The purpose of this study is to present a new business performance model suitable for marin repair business, For this propose we have used survey datas gathered on several input and output factors from Marine engine repair companies Yeong-Do Gu, Gathe...
The purpose of this study is to present a new business performance model suitable for marin repair business, For this propose we have used survey datas gathered on several input and output factors from Marine engine repair companies Yeong-Do Gu, Gathering these the survey results we estimated the efficiency of each company through DEA method. The results of the analysis showed 7 out of 24 DMU are not efficient companies. On the other hand 17 of them are efficient as the efficient output analyzes showed. Second, by analyzing the results we could see significant differences between group companies, Ltd with a private companies with share on average efficiency in utilization, Third, two of the private companies are more effective and 6other were selected revisit and interview on the analysis, As a result inefficient DMU compared to efficient DMU and showed that they invest more on manpower in the field of sales and professional managers and technicians. Also, lots of effort devoted in order to standardize production by building capacity and environment management to improve welfare of the workers.