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      The Effects of Entrepreneurial Self-Efficacy on Perceived Firm-Efficacy, Policy Satisfaction, and Managerial Performance in SMEs and Startups: Focusing on Government Support Policies for SMEs and Startups

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      https://www.riss.kr/link?id=A108926384

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      다국어 초록 (Multilingual Abstract)

      The government’s various support policies have helped Korea’s SMEs and startups to grow from the beginning to the end, from domestic companies to exporters. In particular, direct business support policies such as financial support, R&D projects, and export support have been effective in helping a large number of entrepreneurs and startup companies to establish themselves in the market and have achieved tangible results every year since the establishment of the Ministry of SMEs and Startups.
      As such, the government is making significant efforts to create and promote various types of support policies and to help companies utilize them in their business. However, this study aims to analyze the factors that affect the satisfaction of government policies and the achievement of managerial performance from the companies’ perspective and to suggest the purpose of government support policies and the direction companies should take.
      Specifically, this study categorizes entrepreneurial self-efficacy into marketing, innovation, management, risk-taking, and financial management, using the relationship model of self-efficacy and collective efficacy to ultimately lead to practical results for SMEs and startups support policies. It uses perceived firm efficacy as a variable to reveal the influence relationship. In addition, the direct and mediating effects of entrepreneurial self-efficacy and policy satisfaction on managerial performance were analyzed to determine what SMEs and startups support policies should do.
      The results showed that, first, among the five components of entrepreneurial self-efficacy, innovation, and risk-taking efficacy positively affected perceived firm efficacy. Second, the specific components of entrepreneurial self-efficacy, marketing, and financial management efficacy positively influenced policy satisfaction. Third, we found that perceived firm efficacy positively influenced policy satisfaction and managerial performance, which are factors of SMEs and startups’ policy performance. Specifically, perceived firm efficacy positively influenced policy satisfaction managerial performance. Fourth, we found that policy satisfaction positively influenced managerial performance.
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      The government’s various support policies have helped Korea’s SMEs and startups to grow from the beginning to the end, from domestic companies to exporters. In particular, direct business support policies such as financial support, R&D projects, a...

      The government’s various support policies have helped Korea’s SMEs and startups to grow from the beginning to the end, from domestic companies to exporters. In particular, direct business support policies such as financial support, R&D projects, and export support have been effective in helping a large number of entrepreneurs and startup companies to establish themselves in the market and have achieved tangible results every year since the establishment of the Ministry of SMEs and Startups.
      As such, the government is making significant efforts to create and promote various types of support policies and to help companies utilize them in their business. However, this study aims to analyze the factors that affect the satisfaction of government policies and the achievement of managerial performance from the companies’ perspective and to suggest the purpose of government support policies and the direction companies should take.
      Specifically, this study categorizes entrepreneurial self-efficacy into marketing, innovation, management, risk-taking, and financial management, using the relationship model of self-efficacy and collective efficacy to ultimately lead to practical results for SMEs and startups support policies. It uses perceived firm efficacy as a variable to reveal the influence relationship. In addition, the direct and mediating effects of entrepreneurial self-efficacy and policy satisfaction on managerial performance were analyzed to determine what SMEs and startups support policies should do.
      The results showed that, first, among the five components of entrepreneurial self-efficacy, innovation, and risk-taking efficacy positively affected perceived firm efficacy. Second, the specific components of entrepreneurial self-efficacy, marketing, and financial management efficacy positively influenced policy satisfaction. Third, we found that perceived firm efficacy positively influenced policy satisfaction and managerial performance, which are factors of SMEs and startups’ policy performance. Specifically, perceived firm efficacy positively influenced policy satisfaction managerial performance. Fourth, we found that policy satisfaction positively influenced managerial performance.

