구조방정식모형을 이용한 종합병원 간호사들의 간호서비스의 질에 영향을 미치는 요인 분석

국문 초록 (Abstract)

본 연구는 종합병원에 근무하고 있는 간호사의 사회심리적 요인(A형 행동유형, 자기존중감, 통제신념, 불안), 직무스 트레스 및 피로수준이 간호서비스의 질에 미치는 영향을 규명하고자 시도하였다. 연구대상은 대전광역시의 6개 종합병원에 근무하고 있는 간호사 503명으로 하였으며, 자료 수집은 2014년 4월 1일부터 6월 30일까지의 기간 동안에 구조화된 무기명 자기기입식 설문조사에 의하였다. 공분산 구조분석에 의한 연구결과, 사회심리적 요인은 직무스트레스나 피로보다 간호서비 스의 질에 더 큰 영향을 미쳤으며, 사회심리적 요인에서 자기존중감이 높고, 불안감이 낮으며, 직무스트레스와 피로도가 낮을 수록 간호서비스의 질을 높이는 효과가 있는 것으로 나타났다. 이 같은 연구결과는 종합병원 간호사들의 간호서비스의 질은 사회심리적 요인(자기존중감, 불안), 직무스트레스 및 피로와 유의한 관련성이 있음을 시사한다.

다국어 초록 (Multilingual Abstract)

This study explored the quality of nursing services in relation to a nurse’s psychosocial factors (type A behavior pattern, self-esteem, locus of control, and anxiety), job stress, and fatigue. This study targeted 503 nurses who currently work at six different general hospitals in Daejeon city, The data was collected by self-administered questionnaire which was surveyed from April 1 to June 30, 2014. As the result of analysis of covariance, psychosocial factors affect the quality of nursing services more than job stress or fatigue. In addition to that, as parts of psychosocial factors, high self-esteem and low fatigue, job stress, and anxiety increase the quality of nursing services. The research above implies that the quality of nursing services of nurses who work at the general hospital has a correlation with not only the psychosocial factors but also job stress, and fatigue.

참고문헌 (Reference)

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