RTE 특성이 SCM성과에 미치는 영향

장활식 ( Hwal Sik Chang ),전종현 ( Jong Hyun Jun ),박광오 ( Kwang Oh Park ) 한국정보시스템학회 2011 情報시스템硏究 Vol.20 No.3

To date, SCM research has mainly focused on the effects of controlled variables on SCM success and emphasized adoption strategies and critical success factors. Consequently, the effects of more uncontrolled variables such as partnership between SCM partners have been largely ignored. The purpose of this study, therefore, is to examine the effects of both controlled variables and uncontrolled variables on SCM performance through affecting RTE characteristics. The six factors examined in this study include Quality of information, partnership quality, Forecasting, Agility, Visibility, and SCM performance. In this study, SCM Performance was divided into three categories: Quality Performance, Cost Performance, Delivery Performance. All factors were examined from the perspective of part suppliers. The results of this study can be summarized as follows. First, SCM information quality positively affected SCM partnership quality, Forecasting, Agility, Visibility. Second, SCM partnership quality positively affected Forecasting, Agility. But, SCM partnership quality showed no significant effect on Visibility. Third, Forecasting had a significant impact on SCM performance. According to the detailed result of measuring SCM performance with Quality Performance, Cost Performance, Delivery Performance, although Forecasting affects Cost Performance, Delivery Performance directly, it does not affect Quality Performance directly. Fourth, Agility also had a significant impact on SCM performance. According to the detailed result of measuring SCM performance, Agility has significant impact on Quality Performance, Cost Performance, Delivery Performance. Fifth, Visibility, as expected, had a significant impact on SCM performance. According to the detailed result of measuring SCM performance, Visibility has significant impact on Quality Performance, Cost Performance, Delivery Performance.

중소기업의 공급사슬망 통합수준이 SCM 성과 및 경영성과에 미치는 영향에 관한 연구

성호경(Ho-Kyung Sung),이민호(Minho Lee),부제만(Jeman Boo) 한국산업경영시스템학회 2020 한국산업경영시스템학회지 Vol.43 No.3

The purpose of this study is to examine the relationship between internal corporate, supplier, and customer integrations for domestic SMEs on non-financial and financial performance through SCM performance such as flexibility and reduction of uncertainties. To this end, data was collected on 286 SMEs in Korea, and the structural relationships between SCM integration level, SCM performances, and management performance were analyzed. As a result of the analysis, first, it was found that the SCM integration level had a significant positive effect on the flexibility and reduction of uncertainties, which are SCM performances. Second, the flexibility and reduction of uncertainties showed significantly positive effects on the non-financial performance of the companies, but did not directly affect the financial performance positively. Third, the non-financial performance was found to have a positive effect on the financial performance. In addition, the SCM integration level did not have a direct effect on the financial and non-financial performance, but it was found that it affected management performance by mediating the flexibility and reduction of uncertainties, which are SCM performances. That is, although the SCM integration level did not directly affect financial and non-financial performance, it was confirmed that it affects management performance by mediating SCM performances, flexibility and uncertainty reduction. In other words, it was confirmed that the SCM integration level directly or indirectly affects SCM performances and overall management performance. These results imply the necessity to focus on competency in the supply chain management area according to the SCM performance expected by SMEs, and the step by step approaches to the expected effects. In a situation where prior SCM related studies have not been able to present SCM performances and management performance of SMEs that are relatively lacking in their capital and SCM construction capabilities, the findings of this study could suggest the importance of SCM integration from the perspective of SMEs. In addition, from the viewpoint of SMEs, this study suggested that a sequential approach for performance measurement is required (SCM performance → management performance) in relation to the performance factors to be established through SCM.

