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      2013 봄 ; 행정서비스만족이 정부지지에 미치는 영향의 한계 = The Limitation of the Impact of Public Service Satisfaction on Government Support

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      https://www.riss.kr/link?id=A99645200

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      Satisfaction with the quality of public service is important because it is a primary factor affecting general public opinion and a major area of government performance. In fact, many governments try to get support from the public by improving the quality of public service. From that perspective, this article examines the causal relationship between satisfaction with the quality of public service and public support for government, and argues that satisfaction with the quality of public service helps support the government. However, among the different dimensions of the quality of public service? tangibles, reliability, responsiveness? none of the satisfaction factors was revealed as the single most influential factor in the public support of government. Only the economic factor and policy benefits influence public support.
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      Satisfaction with the quality of public service is important because it is a primary factor affecting general public opinion and a major area of government performance. In fact, many governments try to get support from the public by improving the qual...

      Satisfaction with the quality of public service is important because it is a primary factor affecting general public opinion and a major area of government performance. In fact, many governments try to get support from the public by improving the quality of public service. From that perspective, this article examines the causal relationship between satisfaction with the quality of public service and public support for government, and argues that satisfaction with the quality of public service helps support the government. However, among the different dimensions of the quality of public service? tangibles, reliability, responsiveness? none of the satisfaction factors was revealed as the single most influential factor in the public support of government. Only the economic factor and policy benefits influence public support.

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