지방자치단체 웹사이트의 운영성과에 영향을 미치는 요인 = 대구ㆍ경북지역을 중심으로

다국어 초록 (Multilingual Abstract)

E-government is being to provide citizens and organizations with more convenient access to government information and services. As the change of web environment has made effects to the public sector which is one of the most changing fields. Previous studies regarding the usage evaluation of e-government web sites focused only on deriving affecting factors and variables. They did not find the relationship of usage, user satisfaction and revisiting. The objective of this paper is to find the causal effect how the usage of e-government web sites affect to the user satisfaction and the revisiting attitude. We developed a structural equation model and performed a user test. As a result, a perceived usage affected the revisiting, but it did not intermediate the user satisfaction.

목차 (Table of Contents)

• Abstract
• Ⅰ. 서론
• Ⅱ. 이론적 배경
• Ⅲ. 연구모형구축 및 가설설정
• Ⅳ. 자료수집 및 조작적 정의
• Ⅴ. 분석결과
• Ⅵ. 결론
• 참고문헌