SCM 활동이 역량과 협력 그리고 경영성과에 미치는 영향

최수호 아시아.유럽미래학회 2023 유라시아연구 Vol.20 No.1

SCM is intended to reduce uncertainty in the business environment related to the supply chain. SCM is necessary to efficiently manage and reduce costs incurred in the supply chain, such as logistics costs. SCM is meaningful in supplying products and services that can satisfy the needs of end consumers at a minimum cost. SCM refers to all the processes of organizing the connections formed to provide the desired product or service to achieve maximum performance with resources. Supply Chain refers to the process of connecting supply activities such as consumers-retailers-wholesalers-manufacturers-parts and raw material suppliers. Supply Chain Management is to reduce uncertainty in the business environment related to the supply chain. In addition, SCM is necessary to efficiently manage and reduce costs incurred in the supply chain, such as logistics costs. The business functions of SCM are as follows. First, it is a function that determines the transportation process as a supply chain function that determines the service and cost structure. Second, in SCM, planning is an important function, and it is determined in logistics transportation and warehouse management personnel allocation planning tasks. Third, the goal of SCM is to efficiently achieve quality, cost, delivery, and safety, which belong to the execution task. Fourth, SCM can continuously improve while setting and evaluating key performance indicators. This research purpose is to inspect the force of SCM activities on competence, cooperation and business performance. To this end, a survey was conducted targeting employees of domestic companies where SCM activities are taking place. In this study, SCM Activities, Competency, Cooperation, and Business Performance were selected as four variables by referring to previous studies. Based on this, four research hypotheses were composed as “SCM Activities ⇒ Competency, Activities ⇒ Cooperation, Competency ⇒ Business Performance, Cooperation ⇒ Business Performance”. The survey was conducted on a Likert 5-point scale for each item, and reliability, importance, validity, and correlation analysis were verified. In this study, SPSS 23.0 was used for this analysis. A company's SCM activities are expected to ultimately lead to business performance. As a research result, it was detected that the independent variable SCM activities had a significant effect on the parameters competency and cooperation. Competency appeared significantly in the independent variable business performance. However, Cooperation was found to be insignificant to business performance. Competency and cooperation will improve in companies with active SCM activities. As a result of the empirical analysis, the following items should be considered in order to improve SCM activities. We share costs and profits with our business partners. We jointly manage our business partners and distribution networks. We share technical information and training with business partners. We utilize the knowledge and information we obtain from trading companies in a variety of ways. In order to improve management performance, which is the purpose of this study, the following two items should be considered. Profitability is improving due to trading companies. Sales are increasing due to trading companies. And SCM activities are ultimately expected to have a favorable impact on business performance.

상품 및 서비스 혁신 : 친환경활동이 공급체인성과와 환경성과에 미치는 영향에 대한 연구

김창봉 ( Chang Bong Kim ),고혁진 ( Hyuk Jin Ko ) 한국통상정보학회 2010 통상정보연구 Vol.12 No.4

This paper examined the supply chain management Integration factors and evironmental performance in Korean industry. As SCM got evolved, the importance of Socially and Environmentally Responsible Supply Chain among the Supply Chain members are increased. we should consider the following critical factors such as SCM Integration, environmental practice, SCM performance and environmental performance. The purpose of this study is to focus on linkage between conventional SCM factors with new environmental factors to clarify the critical factor for the SCM firms who may concerns about environmental performance. Based on the analysis of sixty-two cases, the following results were found. First, SCM Integration factors of supply chain management have a positively significant influence on SCM performance and environmental performance of supply chain management. Second, SCM performance have a positively significant influent on environmental performance. Third, environmental practice factors of supply chain management have a positively significant influence on SCM performance but not significant influence on environmental performance. This study suggests that with high level of Integration and environmental practice, firms may have good result on SCM performance and environmental performance. Especially, our empirical evidence shows that environmental practices without good SCM performance, may not have good result on environmental performance.

