국방품질경영체제(DQMS) 정량평가모델 개발 및 제도화 방안 연구 = A Study on the Development and Institutionalization Plan of a Quantitative Evaluation Model of Defense Quality Management System

다국어 초록 (Multilingual Abstract)

Purpose: The purpose of this study is to develop a quantitative evaluation model for the defense quality management system and suggest institutionalization plans. To this end, another existing evaluation model was reviewed and analyzed to develop a quantitative evaluation model applicable to military institutions.
Methods: In this study, in order to establish a DQMS quantitative evaluation model, a military product quality level survey model and a defense quality model operated in the defense field were analyzed. In addition, evaluation models and indicators were analyzed by investigating evaluation models operated by other institutions and private sectors.
Results: As a result of the study, the total score of the DQMS model was 1,000 points, 600 points for maturity level indicators and 400 points for operation performance indicators, and the evaluation items consisted of 7 major categories and 25 middle categories.
The maturity level index 600 points are 70 points for organizational situation, 60 points for leadership, 40 points for planning, 100 points for support, 180 points for operation, 90 points for performance evaluation, and 60 points for improvement.
Conclusion: It will be easy to quantify and evaluate the operating level of DQMS certified companies through the application of the DQMS quantitative evaluation model and evaluation criteria presented in this study. As a result, it will be possible to grasp the level of quality management system and the areas of improvement, and the overall level of improvement can be expected by inducing voluntary improvement activities through
sharing of best practices and identifying improvement cases.

참고문헌 (Reference)

1 차명선 ; 장중순, "반도체기업에서의 품질경영시스템의 성숙도 평가 모형" 대한설비관리학회 14 (14): 35-44, 2009

2 박준현 ; 김민우, "군수품 생산업체 품질수준 측정지표 및 모형 개발에 관한 연구" 한국산학기술학회 20 (20): 107-116, 2019

3 김판규 ; 이동욱, "국방품질경영시스템의 도입실태와 발전방향에 관한 연구" 산업경영연구소 31 (31): 151-173, 2008

4 박종만 ; 양준모 ; 김영길, "계층분석과정 기법을 활용한 국방품질경영체제 규격 중요도 실증 연구" 한국신뢰성학회 20 (20): 271-276, 2020

5 Gal Jieun, "Study on prioritizing methods for quality improvement of global strategic product" Graduate School of Industrial Sungkyunkwan University 2011

6 Ha Jinsik, "Research Report on the Operation of Domestic and Overseas Quality Certification System Technical Report of DTaQ" 2014

7 Defense Agency for Technology and Quality(DTaQ), "Military Supplies Quality Management Basic Regulation"

8 International Organization for Standardization(ISO), "ISO 9004:2018-Quality management-Quality of an organization-Guidance to achieve sustained success"

9 International Organization for Standardization(ISO), "ISO 10014:2021-Quality management systems-Managing an organization for quality result-Guidance for realizing financial and economic benefits"

10 Saaty TL, "How to Make Decision : The Analytic Hierarchy Process" 24 : 1991

11 fense Agency for Technology and Quality(DTaQ), "Defense Quality System Certification Service Regulation"

12 Park Donghoon, "An Empirical Study on the Performance of Defense Quality Management System and Certification Outcomes for Military Contractors" Graduate School, Seoul National University of Science and Technology 2007

13 Jeon Changkwon, "A Study on the Evaluation of Quality Management Activities of Domestic Military Companies using AHP Techniques" Graduate School of Korea University 1999

14 Kang Jinwoo, "A Study on the AHP-Based Company Rating System" DTaQ 2013