노동자의 공정성 인식과 기업성과와의 관계에 관한 연구: 노동관련 CSR 활동을 중심으로 = The Relation between the Perception of Workers’ Fairness and Organizational Performance: Focusing on the Effect of Labor-related CSR

다국어 초록 (Multilingual Abstract)

The purpose of this study is to approach the concept of CSR(Corporate Social Responsibility using the fairness perception. In order to enhance the workmanship of the workers, we have looked into the potential of CSR and attempted to suggest its next course of action in the labor market. This research, using the concept of fairness perception, aims to explore how one’s understanding of the CSR activity acts as a mediator that leads to the positive achievements as a corporation. Firstly, we aimed to examine how the various departments of CSR, including the activities in internal CSR and business relations CSR, via fairness perception, - and through the increase of trust in the corporation and the emergence of reciprocality, - ultimately influence the performance of the corporation. And we verified that the CSR activity, based on fairness, manages to carry its legitimacy as one of the corporation management strategies.

국문 초록 (Abstract)

본 연구는 기업의 사회적 책임(CSR: Corporate Social Responsibility) 개념을 활용하여 공정성 인식에 대한 접근을 시도하여 기존 정책 논의만으로 해결되지 않고 있는 문제들을 CSR 개념을 통해 설명함으로써 연구 지평을 확장하고 실효성 있는 정책적 함의를 제시하였다. 특히, 본 연구의 핵심은 CSR 활동의 기반인 경제 주체들의 공정성 인식이 실제 작동하는지 살펴본 것이다. 본 연구는 노동관련 CSR의 핵심 영역으로 내부 CSR과 거래관계 CSR을 선택한 후, 현장데이터를 활용한 실증분석을 진행하였다. 이를 위해 기업의 사회적 책임을 측정하는 기존 지표들을 살펴본 후, 기존 내부 CSR 지표와 거래관계 CSR 관련 지표들을 기반으로 노동관련 CSR 지표를 선정하였다. 이후 인적자본기업패널(HCCP) 자료를 활용하여 노동관련 CSR 활동들과 노동자들의 공정성 인식 및 기업성과와의 관계를 실증분석하였다.

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