사회적 자본이 CSR 이행의지와 지속가능 SCM 성과에 미치는 영향

이돈희(DonHee Lee) 대한경영학회 2016 大韓經營學會誌 Vol.29 No.1

본 연구는 공급자 관점에서 관계적 자본과 CSR 이행의지가 지속가능 SCM 성과에 미치는 영향 정도를 분석하고자 연구모형을 제시하였다. 또한 파트너십의 정도에 따라 파트너십이 높은 집단과 낮은 집단으로 구분하여 조절효과를 분석하였다. 본 연구모형의 가설검증을 위해 국내 원청기업 및 1․2․3차 협력업체 구매/물류/자재담당 관리자를 중심으로 자료 수집을 하였으며, 304개 응답 자료를 본 연구 분석에 사용하였다. 분석결과 관계적 자본은 CSR 이행의지에 정(+)의 영향을 미치고, CSR의 경제적 · 윤리적 · 법률적 책임이행의지는 지속가능 SCM 성과에 정(+)의 영향을 미치는 것으로 나타났다. 그러나 CSR의 윤리적 책임이행의지는 지속가능 SCM 성과의 환경적 성과에 통계적으로 유의하지 않은 것으로 분석되었다. 조절효과 분석결과, 파트너십의 정도에 따라 CSR 이행의지와 지속가능 SCM 성과와의 관계에는 차이가 있는 것으로 분석되었다. 즉, 협력업체와의 정보공유, 협업 수준 등은 협력업체의 역량에 따라 다르게 적용될 수 있기 때문에 CSR 이행의지는 파트너십의 정도에 따라 지속가능 SCM 성과 향상에 차이가 있는 것으로 분석되었다. 본 연구결과를 종합적으로 살펴볼 때, 기업이 경쟁력을 확보하기 위해서는 사회적 구조 내에서 기업간 협력을 통해 경제생태계를 보호하고 같이 공존할 때 기업의 경쟁력을 확보할 수 있다. 또한 경제생태계 구성원들의 이해관계를 존중하고 기업은 사회구성원들에게 신뢰를 구축해야 만 생존할 수 있다. 본 연구는 다음과 같은 학문적 시사점을 제공한다. 사회적 자본 구축은 CSR 이행을 위한 전제조건으로 외형적인 사회적 책임 이행보다는 이행을 증진 실천할 수 있는 생태계를 구축해야 된다. 지속가능 SCM을 통하여 기업은 협력업체 간 신뢰구축 및 상호협력, 가치 창출, 윤리적 경영 등 CSR 이행을 위한 실질적이고 실천 가능한 전략적 방안을 강구해야 된다. 또한 지속가능 SCM 내에서의 기업 간 실천적 전략방안을 기업의 특성에 맞게 도출하여 협력기업 간 상생할 수 있기를 기대한다. Many factors (economic, ethical and legal) impact a firm’s commitment willingness to undertake Corporate Social Responsibility (CSR). CSR in the field of supply chain management (SCM) are commonplace, but their measured success does not frequently appear in the literature. The complexity of potential relationships in supply chain organizations has made researching connections between CSR and sustainable supply chains difficult. As the process of SCM flows through inter-firm cooperation, building partnerships within the supply chain is a critical factor for CSR and organizational performance. A firm’s CSR may drive to economic, environmental, and social achievements that improve the firm’s organizational performance by reducing total costs, improving quality, and enhancing corporate image with customer satisfaction. Further, understanding of social capital is necessary to create strategic plans for sustainable SCM. As social capital can promote positive CSR willingness through partners, the improvement of sustainable SCM performance with regard to CSR importance should differ based on the type of partnerships established. The purpose of this study is to examine the relevance of interrelationships among social capital, CSR commitment, and sustainable SCM. The research model is proposed that describes the influence of social capital accumulation in SCM on sustainable SCM performance through CSR commitment and partnership. This paper assumed that social capital accumulation affects CSR commitment and sustainable SCM performance. In addition, CSR commitment would differently affect sustainable SCM performance in accordance with the various types of partnerships. The hypotheses were tested using structural equation modeling with data collected from 304 companies. The results of the study support that the relational dimension of social capital is positively associated with CSR commitment. Also, economic, ethical, and legal responsibility commitment of CSR are positively associated with constructs of sustainable SCM performance. However, ethical responsibility commitment of CSR is not related to environmental performance of sustainable SCM. Results show the moderating effect of partnership influence the relationships between CSR commitment and sustainable SCM performance. The results of the study suggested that the relational dimension of social capital is a prerequisite for CSR commitment, which is the foundation for sustainable SCM performance. Also, the degree of information sharing and collaboration with vendors may vary according to vendor competencies. Thus, improvement in sustainable performance of SCM with regard to CSR commitment may differ according to the degree of partnerships with other organizations. The contribution of this study to social capital accumulation as a prerequisite to CSR commitment for sustainable SCM performance was discussed. As social capital accumulation provides cultural and economic grounds for sustainability, cooperation becomes imperative for nurturing a sustainable business. As importance of partnerships to CSR commitment and sustainable performance of SCM, building long-term trust, share information, and determine the scope or type of cooperation with vendors. Therefore, through sustainable SCM firms can devise substantial and practical strategic plans for CSR commitment such as building trust among vendors, cooperation or collaboration, value creation, and ethics management.

