호텔 산업의 인구통계학적 특성에 따른 일 = 가정 갈등(WFC)의 차이 분석

다국어 초록 (Multilingual Abstract)

During the last few years, there are growing evidence that employees have been more stressful than the past at work and in their family lives due to demographic and structural changes in family and at work. Under these circumstances, the present study aimed to investigate the differences of work-family conflict depends on demographic characteristics (gender, marital status, children and number of children, education, working period, division, position, employment condition) in the Korean hotel industry. In order to achieve the above-mentioned goal, survey data were collected from 281 employees in five-star hotels where are located in Seoul. The statistical tools to be undertaken in this research were frequency analysis, exploratory factor analysis, reliability analysis, t-test and ANOVA using the statistical package of SPSS(10.0). Overall, male employees showed higher levels of family-to-work conflict than female ones. Married employees with children reported higher levels of work-to-family conflict than the unmarried people. Managers on the regular basis employment showed higher levels of work-to-family conflict than employees in each corresponding category. Employees working in the back of the house reported higher levels of work-to-family conflict than ones in the front of the house. This study concluded with implications for hospitality managers and future research directions.