Construction and Feedback of an Information System by Analyzing Physicians’ Information-Seeking Behavior

다국어 초록 (Multilingual Abstract)

Physicians have information needs related to academic research and clinical practice but encounter difficulties seeking appropriate medical resources and information. The goal of this study is to develop a search system to support Korean physicians’ information needs. To access sources to meet the identified need, in-depth interviews were conducted, and MediSearching, a new search system, was developed accordingly. To verify its usefulness and to obtain users’ suggestions, interviews were conducted and feedback was solicited via collected test searches. The initial set of interviews indicated that physicians’ information needs and search behaviors differed by type of hospital and clinical department. Physicians in university hospitals with a greater need for research materials searched for academic articles, whereas physicians in specialty hospitals or primary care clinics with a stronger need for materials related to clinical practice asked their colleagues for information. Consequently, MediSearching was designed to satisfy both groups’ needs, and the test search provided useful search results compared with existing services. Korean physicians have previously had to repeat their search process on separate sites that provide different services according to type of information and search method. MediSearching may reduce this inconvenience and add documents in various formats and languages.

참고문헌 (Reference)

1 홍기선, "의사들의 정보요구 및 이용행태에 관한 연구" 한국도서관·정보학회 39 (39): 33-50, 2008

2 김나원, "의사들의 의료정보추구행태에 관한 탐구" 한국정보관리학회 26 (26): 435-449, 2009

3 Kostagiolas, P., "Work-related factors influencing doctors search behaviors and trust toward medical information resources" 34 (34): 80-88, 2015

4 Smith, R., "What clinical information do doctors need?" 313 (313): 1062-, 1996

5 Kules, B., "Users can change their web search tactics: Design guidelines for categorized overviews" 44 (44): 463-484, 2008

6 Markey, K., "Twenty five years of end user searching, part 1: Research findings" 58 (58): 1071-1081, 2007

7 Ministry of Health & Welfare, and Korean Academy of Medical Sciences, "Trends in the development and emerging tasks of clinical practice guidelines in Korea"

8 Davies, K., "The information-seeking behaviour of doctors: A review of the evidence" 24 (24): 78-94, 2007

9 Glaser, B. G., "The discovery of grounded theory-strategies for qualitative research" Aldine publishing 1967

10 Park, Eal Whan, "Teaching evidence-based medicine in primary health setting" 21 (21): 1511-1523, 2000

11 Han, Seung Hee, "Searching behavior of scientists and technologists based on their information needs" 8 : 17-22, 2006

12 Choe, Jung Tai, "Quality evaluation on user interface of websites:The cases of Kosef's RICs" 32 (32): 197-228, 2001

13 "PubMed"

14 Ketchell, D. S., "Prime answers : A practical interface for answering primary care questions" 12 (12): 537-545, 2005

15 Osheroff, J., "Physicians’information needs: An analysis of questions posed during clinical teaching" 114 (114): 576-581, 1991

16 Medicine, "Oxford Dictionaries Online" Oxford University Press 2015

17 Wilson, T. D., "Models in information behaviour research" 55 (55): 249-270, 1999

18 Leckie G. J., "Modeling the information seeking of professionals:A general model derived from research on engineers, health care professionals, and lawyers" 66 (66): 161-193, 1996

19 Fourie, I., "Learning from research on the information behaviour of healthcare professionals: A review of the literature 2004-2008 with a focus on emotion" 26 (26): 171-186, 2009

20 "Korean Medical Guideline Information Center"

21 "Korea Guideline Clearinghouse"

22 Haines, L. L., "Information-seeking behavior of basic science researchers: Implications for library services" 98 (98): 73-81, 2010

23 McKibbon, K. A., "How primary care physicians’ attitudes toward risk and uncertainty affect their use of electronic information resources" 95 (95): 138-149, 2007

24 Tang, H., "Googling for a diagnosis--use of Google as a diagnostic aid: Internet based study" 333 : 1143-1145, 2006

25 Hersh, W. R., "Factors associated with success in searching MEDLINE and applying evidence to answer clinical questions" 9 (9): 283-293, 2002

26 Kourouthanassis, P. N., "Exploring the online satisfaction gap of medical doctors: An expectation-confirmation investigation of information needs" 820 : 217-228, 2015

27 Park, Eal Whan, "Evidence-based medicine education for first-line doctors" 21 (21): 1511-1523, 2000

28 Lu, Z., "Evaluation of query expansion using MeSH in PubMed" 12 (12): 69-80, 2009

29 Scott H., "Evaluating information system effectiveness - part I: Comparing evaluation approaches" 5 (5): 55-69, 1981

30 Hughes, D., "Doctors’ online information needs, cognitive search strategies, and judgments of information quality and cognitive authority: How predictive judgments introduce bias into cognitive search models" 61 (61): 433-452, 2010

31 Ministry of Health & Welfare, and Korean Academy of Medical Sciences, "Development of quality evaluation system on clinical practice guidelines and strategies for dissemination and implementation of the developed guidelines in Korea" Ministry of Health & Welfare 2012

32 Revere, D., "Building a customizable knowledge management environment to support public? Health practice: Design strategies" IEEE Computer Society 252-, 2008

33 Tang, M. C., "Browsing and searching in a faceted information space: A naturalistic study of PubMed users' interaction with a display tool" 58 (58): 1998-2006, 2007

34 Slawson, D. C., "Becoming a medical information master:Feeling good about not knowing everything" 38 (38): 505-513, 1994

35 Herskovic, J. R., "A day in the life of PubMed: Analysis of a typical day's query log" 14 (14): 212-220, 2007

36 Fenton, S. H., "A comparison of primary care information content in UpToDate and the National Guideline Clearinghouse" 95 : 255-259, 2007