduction, revision, and application to advertising" 23 (23): 59-70, 2013

      7 S. Winasis, "The effect of transformational leadership climate on employee engagement during digital transformation in Indonesian banking industry" 5 (5): 91-96, 2021

      8 S-Y, Son, "Study on the advancement and determinants of the social acceptability model of intelligent information technology; Cooperative Study of the Economic and Humanities Society" 41 (41): 2019

      9 G. C. Kane, "Strategy, not technology, drives digital transformation" MIT Sloan Management Review and Deloitte University Press 1-25, 2015

      10 H. Broeders, "Strategic choices for banks in the digital age" McKinsey & Company 2015

      11 F. Nwaiwu, "Review and comparison of conceptual frameworks on digital business transformation" 10 (10): 86-100, 2018

      12 J. Bort, "Retiring Cisco CEO delivers dire prediction:40 percent of companies will be dead in 10 years"

      13 K. Bickerstaff, "Reframing nuclear power in the UK energy debate: nuclear power, climate change mitigation and radioactive waste" 17 (17): 145-169, 2008

      14 J. Sheth, "Psychology of Innovation Resistance : The Less Developed Concept(LDC)in Diffusion Research" 4 : 273-282, 1981

      15 F. D. Davis, "Perceived usefulness, perceived ease of use, and user acceptance of information technology" 13 (13): 319-340, 1989

      16 F. D. Davis, "Perceived usefulness, perceived ease of use, and user acceptance of information technology" 13 (13): 319-340, 1989

      17 S. Gupta, "Organizational barriers to digital trans-formation. KTH Royal Institute of Technology" School of Industrial Engineering and Management 2018

      18 P. Gomber, "On the fintech revolution: Interpreting the forces of innovation, disruption, and transformation in financial services" 35 (35): 220-265, 2018

      19 J. Bughin, "Notes from the AI frontier: Modeling the impact of AI on the world economy" McKinsey Global Institute 2018

      20 H. E. Krugman, "Memory without recall, exposure without perception" 40 (40): 49-54, 2000

      21 K. Karpik, "Large Scale Agile Transformation:Challenges and Success Factors of Talent Management in Large Financial Institutions" Metropolia University of Applied Sciences 2018

      22 V. Mirković, "Key characteristics of organizational structure that supports digital transformation" 2019

      23 O. Litvishko, "Impact of the digital economy on the banking sector" 159 (159): 1-10, 2020

      24 F. You, "Examining the influencing factors of digital transformation using TOE and innovation diffusion theory" 350-351, 2020

      25 J. W. Alba, "Dimensions of consumer expertise" 13 (13): 411-454, 1987

      26 F. Mahmood, "Digital organizational transformation issues, challenges and impact: A systematic literature review of a decade" 12 (12): 231-249, 2019

      27 F. Mahmood, "Digital organizational transformation issues, challenges and impact: A systematic literature review of a decade" 12 (12): 231-249, 2019

      28 A. Lipton, "Digital banking manifesto: the end of banks?" 1 : 2016

      29 R.T. Kreutzer, "Digital Darwinism and the Need for a Digital Transformation" 38-46, 2014

      30 E. M. Rogers, "Diffusion of innovations: Fourth Edition" Free Press 160-251, 1995

      31 G. C. Moore, "Development of an instrument to measure the perceptions of adopting an information technology innovation" 2 (2): 192-222, 1991

      32 M. Ghobakhloo, "Determinants of information and digital technology implementation for smart manufacturing" 58 (58): 2384-2405, 2020

      33 F. Holotiuk, "Critical success factors of digital business strategy"

      34 R. Morakanyane, "Conceptualizing Digital Transformation in Business Organizations:A Systematic Review of Literature" 21 : 427-444, 2017

      35 P. Udovita, "Conceptual review on dimensions of digital transformation in modern era" 10 (10): 520-529, 2020

      36 B. Morgan, "Companies that failed at digital transformation and what we can learn from them"

      37 N. F. Pidgeon, "Climate change or nuclear power-No thanks! A quantitative study of public perceptions and risk framing in Britain" 18 (18): 69-85, 2008

      38 J. Erjavec, "Case studies of successful digital transformation in Slovenia And Hungary" 2018

      39 R. E. Petty, "Cacioppo, Involvement and persuasion: Tradition versus integration" 7 : 367-374, 1990

      40 M. Fishbein, "Attitude, intention, and behavior: An introduction to theory and research" 10 (10): 130-132, 1977

      41 S. Ram, "A model of innovation resistance" 14 : 208-212, 1987

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