카지노 종사원의 공식적/비공식적 커뮤니케이션이 혁신행동에 미치는 영향 - 조직신뢰의 매개효과 - = The Impact of Formal and Informal Communication on Innovation Behavior of Casino Employees - The Mediating Effect of Organizational Trust -

다국어 초록 (Multilingual Abstract)

The purpose of this study is to empirically examine the relationship between communication and innovation behavior, and to determine the mediating role of organizational trust on innovation behavior. We find that both formal and informal communication have a positive effect on organizational trust. Hypothesis 3, formal communication is not significant in its relationship with innovation behavior. On the other hand, informal communication has a positive effect on the relationship with innovation behavior. Hypothesis 5, rejected. Hypothesis 6, which tested the mediating effect of organizational trust, was found to have a mediating effect. This study confirmed various issues and drew implications based on the type of communication.