Selection of the Approach for Producing a Weighting Scheme for the CSR Evaluation Framework

다국어 초록 (Multilingual Abstract)

Corporate Social Responsibility (CSR) performance is key to project success in the construction industry. Although evaluation tools for CSR have been developed in previous studies, their weighting schemes are easily distorted by inputs from experts with different backgrounds, reducing the reliability of the benchmarking results. This study aims to identify the most suitable approach for a process-based evaluation framework of CSR management (CSR-EF) with a structurally, theoretically valid weighting scheme. The authors compared three approaches for weighting development and chose one that minimizes the heterogeneity of inputs from experts with various backgrounds (e.g., culture, profession, and education levels). The sensitivity of the weighting scheme and the metric priority, along withthe robustness of the scheme, were examined. Contractors’ CSR management was evaluated using the proposed CSR-EF and the results were cross-examined by practitioners from various backgrounds. Results indicated that the Analytic Network Process was the ideal method for developing the CSR-EF weighting scheme. The results providein sights for the development of weighting schemes for multi-criteria decision making. The proposed Equivalent Absolute Deviation (EAD) approach can also be used to examine the robustness of the weighting approach.

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