Solving Problems Together: Findings from the Early Stages of a Networked Improvement Community

Kallio, Julie M ProQuest Dissertations & Theses The University of 2020 해외박사(DDOD)

This three-article dissertation is a case study of the initial stages of a Networked Improvement Community built around the practices in personalized learning schools. Networked Improvement Communities (NICs) are a type of research-practice partnership that tackle how to sustain and scale change across school communities. Research on how they are initiated is needed as this model is adapted across a range of contexts. Case studies in particular provide the depth of exploration to understand what aspects of the NIC model worked in a particular context, for whom, and under what conditions.This case study focuses on the Personalization in Practice–Networked Improvement Community (PiPNIC). Each article then takes up one of the three guiding questions of NICs: what problem(s) are we trying to solve?, whose expertise is needed to solve these problems?, and what are the social arrangements that will enable this work? The first article examines how the PiPNIC initiation team identified a problem of practice through radical listening to educators and educational leaders across the state. Drawing on qualitative data, the analysis traces how the activities of the initiation team narrowed the problem space and selected a problem of practice. The second article examines how the NIC activities supported participants in sharing their problem-based expertise. This qualitative study illustrates how the NIC created the conditions for ideas to be generated, selected, and integrated through the coupling of network and team activities and authentic design tasks. Finally, the third article explores how collaborative design fosters help-based interactions, and how these social arrangements provide the conditions for the relational trust necessary to solve hard problems. Each article addresses practical and theoretical considerations for initiating NICs, contributing specifically to the current NIC initiation framework. By organizing this inquiry as an instrumental case study, the goal is to produce insight in the spirit of continuous improvement, rather than an evaluation of whether NICs “work.” As such, this case contributes to the collective effort to leverage the wisdom of research, practice, and design knowledge to improve schools.

