On exploring the success factors of the logistics information system to promote exports

다국어 초록 (Multilingual Abstract)

Purpose: Currently, in order to increase the efficiency of the logistics information system, it is important to collect, process and process the obtained information, and to establish a network that can provide or manage the information. The study of critical success factors (CSFs) for the implementation of logistics information systems is rather lacking and fragmentary. The aim of this study is to investigate the key success factors of logistics information system to increase export competitiveness at national level and to calculate its importance.
Research design: This study has searched the key success factors of the logistics information system and its significance with the Analytic Hierarchy Process (AHP) methodology based on the previous studies and expert opinions. This will allow to approach Korea in terms of export competitiveness. In this study, the relative importance of policy alternatives related to success factors for export revitalization will be grasped through sensitivity analysis, and additional implications will be described by analyzing changes between alternatives according to the importance changes of success factors. Data, and methodology: The following analysis results were searched with this survey data. First, the search for key factors in the export performance of logistics information systems includes industry competition level, consumer needs, industrial infrastructure, cooperation of other departments, financial level, human resources, IT infrastructure, IT organizational structure, top management support . Second, in this study, the AHP questionnaires were prepared based on the factors that were previously estimated. Results: It can be seen that the internal resource (0.483) is a little more than external resource (0.517) in the primary criteria. In addition, the significance between the secondary criteria in each primary criterion could also be calculated. Here, the highest importance among all the factors is the factor of demand needs in external resources (0.309). Conclusions: This study approached from the discriminatory aspect of export competitiveness in attending international conferences to explore the key success factors of the logistics information system. Therefore, based on the results of this study, it can be effectively used as a strategic tool for establishing and utilizing policies related to success factors of logistics information system for strengthening export competitiveness.

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