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      참고문헌 (Reference)

      1 김연희, "행정서비스의 품질이 고객만족에 미치는 영향에 관한 연구 - 지방정부 노인복지서비스 만족도 영향요인 분석을 중심으로 -" 사회과학연구원 52 (52): 287-315, 2013

      2 김이수, "지방비영리조직 역할이질성의 영향요인에 관한 탐색적 연구 - 지방비영리민간등록단체를 중심으로 -" 한국자치행정학회 27 (27): 113-143, 2013

      3 윤수재 ; 김지수, "중앙정부 정책만족도 개선방안에 대한 내부고객과 외부전문가의 인식분석 - 언어네트워크분석을 중심으로 -" 한국정책학회 20 (20): 133-162, 2011

      4 임재훈 ; 윤영채, "정부정책 만족도가 정부신뢰에 미치는 영향: 관료신뢰의 매개효과를 중심으로" 한국행정연구원 27 (27): 39-71, 2018

      5 이동섭 ; 김기태 ; 조봉순, "자기효능감과 성과의 관계에 대한 재연구 : 개인차 변수를 통제한 상대적 영향력" 한국인사조직학회 16 (16): 75-107, 2008

      6 송찬섭 ; 이선규 ; 김연규 ; 강은구, "융·복합 시대의 자기효능감이 목표설정이론에 미치는 영향에 관한 연구 - 자아조절자원의 고갈과 비고갈 집단을 중심으로 -" 한국디지털정책학회 14 (14): 151-164, 2016

      7 강병서 ; 조철호 ; 김상한, "병원의 서비스품질이 고객만족과 성과에 미치는 영향에 관한 연구-중소병원을 중심으로" 한국중소기업학회 27 (27): 57-88, 2005

      8 강재학 ; 양동우, "대학생의 기업가정신이 창업효능감 및 창업의지에 미치는 영향에 관한 연구 -창업기회인식의 매개 효과를 중심으로-" 한국산학기술학회 17 (17): 493-507, 2016

      9 유나리 ; 문승민, "기후변화 대응을 위한 증세 태도의 결정요인: 정책만족도와 정부신뢰를 중심으로" 한국국정관리학회 30 (30): 193-217, 2020

      10 이윤석 ; 이철규, "기업가적 역량과 기업가적 태도가 창업의도에 미치는 영향과 매개효과" 한국비교정부학회 26 (26): 137-162, 2022

      1 김연희, "행정서비스의 품질이 고객만족에 미치는 영향에 관한 연구 - 지방정부 노인복지서비스 만족도 영향요인 분석을 중심으로 -" 사회과학연구원 52 (52): 287-315, 2013

      2 김이수, "지방비영리조직 역할이질성의 영향요인에 관한 탐색적 연구 - 지방비영리민간등록단체를 중심으로 -" 한국자치행정학회 27 (27): 113-143, 2013

      3 윤수재 ; 김지수, "중앙정부 정책만족도 개선방안에 대한 내부고객과 외부전문가의 인식분석 - 언어네트워크분석을 중심으로 -" 한국정책학회 20 (20): 133-162, 2011

      4 임재훈 ; 윤영채, "정부정책 만족도가 정부신뢰에 미치는 영향: 관료신뢰의 매개효과를 중심으로" 한국행정연구원 27 (27): 39-71, 2018

      5 이동섭 ; 김기태 ; 조봉순, "자기효능감과 성과의 관계에 대한 재연구 : 개인차 변수를 통제한 상대적 영향력" 한국인사조직학회 16 (16): 75-107, 2008

      6 송찬섭 ; 이선규 ; 김연규 ; 강은구, "융·복합 시대의 자기효능감이 목표설정이론에 미치는 영향에 관한 연구 - 자아조절자원의 고갈과 비고갈 집단을 중심으로 -" 한국디지털정책학회 14 (14): 151-164, 2016

      7 강병서 ; 조철호 ; 김상한, "병원의 서비스품질이 고객만족과 성과에 미치는 영향에 관한 연구-중소병원을 중심으로" 한국중소기업학회 27 (27): 57-88, 2005

      8 강재학 ; 양동우, "대학생의 기업가정신이 창업효능감 및 창업의지에 미치는 영향에 관한 연구 -창업기회인식의 매개 효과를 중심으로-" 한국산학기술학회 17 (17): 493-507, 2016

      9 유나리 ; 문승민, "기후변화 대응을 위한 증세 태도의 결정요인: 정책만족도와 정부신뢰를 중심으로" 한국국정관리학회 30 (30): 193-217, 2020

      10 이윤석 ; 이철규, "기업가적 역량과 기업가적 태도가 창업의도에 미치는 영향과 매개효과" 한국비교정부학회 26 (26): 137-162, 2022

      11 윤수재 ; 임다희, "국정과제 정책만족도에 미치는 영향요인 연구: 경제・복지분야 국정과제 만족도를 중심으로" 한국정책분석평가학회 30 (30): 1-28, 2020

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