디지털 혁신 프로세스에 관한 실증연구: 서울교통공사 직원을 대상으로

다국어 초록 (Multilingual Abstract)

Each enterprise and public organizations is initiating its preparation to push the envelope on establishing digital transformation strategy; originally, companies and organizations had mainly put an emphasis on efficient operating control while today they also highlight a take-off to a new business model. However, it is evident that there is a lack of study on what kind of preparation and process they should go through.
The purpose of this study is to analyze its factors academically and verify them in the frame of C. Wheeler’s, “NEBIC: A Dynamic Capabilities Theory for Assessing Net-Enablement.”. Some processes to verify are developed in the combination of the expectancy theory as well as the contingency theory so called. There are several hypotheses examined in this study. First, future technical knowledge gives influence on recognizing business opportunities, and recognizing business opportunities influences innovation practice. Second, expectation for innovation performance on digital transformation brings about will for innovation, and this arouses innovation practice. Third, the employee’s recognition of the top management’s on promoting innovation about digital transformation acts as a moderating variable on each step to lead innovation performance. This study carries a crucial meaning for each corporation in terms of preparation for digital transformation, and implications on a new direction for the future.

목차 (Table of Contents)

• Abstract
• 1. 서론
• 2. 문헌 연구
• 3. 연구설계
• 4. 실증 및 분석 결과
• 5. 실증 분석결과의 해석
• 6. 토의
• 참고문헌

참고문헌 (Reference)

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2 장석권, "지속성장을 위한 통신사업의 미래전략" 에스케이텔레콤 (주) 24 (24): 2-14, 2014

3 설홍수, "조직혁신 과정에서 사회정치적 지원, 조직지원인식, 혁신행동의 관계" 한국인사관리학회 30 (30): 60-82, 2006

4 이장균, "선진 기업의 디지털 트랜스포메이션 추진동향과 시사점" 현대경제연구원 2018

5 문태희, "빅데이터를 활용한 고객 경험 품질 과닐를 통한 디지털 경영 혁신" 322-328, 2018

6 이종법, "보상공정성에 대한 인식이 직유효성에 미치는 영향에 관한 연구" 한국인적자원관리학회 12 (12): 51-76, 2005

7 이상원, "디지털 트랜스포메이션 사회와 새 정부의 산업정책 방향" 언론정보연구소 54 (54): 35-66, 2017

8 정성영, "디지털 전환을 위한 전체주의적접근에 관한 소고" 2244-2244, 2018

9 유재홍, "디지털 전환 시대의 플랫폼 역량 특성과 기업 대응 전략" 36 (36): 34-43, 2018

10 조영아, "대기업 사무직 근로자의 경력관리행동과 핵심자기평가, 지각된 규범, 결과기대및 실행의지의 구조적 관계" 서울대학교 대학원 2015

11 윤문길, "경영과학과 디지털 컨버전스 특집호를 발간하며" 23 (23): 270-271, 2006

12 Vial, G., "Understanding digital transformation : A review and a research agenda" 28 (28): 118-144, 2019

13 남명기, "RPA를 활용한 공공기관 디지털 혁신에 관한 연구: 한국정보화진흥원 사례를 중심으로" 한국경영정보학회 21 (21): 157-173, 2019

14 Wheeler, B. C., "NEBIC : a dynamic capabilities theory for assessing net-enablement" 13 (13): 115-255, 2002

15 Schmitz, M., "Digitalization Cases" 15-33, 2019

16 Alojairi, A., "Assessing canadian business IT capabilities for online selling adoption : A net-enabled business innovation cycle(NEBIC)perspective" 11 (11): 36-62, 2019

17 Shanks, G., "Achieving benefits with enterprise architecture" 27 (27): 139-156, 2019

18 Basiounu, A. F., "A multi-group analysis of innovation in online business models" 26 (26): 51-62, 2018

19 Fiedler, F. E., "A contingency model of leadership effectiveness" 1 : 149-190, 1964