주민-전문가간의 의사소통 증진을 위한 참여디자인 과정과 도구

안현찬 서울대학교 대학원 2007 국내석사

노후주거지 개선방안으로서 경관협정의 가능성에 관한 연구 : 광진구 중곡4동을 사례로

박민정 서울대학교 대학원 2010 국내석사

인터넷 문화기술지를 활용한 광둥어 문화의 지속가능발전디자인 전략 프레임워크 연구 : 광둥어 온라인 커뮤니티를 중심으로

황쯔러 동서대학교 일반대학원 2024 국내박사

Cantonese, a Sino-Tibetan language with a long history, is primarily spoken in the Guangdong region of China, as well as in Hong Kong, Macau, and various overseas Chinese communities. It holds significant political, economic, and cultural value. However, due to various factors, the usage environment for Cantonese has become increasingly limited, leading to a substantial decline in the number of speakers in recent years, thus posing challenges for cultural transmission. Nonetheless, with the advent of the information age, Cantonese is encountering new opportunities for growth, with the internet emerging as a novel avenue for its dissemination. This study, therefore, takes the Cantonese online community as its starting point, aiming to investigate the current status of Cantonese culture on the internet and systematically discuss strategies to achieve the sustainable development of Cantonese and its associated culture. The research period extends from 2022 to early 2024, focusing on the Cantonese online community on the popular Chinese platform 'Bilibili.' The study commences with an examination of four representative influencers who promote Cantonese culture, analyzing their video content, interactive comments, and interviews with community subscribers. This study employs qualitative research methods to better understand the cultural context of the Cantonese-speaking community and to explore their needs and desires. Firstly, netnography was utilized to conduct long-term observations of Cantonese online communities, collecting relevant visual and textual materials. Subsequently, a combination of semi-structured interviews and online focus groups was used to gather multidimensional data, systematically analyzing the cultural phenomena and user needs within these communities. Finally, triangulation was employed to ensure the reliability of the research. Additionally, a conceptual diagram of the Cantonese online community ecosystem was derived, exploring the cultural themes, influencing factors, and developmental suggestions for the community. The findings indicated that policy, culture, public services, and education play crucial roles in the inheritance and development of the Cantonese language. The diversity of local culture and strong cultural identity significantly influence the cultural life and identity formation of community members. Ultimately, by integrating the concept of sustainable development, a design strategy framework for the sustainable development of the Cantonese language and culture was established, based on ecological, economic, and social dimensions. The framework consists of three main components: ecosystem construction strategy, revenue diversification strategy, and cultural group concentration strategy. The ecosystem construction strategy focuses on content creation for the Cantonese language and culture, cross-media promotion, and digital exhibitions to enhance cultural influence and tourism industry development. The revenue diversification strategy aims to increase the market value and economic impact of Cantonese culture through brand design, advertising placement, and partnerships. The cultural group concentration strategy involves segmenting the user market, encouraging user participation and cross-cultural exchange activities to boost cultural experience and learning interest, and promoting the spread of Cantonese culture. This design strategy framework can be applied to various individuals and organizations, including Cantonese people, online community platform operators, and Cantonese cultural industry practitioners, providing new perspectives and methods