Improving teamwork in organizations : applications of resource management training

목차 (Table of Contents)

• CONTENTS
• Preface = ⅸ
• 1. An Overview of Resource Management in Organizations : Why Now? / Eduardo Salas ; Clint A. Bowers ; Eleana Edens = 1
• PARTⅠ : FOUNDATIONS OF RESOURCE MANAGEMENT TRAINING
• 2. Identifying Resource Management Skills for Airline Pilots / Thomas L. Seamster ; George L. Kaempf = 9
• 3. Uncovering Differences in Team Competency Requirements : The Case of Air Traffic Control Teams / Kimberly A. Smith-Jentsch ; David P. Baker ; Eduardo Salas ; Janis A. Cannon-Bowers = 31
• 4. Stress Management : Individual and Team Training / James E. Driskell ; Eduardo Salas ; and Joan Johnston = 55
• 5. Assertiveness and Team Performance : More Than "Just Say No" / Florian Jentsch ; Kimberly A. Smith-Jentsch = 73
• 6. Training Aviation Communication Skills / Barbara G. Kanki ; Guy M. Smith = 95
• PARTⅡ : TOOLS FOR RESOURCE MANAGEMENT TRAINING
• 7. Training Raters to Assess Resource Management Skills / David P. Baker ; Casey Mulqueen ; P. Key Dismukes = 131
• 8. Aviation Crew Resource Management Training With Low-Fidelity Devices / Carolyn Prince ; Florian Jentsch = 147
• 9. Evaluating Resource Management Training / Robert W. Halt ; Deborah A. Boehm-Davis ; J. Matthew Beaubien = 165
• PARTⅢ : APPLICATIONS OF RESOURCE MANAGEMENT IN ORGANIZATIONS : LESSONS LEARNED AND GUIDELINES
• 10. Airline Resource Management Programs / Deborah A. Boehm-Davis ; Robert W. Holt ; Thomas L. Seamster = 191
• 11. Applying Crew Resource Management on Offshore Oil Platforms / Rhona Flin ; Paul O'Connor = 217
• 12. Resource Management for Aviation Maintenance Teams / Michelle M. Robertson = 235
• 13. Medical Applications of Crew Resource Management / Jan M. Davies = 265
• 14. Applying Resource Management Training in Naval Aviation : A Methodology and Lessons Learned / Randall L. Oser ; Eduardo Salas ; Danielle C. Merket ; Clint A. Bowers = 283
• PARTⅣ : A GLOBAL PERSPECTIVE OF RESOURCE MANAGEMENT TRAINING
• 15. Culture, Error, and Crew Resource Management / Robert L. Helmreich ; John A. Wilhelm ; James R. Klinect ; Ashleigh C. Merritt = 305
• PARTⅤ : FINAL OBSERVATIONS
• 16. Research and Practices of Resource Management in Organizations : Some Observations / Eduardo Salas ; Clint A. Bowers ; Eleana Edens = 335
• Author Index = 341
• Subject Index = 351