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      사회적기업의 선한제품과 악한제품에 대한 소비자 태도: 사회적기업의 CSR 활동을 중심으로 = Consumer Attitude for the Vir tue and Vice Product of Social Enterpr ise Committed to Corporate Social Responsibility

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      https://www.riss.kr/link?id=A102132718

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      A number of researches on Corporate Social Responsibility(CSR) in marketing has shown that CSR plays an important role in constructing the product attitude. However these works dealing with CSR have been interested in profit-making enterprise, but les...

      A number of researches on Corporate Social Responsibility(CSR) in marketing has shown that CSR plays an important role in constructing the product attitude. However these works dealing with CSR have been interested in profit-making enterprise, but less interested in social-enterprise. Thus we examine how the social-enterprise CSR activities have impact on its product attitude, and which products are appropriate with respect to social-enterprise’s product portfolio. The products made by social enterprise are classified into a virtue and vice product according to consumer’s welfare. We examine the possibility that (1) the corporate association mediates the extent to which the CSR influences consumer’s product attitude. In addition, we test (2) which of the corporate association between business conduct image and social conduct image affects the each virtue and vice product’s attitude respectively. We also hypothesize that (3) these effects of the corporate association on the vice and virtue products differs from congruence between self concept and corporate association toward the CSR.

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      참고문헌 (Reference)

      1 "사회적기업 육성법"

      2 김보영, "명품의 원산지와 브랜드 이미지가소비자의 브랜드 평가에 미치는 영향- 과시소비 성향의 조절효과를 중심으로 -" 한국경영공학회 18 (18): 145-170, 2013

      3 유건우, "기업명성이 확장제품 평가에 미치는 영향: 선한제품 대 악한제품" 한국마케팅학회 27 (27): 73-95, 2012

      4 Sweetin, H. V, "Willingness-to-punish The Corporate Brand for Corporate Social Irresponsibility" 66 (66): 1822-1830, 2013

      5 Forehand M. R, "When is Honesty the Best Policy? The Effect of Stated Company Intent on Consumer Skepticism" 13 (13): 349-356, 2003

      6 Gürhan-Canli, Z, "When Corporate Image Affects Product Evaluations: The Moderating Role of Perceived Risk" 41 (41): 197-205, 2004

      7 Fombrun, C, "What’s in a Name? Reputation Building and Corporate Strategy" 33 (33): 233-258, 1990

      8 Kolter, P, "What Consumerism Means for Marketers" 50 : 48-57, 1972

      9 Graeff, R. T, "Using Promotional Messages to Manage the Effects of Brand and Self-image on Brand Evaluations" 13 (13): 4-18, 1996

      10 Murray, K, "Using A Hierarchy-of-effects Approach to Gauge the Effectiveness of Corporate Social Responsibility to Generate Goodwill Toward the Firm: Financial versus Nonfinancial Impacts" 38 (38): 141-160, 1997

      1 "사회적기업 육성법"

      2 김보영, "명품의 원산지와 브랜드 이미지가소비자의 브랜드 평가에 미치는 영향- 과시소비 성향의 조절효과를 중심으로 -" 한국경영공학회 18 (18): 145-170, 2013

      3 유건우, "기업명성이 확장제품 평가에 미치는 영향: 선한제품 대 악한제품" 한국마케팅학회 27 (27): 73-95, 2012

      4 Sweetin, H. V, "Willingness-to-punish The Corporate Brand for Corporate Social Irresponsibility" 66 (66): 1822-1830, 2013

      5 Forehand M. R, "When is Honesty the Best Policy? The Effect of Stated Company Intent on Consumer Skepticism" 13 (13): 349-356, 2003

      6 Gürhan-Canli, Z, "When Corporate Image Affects Product Evaluations: The Moderating Role of Perceived Risk" 41 (41): 197-205, 2004

      7 Fombrun, C, "What’s in a Name? Reputation Building and Corporate Strategy" 33 (33): 233-258, 1990

      8 Kolter, P, "What Consumerism Means for Marketers" 50 : 48-57, 1972

      9 Graeff, R. T, "Using Promotional Messages to Manage the Effects of Brand and Self-image on Brand Evaluations" 13 (13): 4-18, 1996

