1 F. D. Davis, "User acceptance of computer technology: A comparison of two theoretical model" 35 (35): 982-1003, 1989
2 C. Fornell, "Two structural equation models: LISREL and PLS applied to consumer exit-voice theory" 19 (19): 440-452, 1982
3 C. Sweeney, "The role of perceived risk in the quality-value relationship: A study in a retail environment" 75 (75): 77-105, 2001
4 V. A. Zeithaml, "The behavioral consequences of service quality" 60 (60): 31-46, 1996
5 J. C. Nunnally, "Psychometric theory" McGraw-Hill 1967
6 F. D. Davis, "Perceived usefulness ease of use, and use acceptance of information technology" 13 (13): 319-340, 1989
7 J. S. Hwang, "Pattern of media use of mobile internet: focusing on smartphone users" 10 (10): 173-176, 2010
8 W. W. Chin, "Lawrence Erlbaum" Lawrence Erlbaum 1998
9 D. Gefen, "E-commerce: The role of familiarity and trust" 28 (28): 725-737, 2000
10 R. M. Brown, "Drivers of student satisfaction and student loyalty in a australian university setting" 2006
1 F. D. Davis, "User acceptance of computer technology: A comparison of two theoretical model" 35 (35): 982-1003, 1989
2 C. Fornell, "Two structural equation models: LISREL and PLS applied to consumer exit-voice theory" 19 (19): 440-452, 1982
3 C. Sweeney, "The role of perceived risk in the quality-value relationship: A study in a retail environment" 75 (75): 77-105, 2001
4 V. A. Zeithaml, "The behavioral consequences of service quality" 60 (60): 31-46, 1996
5 J. C. Nunnally, "Psychometric theory" McGraw-Hill 1967
6 F. D. Davis, "Perceived usefulness ease of use, and use acceptance of information technology" 13 (13): 319-340, 1989
7 J. S. Hwang, "Pattern of media use of mobile internet: focusing on smartphone users" 10 (10): 173-176, 2010
8 W. W. Chin, "Lawrence Erlbaum" Lawrence Erlbaum 1998
9 D. Gefen, "E-commerce: The role of familiarity and trust" 28 (28): 725-737, 2000
10 R. M. Brown, "Drivers of student satisfaction and student loyalty in a australian university setting" 2006
11 R. B. Woodruff, "Consumer value: The next source for competitive advantage" 25 (25): 139-153, 1997
12 M. Fishbein, "Belief, attitude intentions and behavior: An introduction to theory and reserch" Addison-Wesley 1975
13 V. Venkatesh, "A theoretical extension of the technology acceptance model" 46 (46): 186-204, 2000
14 W. W. Chin, "A partial least squares latent variable modeling approach for measuring interaction effects" 14 (14): 189-217, 2003
15 R. N. Bolton, "A multi-stage model of customers's assessments of service quality and value" 17 (17): 375-384, 1991