Community Design Process for Enhancing Collaborative Capability

다국어 초록 (Multilingual Abstract)

Background Modern communities have a large number of needs for elderly care, childcare, disability, and life-long education. The government only provides protection for basic needs, and NGOs are not sufficient to meet the needs of the whole society. Solutions can be found through community design to coordinate government governance, social regulation, and residents’autonomy. Now, the government-led governance mode (top-down) gradually turned to the residents' autonomy mode (bottom-up). Especially, residents’ self-organization plays a leading role in the process of community design. Through collaboration, residents are able to improve their co-creation ability in community design and become a co-producer of community services. However, most of the existing design processes and methods are used in industry and service industries, and lack of basic research on the community design process.
Methods The research goal of this paper is to develop the community design process and methods to enhance residents’collaboration capabilities. In this paper, the existing design processes and methods are compared and analyzed to find out the limitations. Based on the literature research of community design, the criteria of the community design process were proposed.
Result Combining the criteria with the Double Diamond mode, five stages of the design process (metacognition, describe, link, adapt, evolve) and corresponding methods are finally derived.
Conclusion This paper provides a basic reference for improving the collaborative capabilities and methods of the community design process and provides a new research direction for building multi-stakeholder participation in community design under the new mode.

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