      10 Murray, K, "Using A Hierarchy-of-effects Approach to Gauge the Effectiveness of Corporate Social Responsibility to Generate Goodwill Toward the Firm: Financial versus Nonfinancial Impacts" 38 (38): 141-160, 1997

      11 Lee, J. S, "Understanding How Consumers View Green Hotels: How A Hotel's Green Image Can Influence Behavioral Intentions" 18 (18): 901-914, 2010

      12 Stern, B. L, "The self-image/store image matching process: An empirical test" 50 (50): 63-69, 1977

      13 Donaldson, T, "The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications" 20 (20): 65-91, 1995

      14 Ackerman, R. W, "The Social Challenge to Business" Harvard University Press 1975

      15 Peter A. S, "The Relationship Between Corporate Social Performance, and Organizational Size, Financial Performance, and Environmental Performance: An Empirical Examination" 17 (17): 195-204, 1998

      16 Livens, F, "The Relation of Instrumental and Symbolic Attributes to A Company's Attractiveness as An Employer" 56 : 75-102, 2003

      17 Carroll, A. B, "The Pyramid of Corporate Social Responsibility:Toward the Moral Management of Organizational Stakeholders" 34 (34): 39-48, 1991

      18 Baron, R. M, "The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations" 51 (51): 1173-1182, 1986

      19 Cheng, Y, "The Interplay Between Advertising Claims and Product Categories in Food Advertising: A Schema Congruity Perspective" 39 (39): 55-74, 2011

      20 Creyer, H. E, "The Influence of Firm Behavior on Purchase Intentions: Do Consumers Really Care About Business Ethics?" 14 (14): 421-432, 1997

      21 Matute-Vallego, J, "The Influence of Corporate Social Responsibility and Price Fairness on Customer Behaviour: Evidence from The Financial Sector" 18 (18): 317-331, 2011

      22 Biehal, J. G, "The Influence of Corporate Messages on the Product Portfolio" 71 (71): 12-25, 2007

      23 Barone, M. J, "The Influence of Cause-Related Marketing on Consumer Choice: Does One Good Turn Deserve Another?" 28 (28): 248-262, 2000

      24 Wansink, B, "The Impact of Source Reputation of Inferences about Unadvertised Attributes" 16 : 399-406, 1989

      25 Becker-Olsen, K. L, "The Impact of Perceived Corporate Responsibility on Consumer Behavior" 59 : 46-453, 2006

      26 Rose, C, "The Impact of Corporate Reputation on Performance: Some Danish Evidence" 22 (22): 201-210, 2004

      27 Wartack, S. L, "The Evolution of the Corporate Social Performance Model?" 10 (10): 758-769, 1985

      28 Winters, L. C, "The Effects of Brand Advertising on Company Image: Implications for Corporate Advertising" 26 (26): 54-59, 1986

      29 Yoon, Y, "The Effect of Corporate Social Responsibility (CSR) Activities On Companies With Bad Reputations" 16 (16): 377-390, 2006

      30 Moon, J, "The Contribution of Corporate Social Responsibility to Sustainable Development" 15 : 296-306, 2007

      31 Bellenger, D. N, "The Congruence of Store Image and Self Image" 52 (52): 17-32, 1976

      32 Porter, M. E, "The Competitive Advantage of Corporate Philanthropy" 57-68, 2002

      33 Brown, T. J, "The Company and The Product: Corporate Association and Consumer Product Response" 61 (61): 68-84, 1997

      34 Wood, J. D, "Stakeholder Mismatching : A Theoretical Problem In Empirical Research on Corporate Social Performance" 3 (3): 229-267, 1995

      35 Drumwright, M. E, "Socially Responsible Organizational Buying: Environmental Concern as a Noneconomic Buying Criterion" 58 (58): 1-19, 1994

      36 Bowen, H. R, "Social Responsibilities of the Businessman" Harper & Row 1953

      37 Sirgy, M. J, "Self-concept in Consumer Behavior: A Critical Review" 9 (9): 287-300, 1982

      38 Meyers-Levy, J, "Schema Congruity as A Basis for Product Evaluation" 16 (16): 39-54, 1989

      39 Fombrun, C. J, "Reputation: Realizing Value from The Corporate Image" Harvard Business School Press 1996

      40 Grubb, L. E, "Perception of Self Generalized Stereotypes, and Brand Selection" 5 (5): 58-63, 1968

      41 Jones, T. M, "Instrumental Stakeholder Theory: A Synthesis of Ethics and Economics?" 20 (20): 404-437, 1995

      42 Thomas, M, "How Credit Card Payments Increase Unhealthy Food Purchases: Visceral Regulation of Vices" 38 (38): 126-139, 2011

