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      A Study on the Relationship Between Ethical Leadership, Emotional Labor and Employee Job Satisfaction : Take YanBian Area as An Example

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      https://www.riss.kr/link?id=A105311709

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      다국어 초록 (Multilingual Abstract)

      目前对伦理型领导力的研究还处于起步阶段,将领导理论与情绪劳动相结合的实证研究极少。本文 根据前人...

      目前对伦理型领导力的研究还处于起步阶段,将领导理论与情绪劳动相结合的实证研究极少。本文 根据前人研究结果,构建研究模型和研究假设,探讨伦理型领导力和情绪策略对工作满意度的影响机 制,并探究了情绪劳动的调节效应。研究结果指出:伦理型领导力和情绪劳动策略的深层行为对工作
      满意度有显著的正向影响;情绪劳动策略的浅层行为对员工工作满意度有显著的负向关系;领导情绪 劳动的表层行为和深层行为在伦理型领导力对工作满意度的影响过程中起到了调节效应。研究结果不 仅从理论上拓展了相关领域的研究,也从人力资源开发角度为组织领导如何提高伦理型领导力以及选 择合适的情绪劳动策略,对更好地改善组织成员工作态度给予了些许合理建议。

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      다국어 초록 (Multilingual Abstract)

      At present, the research on ethical leadership is still in its infancy, and there is little empirical research which combines leadership theory with emotional labor. Based on the predecessor’s research results, this paper constructs the research mo...

      At present, the research on ethical leadership is still in its infancy, and there is little empirical research which combines leadership theory with emotional labor.
      Based on the predecessor’s research results, this paper constructs the research models and research hypothesis, discusses the influence mechanism of ethical leadership and emotional strategies on work satisfaction, and probes into the moderating effect of emotional labor. The results show that the deep behavior of ethical leadership and emotional labor strategies have a significant positive effect on work satisfaction. The shallow behavior of emotional labor strategies have a significant negative relationship to work satisfaction. The superficial behavior and deep behavior of the leadership emotional labor play a moderating effect in the process of the ethical leadership’s influence on work satisfaction. The research results not only extend the related research in theory, but also give some reasonable suggestions on choosing appropriate emotional labor strategies from the perspective of human resource development, and improving the ethical leadership to improve the working attitude of the organization members.

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      목차 (Table of Contents)

      • Ⅰ. 绪 论
      • Ⅱ. 文献回顾
      • Ⅲ. 研究模型与研究假设
      • Ⅳ. 实证分析结果
      • Ⅴ. 结 论
      • Ⅰ. 绪 论
      • Ⅱ. 文献回顾
      • Ⅲ. 研究模型与研究假设
      • Ⅳ. 实证分析结果
      • Ⅴ. 结 论
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      참고문헌 (Reference)

      1 黄胡昕, "领导风格与高速交警工作倦怠的关系:情绪劳动策略的调节作用" 湖南师范大学 2016

      2 文书生, "西方情绪劳动研究综述" (4) : 13-19, 2004

      3 许芳, "组织行为学原理与实务" 清华大学出版社 2007

      4 서철준, "组织支持感、领导-成员交换关系对组织承诺和 离职意图之影响" 글로벌경영학회 6 (6): 1-18, 2009

      5 韩翼, "真实型领导 : 理论, 测量与最新研究进展" (2) : 170-175, 2009

      6 서철준, "情绪智力对工作压力和工作倦怠的影响" 글로벌경영학회 8 (8): 85-98, 2011

      7 叶耀荣, "情绪性工作研究综述" (4) : 67-69, 2006

      8 郁双双, "伦理型领导对工作满意度的影响:情绪劳动的跨层调节作用" (16) : 80-82, 2015

      9 韩勇, "伦理型领导 : 领导科学研究的新视角" 23-25, 2012

      10 徐哲俊, "中国教师工作倦怠实证研究" 12 (12): 24-37, 2015

      1 黄胡昕, "领导风格与高速交警工作倦怠的关系:情绪劳动策略的调节作用" 湖南师范大学 2016

      2 文书生, "西方情绪劳动研究综述" (4) : 13-19, 2004

      3 许芳, "组织行为学原理与实务" 清华大学出版社 2007

      4 서철준, "组织支持感、领导-成员交换关系对组织承诺和 离职意图之影响" 글로벌경영학회 6 (6): 1-18, 2009

      5 韩翼, "真实型领导 : 理论, 测量与最新研究进展" (2) : 170-175, 2009

      6 서철준, "情绪智力对工作压力和工作倦怠的影响" 글로벌경영학회 8 (8): 85-98, 2011

      7 叶耀荣, "情绪性工作研究综述" (4) : 67-69, 2006

      8 郁双双, "伦理型领导对工作满意度的影响:情绪劳动的跨层调节作用" (16) : 80-82, 2015

      9 韩勇, "伦理型领导 : 领导科学研究的新视角" 23-25, 2012

      10 徐哲俊, "中国教师工作倦怠实证研究" 12 (12): 24-37, 2015

      11 Nebert, M. J., "The Virtuous Influence of Ethical Leadership Behavior : Evidence from the Field" (90) : 157-170, 2009

      12 Grandey, A. A., "The Show Must Go On : Surface Acting and Deep Acting as Determinants of Emotional Exhaustion and Peer-rated Service Delivery" 46 (46): 86-96, 2003

      13 Smith, P. C., "The Measurement of Satisfaction in Work and Retirement" Rand McNally 118-135, 1969

      14 Hochschild, A. R., "The Managed Heart: Commercialization of Human Feeling" University of California Press 33-, 1983

      15 Guillen, M., "The Ethical Dimension of Managerial Leadership : Two Illustrative Case Studies in TMQ" 34 (34): 175-189, 2001

