1 "토파스여행정보"
2 김준연, "제4차 산업혁명과 산업의디지털 전환: 위기와 전략" 소프트웨어정책연구소 2017
3 고민환 ; 김미영, "인천공항 무인로봇의 체험경제요인이 고객 만족, 공항 이미지, 재방문 의도에 미치는 영향 - Pine과 Gilmore의 체험경제 이론을 바탕으로 -" 한국항공경영학회 18 (18): 3-21, 2020
4 조호현, "서비스 생태시스템 관점에서의 비대면서비스에 관한 탐색적 연구" 한국항공경영학회 19 (19): 3-19, 2021
5 김환석, "사회과학의 새로운 패러다임, 신유물론" 25 : 81-89, 2018
6 "대한항공, 항공사 최초로 전체 클라우드화.. AI로 악천후 상황예측"
7 이청림 ; 이한석, "공항 서비스 로봇에 대한 인지적 ․ 감정적 반응이 고객만족과 공항이미지에 미치는 영향" 한국항공경영학회 17 (17): 25-43, 2019
8 "경영 위기 맞은 항공사 재도약 날개는 인공지능(AI)"
9 Alexander, M. J, "Zooming out: Actor engagement beyond the dyadic" 28 (28): 333-351, 2018
10 Amit, R, "Value creation through novel resource configurations in a digitally enabled world" 11 (11): 228-242, 2017
1 "토파스여행정보"
2 김준연, "제4차 산업혁명과 산업의디지털 전환: 위기와 전략" 소프트웨어정책연구소 2017
3 고민환 ; 김미영, "인천공항 무인로봇의 체험경제요인이 고객 만족, 공항 이미지, 재방문 의도에 미치는 영향 - Pine과 Gilmore의 체험경제 이론을 바탕으로 -" 한국항공경영학회 18 (18): 3-21, 2020
4 조호현, "서비스 생태시스템 관점에서의 비대면서비스에 관한 탐색적 연구" 한국항공경영학회 19 (19): 3-19, 2021
5 김환석, "사회과학의 새로운 패러다임, 신유물론" 25 : 81-89, 2018
6 "대한항공, 항공사 최초로 전체 클라우드화.. AI로 악천후 상황예측"
7 이청림 ; 이한석, "공항 서비스 로봇에 대한 인지적 ․ 감정적 반응이 고객만족과 공항이미지에 미치는 영향" 한국항공경영학회 17 (17): 25-43, 2019
8 "경영 위기 맞은 항공사 재도약 날개는 인공지능(AI)"
9 Alexander, M. J, "Zooming out: Actor engagement beyond the dyadic" 28 (28): 333-351, 2018
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17 Mele, C, "Smart Nudging: How Cognitive Technologies Enable Choice Archtectures for Value Co-creation" 129 : 949-960, 2021
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19 Lusch, R.F, "Service Innovation:A Service-Dominant Logic Perspective" 39 (39): 155-175, 2015
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26 Akaka, M.A, "Innovating in Practice: Perspectives and Experience" Springer 43-58, 2017
27 Chandler, J. D, "How Does Innovation Emerge in a Service Ecosystem" 22 (22): 75-89, 2019
28 Peters, L.D, "Heteropathic versus Homopathic Resource Integration and Value Co-creation in Service Ecosystems" 69 : 2999-3007, 2016
29 Cochoy, F, "From Market Agencements to Market Agencing: An Introduction" 19 (19): 3-16, 2016
30 Baygi, R. M, "Everything Flows: Studying Continuous Socio-technological Transformation In A Fluid and Dynamic Digital World" 45 (45): 423-452, 2021
31 Araujo, L, "Enacting Novel Agencements: The Case of Frequent Flyer Schemes in the US Airline Industry (1981-1991)" 19 (19): 92-110, 2016
32 Hagberg, J, "Digitalized Markets" 23 (23): 97-109, 2020
33 Schallmo, D, "Digital Transformation of Business Models – Best Practice, Enablers, and Roadmap" 21 (21): 1-17, 2017
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40 Storbacka, K, "Actor Engagement, Value Creation and Market Innovation" 80 : 4-10, 2019
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