      43 Ko, E, "Green Marketing' Functions in Building Corporate Image in The Retail Setting" 66 : 1709-1715, 2008

      44 Menon, A, "Enviropreneurial Marketing Strategy: The Emergence of Corporate Environmentalism as Marketing Strategy" 61 (61): 51-67, 1997

      45 Tredel R, "Does it pay to good?" 50 : 61-68, 2009

      46 Lee, E, "Does Perceived Consumer Fit Matter in Corporate Social ResponsibilityIssues?" 65 (65): 1558-1564, 2012

      47 Sen, S, "Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility" 38 (38): 225-243, 2001

      48 Dowling, G, "Creating Corporate Reputations: Identity, Image, and Performance" Oxford University Press Inc 2001

      49 Schwartz, M. S, "Corporate Social Responsibility: a Three Domain Approach" 13 (13): 503-530, 2003

      50 Maignan, I, "Corporate Social Responsibility and Marketing: An Integrative Framework" 32 (32): 3-19, 2004

      51 McGuire J, "Corporate Social Responsibility and Firm Financial Performance" 31 (31): 854-872, 1988

      52 Pava, M. L, "Corporate Social Responsibility and Financial Performance: The Paradox of Social Cost" Quorum Books 1996

      53 Wood, D. J, "Corporate Social Performance Revisited" 16 : 691-718, 1991

      54 Keh, H. T, "Corporate Reputation and Customer Behavioral Intentions: The Roles of Trust, Identification and Commitment" 38 : 732-742, 2009

      55 Karaodmanoglu, E, "Corporate Communications, Identity and Image: A Research Agenda" 14 (14): 196-206, 2006

      56 Berens, G, "Corporate Associations and Consumer Product Responses: The Moderating Role of Corporate Brand Dominance" 69 (69): 35-48, 2005

      57 Wertenbroch, K, "Consumption Self-Control by Rationing Purchase Quantities of Virtue and Vice" 17 (17): 317-337, 1998

      58 Ein-Gar, G, "Consumer Self-Control, Product Attributes and the Consumption of Virtue Products" 2011

      59 Dolich, I. J, "Congruence Relationship Between Self-image and Product Brands" 6 (6): 80-84, 1969

      60 Kang, M, "Comparing Effects of Country Reputation and The Overall Corporate Reputations of A Country on International Consumers' Product Attitudes and Purchase Intentions" 13 (13): 52-62, 2010

      61 Lynch, G, J, "Choices from Sets Including Remembered Brands: Use of Recalled Attributes and Prior Overall Evaluations" 15 (15): 69-184, 1988

      62 Spector, J. A, "Basic Dimensions of the Corporate Image" 25 (25): 47-51, 1961

      63 Hughes, G. D, "Automobile Self-congruity Models Reexamined" 12 : 125-132, 1971

      64 Homer, P. M, "Attitudinal Effects of Character-based Versus Competencebased Negative Political Communications" 3 (3): 163-185, 1994

      65 MacKenzie, S. B, "An Empirical Examination of The Structural Antecedents of Attitude Toward the AD in An Advertising Pretesting Context" 53 : 48-65, 1989

      66 Swanson, D. L, "Addressing a Theoretical Problem by Reorienting the Corporate Social Performance Model?" 20 (20): 43-64, 1995

      67 Munson, J. M, "A Typological Investigation of Self Concept Congruity and Brand Preference: Toward A Predictive Model" University of Illinois 1973

      68 Carroll, A. B, "A Three-Dimensional Conceptual Model of Corporate Performance?" 4 (4): 497-505, 1979

      69 Birdwell, A. E, "A Study of The Influence of Image Congruence on Consumer Choice" 41 (41): 76-88, 1968

      70 Clarkson, M. B. E, "A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance" 20 (20): 92-117, 1995

      71 Boush, D. M, "A Process-Tracing Study of Brand Extension Evaluation" 28 (28): 16-28, 1991

      72 Barich, H, "A Framework for Marketing Image Management" 32 (32): 94-104, 1991

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