for protecting and inheriting the Cantonese language and culture. This study investigates the representation of Cantonese language and culture in online communities, identifying the thoughts and needs of subscribers. The findings aim to enhance the understanding of how Cantonese language and culture disseminate within online communities and their impact on user behavior. Additionally, the proposed sustainable development design strategy framework for Cantonese culture offers practical directions for future research. Beyond providing significant value to the Cantonese cultural community, this strategy can serve as a reference for the preservation of other regional languages and cultures. It highlights the potential of integrating anthropological methods in design studies, serving as a reference for interdisciplinary research aiming to address complex sustainable development issues. Furthermore, this study offers a foundation for relevant Chinese institutions to formulate policies for the protection of regional languages and cultures, thereby enhancing policy effectiveness. Future research should include a longer tracking period and a more extensive sample encompassing various types of Cantonese online communities. It should also investigate the impact of new technologies across platforms and social media on the sustainable development of Cantonese culture, encouraging multidisciplinary collaborative research. Collaboration with government departments or social organizations should be explored to provide a solid foundation for the preservation and development of Cantonese culture. 광둥어(Cantonese)는 오랜 역사를 가진 한족-티베트어족 언어(Sino-Tibetan languages)로, 주로 중국의 광둥 지역, 홍콩, 마카오 및 해외 중국인 커뮤니티에서 사용되며, 정치, 경제 및 문화 측면에서 중요한 가치를 지니고 있다. 그러나 여러 가지 요인으로 인해 광둥어 사용 환경이 제한되고 최근 사용 인구가 많이 감소하여 그 문화 전승이 도전에 직면하고 있다. 하지만 인터넷 정보 시대의 발전과 함께 광둥어는 새로운 발전 기회를 맞이하고 있으며, 인터넷이 광둥어 전파의 새로운 경로가 되고 있다. 따라서 본 연구는 광둥어 온라인 커뮤니티를 출발점으로 삼아, 인터넷상에서 광둥어 문화의 현황을 조사하고, 광둥어 및 그 문화의 지속가능발전을 어떻게 실현할 수 있을지를 체계적으로 논의하였다. 연구 기간은 2022년부터 2024년 초까지이며, 연구 대상은 중국에서 인기가 높은 온라인 커뮤니티 플랫폼 '빌리빌리(Bilibili)'의 광둥어 온라인 커뮤니티이다. 네 명의 대표적인 광둥어 문화 홍보 인플루언서를 커뮤니티 연구의 출발점으로 삼아, 커뮤니티 영상 작품과 상호작용 댓글, 그리고 커뮤니티 구독자의 인터뷰 내용을 포함한 연구를 진행하였다. 본 연구는 질적 연구 방법을 사용하여 광둥어 문화 집단의 문화 맥락을 더 잘 이해하고 사람들의 요구와 소망을 탐구하기 위해 수행되었다. 먼저, 인터넷 문화기술지를 통해 광둥어 온라인 커뮤니티를 장기간 관찰하고 관련 시각 자료과 텍스트 자료를 수집하였다. 이어서 반구조화 인터뷰와 온라인 포커스 그룹을 결합하여 다차원 데이터를 수집하고, 광둥어 온라인 커뮤니티의 문화 현상과 사용자 요구를 체계적으로 분석하였다. 마지막으로, 삼각검증을 통해 연구의 신뢰성을 보장하였다. 또한, 광둥어 온라인 커뮤니티 생태시스템 개념도를 도출하여, 광둥어 온라인 커뮤니티의 문화 테마, 발전 영향 요인 및 발전 제안을 탐구했다. 연구 발견, 정책과 문화, 공공 서비스 및 교육이 광둥어의 전승과 발전에 중요한 역할을 하며, 지역 문화의 다양성과 강한 문화 정체성이 커뮤니티 구성원의 문화생활과 정체성 형성에 영향을 미친다는 것을 발견했다. 최종적으로 문화의 지속가능발전 개념을 결합하여 생태, 경제 및 사회 다차원적 요소를 바탕으로 광둥어 및 그 문화의 지속가능발전 디자인 전략 프레임워크를 구축했다. 디자인 전략 프레임워크의 틀은 생태시스템 구성 전략, 수익 구성 다양화 전략, 문화 집단 집중 전략의 세 가지 주요 부분으로 구성된다. 생태시스템 구성 전략은 광둥어 및 그 문화의 콘텐츠 제작, 크로스 미디어 프로모션 및 디지털 전시를 중점으로 하여 문화 영향력과 관광 산업 발전을 강화한다. 수익 구성 다양화 전략은 브랜드 디자인, 광고 배치 및 파트너십을 통해 광둥어 문화의 시장 가치와 경제적 효과를 높인다. 문화 집단 집중 전략은 사용자 시장을 세분화하고, 사용자 참여 및 크로스 문화 교류 활동을 독려하여 문화 체험 및 학습 관심을 높이고, 광둥어 문화의 전파 가능성을 촉진한다. 디자인 전략 프레임워크는 광둥 사람, 온라인 커뮤니티 플랫폼 운영자, 광둥 문화 산업 종사자 등 다양한 사람들과 조직에 적용할 수 있으며, 광둥어와 문화를 보호하고 전승하는 새로운 시각과 방법을 제공한다. 본 연구는 광둥어와 그 문화가 온라인 커뮤니티에서 어떻게 나타나는지를 탐구하였으며, 구독자들의 생각과 요구를 밝혀내어 온라인 커뮤니티에서 광둥어와 문화의 확산 방식에 대한 사회 각계의 이해를 증진시키고 사용자 행동에 미치는 영향을 파악하는 데 도움이 될 것이다. 또한, 제안된 광둥어 문화의 지속가능발전 디자인 전략 프레임워크는 향후 연구에 실현 가능한 방향을 제공할 것이다. 광둥어 문화 집단에 중요한 가치를 제공하는 것 외에도, 이 전략은 다른 지역 언어와 문화 보호에 대한 참고 자료가 될 수 있다. 또한, 디자인학연구에서 인류학적 방법의 융합 연구의 잠재력을 보여주며, 복잡한 지속가능발전 문제를 이해하고 해결하기 위해 학제 간 융합 연구를 시도하는 다른 연구에 참고가 될 수 있다. 그리고 본 연구는 중국의 관련 기관이 지역 언어와 문화 보호 정책을 수립할 때 근거를 제공하여, 정책의 효율성을 촉진한다. 향후 연구는 더 긴 기간의 추적 조사와 더 많은 유형의 광둥어 온라인 커뮤니티를 포함하는 광범위한 샘플을 포함해서 연구를 진행하고자 한다. 플랫폼 간 및 소셜 미디어의 새로운 기술이 광둥어 문화 지속가능발전에 미치는 영향을 연구하고, 다학제 협력 연구를 장려해야 할 것이다. 또한, 정부 부처나 사회 조직과의 협력을 시도하여 광둥어 문화의 전승과 발전에 견고한 기초를 제공할 수 있을 것이다.

