M-IPA 분석을 활용한 국내외 지하철 교통약자 아동시설의 서비스 특성비교연구 : 유럽사례중심 = The Comparative Analysis on Characteristics of Subway Vulnerable People Using The Modified Importance-Performance Analysis(M-IPA) : Focussing on Europe Case Study

다국어 초록 (Multilingual Abstract)

This study compares Korean conditions with European ones which are well-developed in terms of vulnerable people for transportation. It utilizes M-IPA (Modified-Importance Performance Analysis) that allows us to make an exclusive decision. This study selects estimating items related to transporting facilities from literature review and 'The Code for Improvement of Convenience for Moving Vulnerable Pedestrians'. The results present domestic improvement items compared to foreign ones: 'preparation for falling accidents', 'transferring time', 'accessibility to a station from departing point', 'discernment of informative system', 'discernment of information for subway lines', 'quality of inner train', 'cleanness of outer train', 'convenience facilities in a station', and 'waiting facilities and convenience of stairs'. This indicates that enhancement of those items and long-term facility investment are urgent issues.

목차 (Table of Contents)

• Abstract
• Ⅰ. 서론
• Ⅱ. 선행연구고찰 및 분석방법 검토
• 1. 교통약자 관련 선행연구 고찰
• 2. 중요도-만족도(IPA) 분석방법
• 3. 변형된 중요도-만족도 (M-IPA) 분석방법
• Ⅲ. 설문 항목 선정 및 조사개요
• 1. 설문항목의 선정
• 2. 설문조사개요
• 3. 설문조사 및 항목의 타당성 검증
• Ⅳ. 국내외 교통약자 서비스 특성 비교분석 결과
• 1. M-IPA분석 을 이용한 비교분석 결과
• Ⅴ. 결론 및 향후연구과제
• 참고문헌