1 李虎, "网上仲裁法律问题研究" 中国民主法制出版社 2005
2 Lucille M. Ponte, "Throwing Bad Money after Bad: Can Online Dispute Resolution (ODR) really Deliver the Goods for the Unhappy Internet Shopper?" 55 : 88-89, 2001
3 Shen Sibao, "The Challenges for Online Arbitration in the EU and China" The Report for EUChina Information Society Project Analysis on Online Arbitration 2008
4 Ethan Katsh, "Ten Years of Online Dispute Resolution (ODR): Looking at the Past and Constructing the Future" 19 : 21-32, 2006
5 Ethan Katsh, "Online Dispute Resolution" Jossey ‐Bass 45-70, 2001
6 Philippe Fouchard, "Fouchard Gailllard Goldman on International Commercial arbitration" Kluwer Law International 429-, 1999
7 Tania Sourdin, "Alternative Dispute Resolution(the second edition)" 213-, 2005
8 Juan Pablo Cortes Dieguez, "A European Legal Perspective on Consumer ODR" 15 (15): 90-100, 2009
1 李虎, "网上仲裁法律问题研究" 中国民主法制出版社 2005
2 Lucille M. Ponte, "Throwing Bad Money after Bad: Can Online Dispute Resolution (ODR) really Deliver the Goods for the Unhappy Internet Shopper?" 55 : 88-89, 2001
3 Shen Sibao, "The Challenges for Online Arbitration in the EU and China" The Report for EUChina Information Society Project Analysis on Online Arbitration 2008
4 Ethan Katsh, "Ten Years of Online Dispute Resolution (ODR): Looking at the Past and Constructing the Future" 19 : 21-32, 2006
5 Ethan Katsh, "Online Dispute Resolution" Jossey ‐Bass 45-70, 2001
6 Philippe Fouchard, "Fouchard Gailllard Goldman on International Commercial arbitration" Kluwer Law International 429-, 1999
7 Tania Sourdin, "Alternative Dispute Resolution(the second edition)" 213-, 2005
8 Juan Pablo Cortes Dieguez, "A European Legal Perspective on Consumer ODR" 15 (15): 90-100, 2009