디지털 전환 기술이 조직행동에 미치는 영향: 업무자율성 및 혁신행동의 이중매개효과 = Impact of Digital Transformation Technology on Organizational Behavior : The Dual Mediating Effects of Work Autonomy and Innovative Behavior

다국어 초록 (Multilingual Abstract)

This study investigates the influence of digital transformation technologies on organizational behavior within public institutions. To empirically validate the findings, the study examined: the relationships between technological factors of digital transformation and sub-factors of organizational behavior; the relationships between technological factors of digital transformation, work autonomy, and innovative behavior; and whether work autonomy and innovative behavior act as dual mediators in these relationships.
The independent variables were selected as the technological aspects of digital transformation, specifically focusing on data availability, data quality, scalability of data utilization, and system usability as measured by cloud transition technology. Meanwhile, the dependent variables were identified as key factors of organizational behavior, which include Education-Training, leadership, and organizational culture. The mediators were chosen as work autonomy and innovative behavior, with the relationships between these variables studied based on both domestic and international prior research.
Firstly, the results for Research Hypothesis 1 showed that higher levels of digital transformation technologies within an organization were positively perceived in relation to sub-factors of organizational behavior. Secondly, Research Hypothesis 2 found that work autonomy served as a mediator between digital transformation technology and organizational behavior. Thirdly, Research Hypothesis 3 found that innovative behavior only partially mediated the relationship between digital transformation technology, leadership, and organizational culture. Lastly, Research Hypothesis 4 revealed that work autonomy and innovative behavior exhibited dual mediating effects only in the relationship between digital transformation technology and leadership.
In conclusion, the adoption of digital transformation technologies within public institutions elevates work autonomy and stimulates innovative behavior, thereby strengthening leadership. The interplay between these variables contributes to changes in organizational behavior and roles from various aspects, ultimately benefiting organizational performance. Thus, there is a need for policy initiatives to support the development of digital and innovative capabilities within public organizations and to create more flexible working environments.