SCM 성과 결정요인에 관한 통합적 연구: 공급업체 관점으로

박광오,장활식 한국경영정보학회 2011 Asia Pacific Journal of Information Systems Vol.21 No.1

In an attempt to cope with widespread, dynamic, and accelerating changes in both internal and external business environments, companies often utilize information technologies such as SCM(Supply Chain Management). To date, SCM research has mainly focused on the effects of dynamic factors on SCM success and emphasized adoption strategies and critical success factors. Consequently, the effects of more static factors such as interdependency between SCM partners have been largely ignored. The purpose of this study, therefore, is to examine the effects of both dynamic and static factors on SCM performance by controlling for information quality and partnership quality. The five factors examined in this study include innovativeness, mutual dependency, quality of information, partnership quality, and SCM performance. All factors were examined from the perspective of part suppliers, except the mutual dependency which was examined from two aspects: supplier's dependency on customer and customer's dependency on supplier. Data was collected through five hundred survey questionnaires distributed to the part supplier companies that have implemented SCM systems for at least one year. As a result, a total of 170 valid responses were obtained. A structural equation research model was fitted using SAS 9.1.3 and SMART-PLS 2.0. The results of this study can be summarized as follows. First, innovativeness positively affected SCM information quality, SCM partnership quality, and ultimately SCM performance. The path coefficient between innovativeness and information quality was 0.387, with a t-value of 3.528. Innovativeness also had a positively direct effect on partnership quality. The path coefficient was 0.351 with a t-value of 3.366. The total effect of innovativeness on partnership quality was significant, although its indirect effect on partnership quality by altering information quality was negligible. The total indirect effect of innovativeness on SCM performance by affecting information quality and partnership quality was significant with a p-value of 0.014. Innovativeness played an important role in determining SCM performance. Second, mutual dependency showed no significant effect on SCM information quality. This result contradicts the earlier assertion that the more dependent two companies are, the more accurate and timely the information they exchange ought to be. This study showed that this may not be the case; a partner may provide information of poor quality even when it is strongly dependent on the other. Mutual dependency showed significant effect on partnership quality. However, when the mutual dependency perceived by suppliers was divided into two parts, one being a supplier's dependency on its customer company and the other being a customer's dependency on the supplier, the latter showed a significant impact on the perceived SCM partnership quality. This result indicates that a customer company can hardly improve the partnership quality perceived by suppliers by making them more dependent. It improves only when the suppliers perceive that their partners, typically having more bargaining power, are more dependent on them. The overall effect of mutual dependency of any kind on SCM performance, however, was not significant. Although mutual dependency has been mentioned as an important static factor influencing almost every aspect of cooperation on a supply chain, its influences may not be as significant as it was initially perceived to be. Third, the correlation between information quality and partnership quality was 0.448 with a p-value of less than 0.001. Information quality had a path coefficient of 0.256 to partnership quality with a t-value of 2.940. The quality of information exchanged between partners may have an impact on their partnership quality. Fourth, information quality also had a significant impact on SCM performance with a path coefficient of 0.325 with a t-value of 3.611. In this study, SCM performance was divid...