      16 Morris, J. A., "The Dimensions, Antecedents, and Consequences of Emotional Labor" 21 (21): 986-1010, 1996

      17 Diefendorff, J. M., "The Dimensionality and Antecedents of Emotional Labor Strategies" 66 (66): 339-357, 2005

      18 Ardichivili, A., "Sustainability of Nations, Communities, Organizations and Individuals : the Role of HRD" 14 (14): 371-374, 2011

      19 Beatty, R. C., "Personnel Administration: An Experimental Skill-Building Approach" Addison-Wesley 629-, 1981

      20 Gini, A., "Moral Leadership : An Overview" 16 (16): 323-330, 1997

      21 Humphrey, R. H., "Leading with Emotional Labor" 23 (23): 151-168, 2008

      22 Yukl, G. A, "Leadership in Organizations" Prentice Hall 2002

      23 Viswesvaran, C., "Job Satisfaction As A Function of Top Management Support for Ethical Behavior" 15 (15): 1065-1069, 1998

      24 Hoppock, R., "Job Satisfaction" Harper & Brother Publisher 21-, 1935

      25 Gokmen, A., "Issues of Business Ethics in Domestic and International Business : A Critical Study" 3 (3): 82-88, 2012

      26 Lichtenstein, P. E., "Inter Behaviorism in Psychology and in the Philosophy of Science" 34 : 455-475, 1984

      27 Palanski, Y., "Integrity and leadership : A Multi-Level Conceptual Framework" (20) : 405-420, 2009

      28 Burch, G. F., "How Great Leaders use Emotional Labor : Insights from Seven Corporate Executives" 42 (42): 119-125, 2013

      29 Judge, T. A., "Hostility, Job Attitudes, and Workplace Deviance : Test of A Multilevel Model" 91 (91): 126-138, 2006

      30 Ciulla, J. B., "Ethics, The Heart of Leadership" 30 (30): 869-871, 1998

      31 Bass, B. M., "Ethics Character, and Authentic Transformational Leadership Behavior" (10) : 181-218, 1999

      32 Brown, "Ethical and Unethical Leadership : Exploring New Avenues for Future Research" 20 (20): 583-616, 2010

      33 De Hoogh, A. H. B., "Ethical and Despotic Leadership, Relationships with Leader's Social Responsibility, Top Management Team Effectiveness and Subordinates' Optimism : A Multi-method Study" (19) : 297-311, 2008

      34 Zhang, X., "Ethical Leadership, Employee Citizenship and Work Withdrawal Behaviors: Examining Mediating and Moderating Processes" 24 (24): 284-297, 2013

      35 Brown, M. E., "Ethical Leadership : A Social Learning Perspective for Construct Development and Testing" 97 (97): 117-134, 2005

      36 Brown, M. E., "Ethical Leadership : A Rewiew and Future Directions" (17) : 595-616, 2006

      37 Grandey, A. A., "Emotional Regulation in The Workplace: A New Way to Conceptualize Emotional Labor" 5 (5): 95-, 2000

      38 Ashforth, B. E., "Emotional Labor in Service Roles : The Influence of Identity" 18 (18): 88-115, 1993

      39 Gardner, W. L., "Emotional Labor and Leadership:A Threat to Authenticity?" (20) : 466-482, 2009

      40 Brotheridge, C. M., "Emotional Labor and Burnout : Comparing Two Perspectives of People Work" 60 (60): 17-39, 2002

      41 Gardner, W. L., "Emotional Labor And Leadership : A Threat To Authenticity" 20 (20): 466-482, 2009

      42 Glomb, T. M., "Emotional Labor : A Conceptualization and Scale Development" (64) : 1-23, 2004

      43 Brotheridge, C. M., "Development and Validation of the Emotional Labour Scale" 76 (76): 365-379, 2003

      44 Lukas, J., "Deregulated Expression of E2F Family Members Induces S-phase Entry and Overcomes" (16) : 1047-1057, 1996

      45 Bierema, L. L., "Critical Issues in HRD: A New Agenda for The Twenty-First Century" Perseus 215-234, 2003

      46 Wang, G., "Chapter 1 Synthesizing What We Know and Looking Ahead : A Meta-Analytical Review of 30 Year of Emotional Labor Reserch" (7) : 15-43, 2011

      47 Ferrell, O. C., "Business Ethics" Houghton Mifflin Company 518-, 2008

      48 Khuntia, R., "A Scale to Assess Ethical Leadership of Indian Private and Public Sector Managers" 49 (49): 13-26, 2004

      49 Trevino, L. K., "A Qualitative Investigation of Perceived Executive Ethical Leadership : Perceptions From Inside and Outside The Executive Suite" 56 (56): 5-37, 2003

      50 Resick, C. J., "A Cross-Cultural Examination of the Endorsement of Ethical Leadership" 63 (63): 345-359, 2006

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      2026 평가예정 재인증평가 신청대상 (재인증)
      2020-01-01 평가 등재학술지 유지 (재인증) KCI등재
      2017-01-01 평가 등재학술지 유지 (계속평가) KCI등재
      2015-02-27 학회명변경 한글명 : 한국국제경상교육학회 -> 글로벌경영학회
      영문명 : Korea Academy of International Business Education -> Academic Society of Global Business Administration
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      2015-02-27 학술지명변경 한글명 : 國際經商敎育硏究 -> 글로벌경영학회지
      외국어명 : International Business Education Review -> Global Business Administration Review
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      2013-07-29 학회명변경 영문명 : 미등록 -> Korea Academy of International Business Education KCI등재
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      2016 0.63 0.63 0.6
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