인공지능 : SVM을 이용한 음성채팅시스템의 성능 향상 방법 = Artificial Intelligence : Performance Improvement Methods of a Spoken Chatting System Using SVM

다국어 초록 (Multilingual Abstract)

In spoken chatting systems, users’spoken queries are converted to text queries using automatic speech recognition (ASR) engines. If the top-1 results of the ASR engines are incorrect, these errors are propagated to the spoken chatting systems. To improve the top-1 accuracies of ASR engines, we propose a post-processing model to rearrange the top-n outputs of ASR engines using a ranking support vector machine (RankSVM). On the other hand, a number of chatting sentences are needed to train chatting systems. If new chatting sentences are not frequently added to training data, responses of the chatting systems will be old-fashioned soon. To resolve this problem, we propose a data collection model to automatically select chatting sentences from TV and movie scenarios using a support vector machine (SVM). In the experiments, the post-processing model showed a higher precision of 4.4% and a higher recall rate of 6.4% compared to the baseline model (without post-processing). Then, the data collection model showed the high precision of 98.95% and the recall rate of 57.14%.