SCM 실행과 SCM 성과의 관계 : 최고경영자지원과 제품별 공급사슬적합성의 조절효과

윤선희,김상오 한국경영교육학회 2008 경영교육연구 Vol.49 No.-

Through an extensive literature review, the study identifies seven dimensions of SCM practice(partnership, customer relation, usage of IT tools, information quality, information sharing, lean system and postponement), and five measurements of SCM performance(supply chain flexibility, supply chain integration, customer responsiveness, supplier performance, and partner relationship). Five hypotheses were formulated for the relationship between SCM practice and SCM performance. The important relationships to be tested include; (1)the direct impact of SCM practice on the performance of SCM, (2)A moderating effect of matching supply chains with along products on the relationship between SCM practice and SCM performance (3) A moderating effect of top management support on the relationship between SCM practice and SCM performance (4)the direct impact of usage of IT tools on the SCM practice, (5)the direct impact of partnership on the SCM practice. The research findings support the notion that higher levels of SCM practice will lead to improve SCM performance. Moreover, the findings reveal that high level usage of IT tools and good partnership will facilitate SCM practice. Matching supply chains with products and top management support plays a significant moderating variable role. So, five hypotheses were accepted. 본 연구는 SCM에 대한 많은 관심 중에서 현재 연구자나 실무자들 모두가 관심을 가지고 있는 공급사슬통합과 관리에 영향을 주는 요인에 대하여 살펴보고자 하였다. 따라서 광범위한 문헌연구를 통해 SCM 전체를 잘 반영하고 판단할 수 있는 SCM실행에 대한 7가지 변수(파트너관계, 최종고객관계, SCM 관련 정보기술, 정보공유, 정보품질, 린시스템, 연기 등)와 SCM성과 관련 변수 5가지(SC유연성, SC통합, 고객대응력, 공급자 성과, 파트너십 품질 등)를 선정하였다. 선정된 변수들을 중심으로 상호 관련성을 살펴보기 위해 5가지 가설을 설정하여 실증 분석하였다. 즉, SCM실행과 SCM성과와의 관련성 분석, 제품과 공급사슬방향의 적절성과 최고 경영자 지원의 조절변수 역할분석, 기술적 기반과 조직적 기반의 선행변수 분석 등이다. 그 결과 SCM실행이 높은 기업일수록 SCM성과가 높은 것으로 나타났으며, 2가지 조절변수역시 조절역할이 있는 것으로 검정되었다. 그리고 선행변수도 모두 의미 있는 것으로 검정되어 5가지 가설이 모두 지지되었다.

SCM 도입기업의 변화수용능력이 물류성과에 미치는 영향

정홍진 한국회계정책학회 2011 회계와 정책연구 Vol.16 No.2

The purpose of the following research is to determine whether SCM (Supply Chain Management) exerts any influence on the performance of logistics, and to render a business model that explains the impact of adaptability to change on performance of logistics. This research is to clarify correlation among various factors, and craft a model to contribute to capability and efficiency in logistics. It further aims to provide basic applicable data for firms that have already adopted or are planning to adopt SCM in their business operation. Descriptive statistics show that the performance of logistics improve upon adopting SCM. This study on the possible influence of adaptability to change on performance of logistics shows that adaptability to change, influences performance of logistics. To conclude, adapting SCM results in improving the performance of logistics; and adaptability to change, influences logistics performance. The research provides a business model that offers logistics performance and efficiency for firms that have already adopted or are planning to adopt SCM in their business operation. 본 연구의 목적은 공급사슬관리(Supply Chain Management: SCM)를 도입한 기업의 변화수용능력이 물류성과에 미치는 영향을 분석하는 것이다. 본 연구는 SCM을 도입한 기업의 변화수용능력에 따라 물류성과가 차이가 있는지를 분석하여 앞으로 SCM을 도입하기 위하여 준비하고 있는 기업이나 현재 SCM을 운영하고 있는 기업에 기초자료로 활용 될 수 있도록 가설을 세우고 분석하였다. 본 연구의 분석결과를 요약하면 다음과 같다. 첫째, 전체 응답기업(63개사) 중 46개사(73%)가 2000년에서 2005년 사이에 도입한 것을 볼 수 있다. 이는 IMF 구제금융 등 급격한 변화를 경험하고 이에 적응하기 위하여 SCM 도입을 추진한 것으로 보인다. 둘째, 응답 기업은 SCM을 도입한 이후 물류성과가 향상되었는지를 기술통계량을 통해 살펴본 결과 물류성과가 다소 향상된 것으로 나타났다. 그러므로 연구결과를 토대로 SCM을 도입하게 되면 물류성과가 향상될 것이라고 판단할 수 있다. 셋째, SCM을 도입한 기업의 변화수용능력이 높을수록 물류성과가 높게 나타난다는 것을 확인할 수 있었다. 결론적으로 SCM을 도입한 이후 물류성과가 향상되었으며, 변화수용능력이 높을수록 물류성과가 향상된다는 것을 확인할 수 있었다. 따라서 본 연구는 앞으로 SCM을 도입하기 위하여 준비하고 있는 기업이나 현재 SCM을 운영하고 있는 기업이 물류성과를 향상시키기 위해서는 변화수용능력을 높여야 할 것이다.

