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1 전태홍, "상사의 비인격적인 행동이 조직몰입에 미치는 영향 - 심리적 임파워먼트와 조직동일시의 매개효과 -" 한국인적자원관리학회 22 (22): 25-47, 2015
2 박한선, "“갑을관계” 일상에서의 상처와 트라우마" 2016
3 이재헌, "“갑을관계” 일상에서의 상처와 트라우마" 2016
4 Owens, T. J., "Two dimensions of self-esteem: Reciprocal effects of positive self-worth and self-deprecation on adolescent problems" 59 : 391-407, 1994
5 Andersson, L. M., "Tit for tat? The spiraling effect of incivility in the workplace" 24 : 452-471, 1990
6 Schaubroeck, M. J., "The role of peer respect in linking abusive supervision to follower outcomes: dual moderation of group potency" 101 : 267-278, 2016
7 Ashforth, B. E., "The normalization of corruption in organizations" 25 : 1-52, 2003
8 Gouldner, A. W, "The norm of reciprocity: A preliminary statement" 161-178, 1960
9 Allen, N. J., "The measurement and antecedents of affective, continuance, and normative commitment to the organization" 63 : 1-18, 1990
10 McClelland, D. C., "The drinking man" Free Press 1972
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