專門大學 行政職員의 임파워먼트가 職務滿足 및 組織沒入에 미치는 影響 = A Study on the Effects of empowerment on Administrative Staff College' job satisfaction and organizational commitment

다국어 초록 (Multilingual Abstract)

The purpose of this study is to find out the relations between the empowerment of College administrative staff members and their job satisfaction related to organizational performance & their commitment. By understanding the relationship the result of this study may be used as the preliminary data to develop a program enhancing the empowerment.

In this study, firstly, it is analyzed how much junior college staff members have the empowerment, and the differences of the empowerment are analyzed by the demographic variables. Nextly, how much they are aware of their empowerment and the influence of their awareness on the job satisfaction are analyzed. Lastly, the influence of their awareness on the commitment is analyzed.

For this study the survey questionnaires were sent to 240 staff members working at junior colleges in Gyeonggi-do and 218 questionnaires were returned. And the actual analysis was done with 200 questionnaires, excluding those with improper answers. For the sampling, a simple randomized sampling method was used. The survey questionnaires were distributed and returned for two weeks period from the 9th of November through the 30th of November, 2009, and they were analyzed with SPSSWIN 12.0.

The results of the study were as follows.

Firstly, the degree of empowerment of the College administrative staff members is about 3.55 points our of the 5 points. Among the factors of the empowerment, the highest figure is 3.74 for the significance, and the figures were shown in order, 3.68 for the competence, 3.59 for the self-determination, 3.19 for the effectiveness.

Nextly, as the results of t-verification and ANOVA verification for the empowerment by the demographic characteristics, as for the position, it is shown that the empowerment among staff members whose position are Chiefs or higher are stronger than the regular staffs. And as for the work experience, the significant difference is only found between the group of 3 ~ 5 years experience and the group of over 11 years experience.

It is found out that the result of t-verification according to the factor of the position, the competency, the self-determination and the effectiveness are all high. And it also has found out that the result of ANOVA according to the factor of work-experience the self-determination and the effectiveness are high, and that the result of Scheffee post-validation by the factor of work experience the difference between the group of 3 to 5 years and the group of over 11 years has the statistical significance.

Lastly, the result of regression analysis to verify the hypothesis of the relation between the variables of empowerment and the job satisfaction, the significance, the competence, and the effectiveness are in order of influence affecting the job satisfaction. And the result of the regression analysis of the relation between the empowerment and the inner satisfaction & the outer satisfaction, both of which are the sub-parameters, among the variables of empowerment the significance, the significance, the effectiveness, and the competence are in order of influence affecting the inner satisfaction, and the significance and the self-determination are in order of influence affecting the outer satisfaction.

To verify the hypothesis II the regression analysis of the relation between the variables of empowerment and the commitment was done. The result shows that only the significance has the influence on the commitment. And the result of the relation between the variables of empowerment and the emotional commitment, the normative commitment, and the continuous commitment, all of which are the sub-parameters of the commitment, only the emotional commitment has the significant influences.

목차 (Table of Contents)

• ABSTRACT ⅰ
• 표 목차 ⅵ
• 그림 목차 ⅶ
• Ⅰ. 서론 1
• 1. 문제제기 1
• 2. 연구의 목적 3
• 3. 연구의 방법 4
• 4. 논문의 구성 4
• Ⅱ. 연구의 이론적 기초 5
• 1. 임파워먼트의 이론과 영향요인 5
• 2. 임파워먼트와 조직유효성 24
• 3. 선행연구검토 27
• Ⅲ. 연구모형의 설계 및 가설의 설정 30
• 1. 연구모형의 설계 30
• 2. 연구가설 32
• 3. 변수의 조작적 정의 및 측정도구 33
• 4. 자료수집 및 분석방법 36
• Ⅳ. 연구결과 38
• 1. 기술 통계분석 38
• 2. 인구통계학적 특성에 따른 임파워먼트 차이분석 40
• 3. 가설검증 47
• 4. 논의 57
• Ⅴ. 결론 59
• 1. 요약 59
• 2. 결론 60
• 3. 제언 및 한계점 62
• 참고문헌 63
• 부록 : 설문지 67