SCM통합과 기업성과의 인과관계 분석

황채영 ( Chea Young Hwang ),서창교 ( Chang Kyo Suh ) 한국정보시스템학회 2015 情報시스템硏究 Vol.24 No.1

Supply chain management (SCM) aims to provide the coordination and execution of planning and decision-making in multi organization-wide production and distribution. The advancement of information technology and the globalization of market promote SCM integration. Information sharing has become a major driver of competitive advantage in SCM. In this research, we aim to analyze the influence of SCM integration on firm performance and the role of information sharing between SCM integration and firm performance. Of the 750 questionnaires posted, a total of 218 questionnaires were collected after one follow-up. A total of 199 questionnaires were analyzed after 19 questionnaires were eliminated due to largely missing values. We used structural equation modeling technique to validate the causal relationship between SCM integration, information sharing, and firm performance. The results suggest that improved SCM integration both within the focal company (intra-organization) and across companies (inter-organization) enhances firm performance positively. Information sharing acts as a mediator between the SCM integration and the firm performance. Intra-organization SCM integration is positively related to inter-organization SCM integration, namely, SCM integration with suppliers and customers. The results suggest that internal integration of SCM significantly influences external integration with customers and suppliers. The result also shows that supply chain integration has a positive influence on firm performance and information sharing positively impacts firm performance as well.

Green SCM의 도입 선행요인과 기업성과에 관한 연구

이규환(Gyuhwan Lee),한영춘(Youngchoon Han),심수진(Sujin Shim) 한국산업경영학회 2014 경영연구 Vol.29 No.3

우리나라의 Green SCM에 관한 연구는 개념 및 사례연구 등 이론적 접근에 관한 연구에서 체계적인 관리방안을 제시하기 위한 실증연구들로 점차적인 증가세를 보이고 있다. 그러나 Green SCM에 대한 포괄적인 개념을 다루고 있는 실증연구는 부족한 것이 현실이며, Green SCM 실행에 대한 영향요인들을 파악하고 이러한 요인과 기업 성과의 관계를 분석하는 연구의 필요성이 제기된다. 따라서 본 연구의 목적은 Green SCM의 도입에 따른 영향요인과 Green SCM 활동과의 인과관계를 규명하고 Green SCM 성과요인에 영향을 미치는 요인의 정도를 분석하였다. Green SCM을 성공적으로 도입하여 확산시킬 수 있는 요인을 환경적 요인과 조직적 요인으로 구분하고, Green SCM의 활동 중에서 현재 기업들이 비용보다는 투자로 인식하여 적용되어지고 있는 녹색구매와 역물류관리 활동이 기업의 환경적 성과ㆍ경제적 성과ㆍ운영적 성과에 어떠한 영향을 미치는지를 분석하였다. 연구결과 환경적 요인 중 산업 내 경쟁강도와 정부 지원이 녹색구매 및 역물류관리 활동에 유의한 영향을 미치는 것으로 나타났으며, 조직적 요인 중 최고경영자 의지 및 거래업체와의 협업에서 일부 유의한 결과를 나타내었다. 또한 녹색구매와 역물류관리 활동은 기업의 성과에 긍정적인 영향을 미치는 것으로 나타났다. 지속적인 성장을 통한 기업의 경쟁력 강화를 위해서는 끊임없는 Green SCM 활동이 기업에 경쟁우위를 제공할 수 있을 것이다. Although there are some studies on environmental logistics from different perspectives, there aren't many empirical studies on Green SCM with comprehensive concept. The number of empirical studies in Korea on Green SCM to present systematic managerial measures in theoretical approaches such as concepts and case studies is gradually increasing. In this sense, the purpose of this study is to establish the cause-and-effect relationship between influential factors from introducing Green SCM and the Green SCM activities, analyzing the factors that affect the performance factors of Green SCM. By dividing the factors that can introduce and expand Green SCM successfully into environmental factors and organizational factors, the study analyzed how among Green SCM activities green purchase and reverse logistics, which are considered as investment rather than cost by contemporary companies, affect the environmental, financial, operational performance of the companies. As more people become interested in Green SCM, it is important to establish the effect of these factors on corporate performance and to measure the degree of it. Green purchase and reverse logistics activities can positively affect corporate performance and can offer continuous competitive advantage. Thus this study empirically analyzed the role of green purchase and reverse logistics, which mediate between various components of logistics innovation and corporate performance.