Due to the Characteristic that COVID-19 can be infected in the air, It created a living environment that restricts the movement of people under government regulations. Since tourism is an act that presupposes the movement of people, the tourism indust...
Due to the Characteristic that COVID-19 can be infected in the air, It created a living environment that restricts the movement of people under government regulations. Since tourism is an act that presupposes the movement of people, the tourism industry has been hit hard since the outbreak of COVID-19. Among the numerous tourism sectors, Hotels are highly dependent on foreign students, so it is necessary to establish measures in the event of a similar pandemic in the future. Therefore, This study aims to compare the hotel usage behavior of tourists due to COVID-19 by applying various techniques of text mining analysis during big data analysis to present the direction of the hotel industry in the future.