호텔 일선종사원의 리더십 만족도에 관한 실증적 연구 = An Empirical Study on the Hotel Front - line Employees' Leadership Satisfaction

다국어 초록 (Multilingual Abstract)

A major influence on the effective performance of the hotel is the nature of the manager-employees; relationship. The manager's style of leadership also affects the job satisfaction and performance. It means that leadership is indispensable to accomplish the maximization of product and guest satisfaction and to contribute to the democracy of an organization.
In this respects, the purposes of this study are to research what is the desirable behaviors of leasder to promote leaadership satisfaction of the employees.
In conclusion, to promote the leadership satisfaction of the employees, it is desirable to improve the elements which directly or greatly affect the leadership satisfaction, and take the multilateral measures. Because of, the most effective form of the hotel manager's behavior is a product of the total leadership situation.

목차 (Table of Contents)

• Ⅰ. 서론
• Ⅱ. 호텔기업의 리더십에 관한 이론적 고찰
• Ⅲ. 호텔기업의 리더십 개발 현황
• Ⅳ. 호텔일선종사원의 리더십 만족도에 대한 실증조사와 분석
• Ⅴ. 호텔일선종사원의 리더십 만족도에 제고를 위한 제언
• Ⅵ.결론
• 참고문헌