Off Into the Sunset: Designing for the Inevitable End of Projects

Pitt, Caroline R University of Washington ProQuest Dissertations & 2023 해외박사(DDOD)

Ending projects - in whatever form that takes - is a known area of difficulty for research that involves designing and implementing technologies with community partners. The ending process is particularly salient to underserved and marginalized communities and populations. This dissertation explores the project ecosystem and power dynamics in which researchers and participants exist when collaborating on technology design projects involving youth and their communities. From this exploration, I look to identify types of and strategies for ending, to build a framework for advancing design justice in the ending process.The first set of empirical studies in this dissertation address the power dynamics and roles within community-based technology design projects and multigenerational co-design teams. From this work we learn how we can encourage youth and their communities to take ownership of learning technologies through participatory design and involvement in the technology implementation process. Subsequent studies focus on the long-term impacts of such projects and how the community and researchers can begin to transition these technologies to community ownership, while understanding the resource constraints of both the researchers and communities, particularly the youth members. The final study - a cross case analysis of two long-term projects - extends this work on power dynamics and impacts, using the understanding of systems and infrastructure to frame our understanding of the equitable ending process and what different endings might look like. Together, these studies provide grounding for a framework to create a more just and equitable ending process, specifically creating guidelines for designing the end of the research cycle in an ethical and practical manner.This dissertation provides a number of empirical insights on the development and changes within relationships and power dynamics throughout the course of community-based educational technology design projects involving youth; the challenges, obstacles, and opportunities at the conclusion of the life cycle of the aforementioned projects; and the different ways ending a project occurs. The work also has theoretical implications, drawing on value sensitive design, research-practice partnerships, and other theories around community relationships to form an understanding of project ending as a space for design. Finally, this work contributes a theoretically-grounded methodological framework for designing projects involving long-term technology development with youth and their communities that plan for and incorporate the ending of the project, derived from the findings in the previous contributions. Through this work I explore the dimensions and considerations in ending a project that involves a long-term partnership with a community, developing ways to discuss, navigate, and plan for the closing process and facilitating less extractive and more mutually beneficial community research partnerships.

아파트 사이버공동체를 통한 주민 준전문가의 마을만들기 참여 활성화 방안 연구

윤주선 서울대학교 대학원 2008 국내석사

A STUDY ON MEDIA-BASED PARTICIPATORY COMMUNITY SPACE DESIGN FOR INTERGENERATIONAL

LIU KAINA 삼육대학교 일반대학원 2025 국내박사

In contemporary society, rapid changes in social structure and the acceleration of digitalization have exacerbated the breakdown of intergenerational communication, creating significant barriers to the harmonious formation of communities. Media content plays a crucial role in facilitating intergenerational connection, contributing to communication across generations due to its broad appeal and strong dissemination power. However, the current design of community spaces fails to effectively promote intergenerational communication due to issues such as functional separation, lack of interaction, and low participation levels. This study analyzes participatory community space design centered on media content, presenting both theoretical and practical approaches to constructing a more integrated community environment. The study first organizes the basic theories of intergenerational communication and examines the role and characteristics of media content in intergenerational interactions. It also conducts a comprehensive analysis of the current state and issues in the design of intergenerationally integrated community spaces through case studies from both domestic and international contexts. Subsequently, six representative residential communities in Guangzhou are selected as research subjects for field investigations, behavioral observations, surveys, and interviews. The study deeply analyzes the behavioral demands and interaction preferences of various generations. Based on the collected data, a participatory community space design framework is proposed, with "co-creation, sharing, and empathy" as the core concepts. The study establishes design principles focusing on the creation, experience, and dissemination of media content. The study is organized into five chapters. Chapter 1 introduces the background, necessity, and research methods of the study. Chapter 2 reviews theories and research trends related to intergenerational communication and media content, clarifying the perspectives and analytical framework of the study. Chapter 3 analyzes the behavioral characteristics, spatial needs, and key factors hindering intergenerational communication based on the research data. Chapter 4 derives the core elements of intergenerational communication community space design and presents specific design methodologies in three dimensions: space function integration, creation of interaction scenarios, and application of multimedia technologies. Chapter 5 verifies the proposed design principles through representative community renovation projects, studying the practical potential for intergenerational communication by introducing media content creation zones, multifunctional shared spaces, and intergenerational experiential activities. The results of the study are as follows: 1.By analyzing the behavioral patterns and media content preferences of different generations in community spaces, media scene types and behavior patterns that can promote intergenerational interaction are proposed. 2.A participatory community space design model mediated by media content is established, and design principles based on the integration of content creation, experience, and dissemination are suggested. 3.Through design works, specific space design proposals, such as digital co-creation spaces, intergenerational communication corridors, and shared interaction zones, are examined. Operational strategies like time-based sharing and activity organization are proposed to optimize space utilization efficiency. This study emphasizes that the design of intergenerational communication community spaces is not only effective in resolving intergenerational disconnection but also plays a significant role in fostering a harmonious community environment and enhancing residents' sense of well-being. Through the research findings and practical proposals, it is expected to provide new directions for future community design and contribute to the development of a socially integrated society.