Design and Implementation of University Internal Study Quality Management System

( Egle Katiliute ),( Asta Daunoriene ) 한국품질경영학회 2015 한국품질경영학회 학술대회 Vol.2015 No.2

Purpose - European study quality improvement process is encouraged by the aspiration of European countries to implement the Lisbon Strategy based on Bologna Declaration (1999), the Copenhagen Declaration (2002), the Berlin communication (2003) and other documents which generally requires University to take responsibility for the studies and research quality. The purpose of this paper is to characterize a designing and implementation of a University internal study quality management system elements, exploring how these elements was constructed and used for a study quality improvement. Methodology/approach - The methodology is based on a case study carried out through the analysis of the designing and implementing University internal study quality management system. Findings - This paper is based on a general framework of theoretically well - grounded constructs that could provide researches and authorities of universities deeper understanding of the internal study quality management system improvement practic s and presents the results of the EU funded project “The improvement of internal quality assurance system at Kaunas University of Technology”. These results reveal how the university study quality management system integrates different requirements of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG), EFQM Excellence Model, process management practices, the SA 8000 standard for social responsibility and other quality management tools/ techniques. Research limitations/implications -The results of case study are substantiated by the analysis of one case however; these results could be useful for all Universities. Originality/value - Based on the case study results, this study proposes a general framework of theoretically well - grounded constructs that could provide researches and Universities authority□s deeper understanding of the internal study quality management system improvement practices.

Application of Korean Standard Quality Excellence Index for Strategic Quality Improvement Planning in Korea

( Sangwook Park ),( Nina Shin ),( Soongeun Lee ) 한국품질경영학회 2015 한국품질경영학회 학술대회 Vol.2015 No.2

Purpose: As an ongoing pursuit of quality excellence, Korea continues to perform annual product quality evaluation based on Korean Standard Quality Excellence Index (KSQEI) across multiple industries by representative customers and experts in each industry. As a result, KSQEI has been providing a reliable quality measurement to the customers while providing a guideline for quality improvement planning to the firms. This study analyzes the current level of product quality in Korea and investigates the impact of quality elements on consumer``s satisfaction. Methodology/Approach: The most recent KSQEI measurements are analyzed in order to assess the current level of product quality in Korea. Comparisons of weighting methodologies are performed based on AHP, entropy, and a compromised weighting approach. Multiple linear regression analyses are also conducted to identify the effectiveness of product and hedonic quality elements on consumer``s satisfaction. Findings: The quality improvement priority orders vary depending on the chosen perspective of objective or subjective methodological tool Additionally, the implicit inferences indicate that firms need to set up improvement strategies by considering consumer``s satisfactory group as well as firm``s unique differences. Research Limitation/implication: This study has been performed based on the scope of Korean quality index measurement, KSQEI, which is a representative national quality evaluation system. The index has been initially designed as a generic model to evaluate the product quality within domestic environment. Therefore, feedbacks of global consumers were not available for this study. Originality/Value of paper: This research is based on the most recent results of KSQEI through which national quality levels have been measured for 100 firms over 20 industrial groups. For each industry, 717 respondents (90% consumers and 10% experts) on the average have been surveyed in order to assess the product quality, hedonic quality, and consumer``s satisfaction. This study reveals the current level of product quality in Korea and delineates both the importance of weighing methodologies and the prioritization strategy using consumer``s satisfactory group when employing KSQEI for quality improvement.

품질경영시스템의 척도개발에 관한 탐색적 연구

이철우(Chulwoo Lee),윤상흠(Sanghum Yoon) 대한경영학회 2017 大韓經營學會誌 Vol.30 No.10

An Evaluative Study on the Quality of Papers on the Effects of the Smoking Prevention Programs in Korea

Park, Eunok Korean Society for Health Education and Promotion 2003 보건교육건강증진학회지 Vol.20 No.4

This investigation was performed to summarize a few prominent features of smoking prevention program studies and to evaluate the quality of smoking prevention program studies using the Quality of Study Rating Form (QSRF). 24 school-based smoking prevention programs were subjected to an evaluation of study quality using QSRF. Study quality was 57.29 points out of 100 points on average, so it cannot be said that study quality was good. Most of the studies described the subjects and the intervention contents and intervention time. 50% stated where the intervention occurred specifically, 50% of the studies either discussed a specific theory that justified the use of one or more intervention methods, or they cited literature said to support the chosen intervention method. Only one study assigned subjects randomly to experimental groups or control groups and 50.0% of the studies showed baseline equality. There was no study where subjects were blind to being in the treatment or control group or where subjects were selected randomly by random sampling procedure. 79.2% of the studies had non-treated control groups and 20.8% of the studies had comparison groups with other treatments in the form of either other delivery methods or other contents. Sample sizes were larger than 21 in the experimental group for all studies. 75% of the studies stated face validity of outcome measure or cited from previous literature. 58.3% of the studies tested reliability and 45.8% reported the reliability measure was a figure of .70 or greater. There was no study where those rating outcomes were rated blind, because researchers generally collected data by themselves. Outcome measures were taken only after the intervention was completed and tests of statistical significance were generally referred to statistical method and p value in all studies. All studies met the criteria that follow-up was greater than 75%. The implications for the future studies were discussed.

THE RELATIONSHIP BETWEEN LOW QUALITY PRODUCT AND CONSUMER CHOICE

Qianhui Shen,Yang Sun 글로벌지식마케팅경영학회 2018 Global Marketing Conference Vol.2018 No.07

The study is aimed to find out the influencing factors when consumers decide to choose products with low quality. The result indicates that major considered factors should be short life cycle, low quality, design, price and purchase intention, while price be considered as the one which has significant effect on consumers’ choices of accepting low quality, as well as product design. Most companies put the market share at the vital position, in traditional commercial thinking, high quality always means that products will be accepted by most customers; but now it is totally different. We take fast fashion industry and mobile phone industry as examples and choose fsQCA as the methodology to analyses the relationship between variable and result. Most of the customers are pursuing for high quality with low price (Dodds et al., 1991; Alfred, 2013; Shirai, 2015). But the companies are difficult to make the high quality products have low price. The companies can have the high quality advantage. However, quality is not the only factor to make the products with high price, design, corporate culture and brand can also be the factors (Homburg et al., 2015). How to make the consumers accept the low quality in short lifecycle product (e.g. fast fashion or high-tech industry), which means consumers may purchase new product to replace the old one before it has problems. In our study, we collect these data from customers via questionnaire. And use fsQCA to analyze the relationship between price, design and short lifecycle, all these influencing factors and customer purchase intention on low quality product. And we have some findings. Sometimes, low quality products can help companies achieve success by bringing income and satisfy consumers’ needs of goods and services in affordable price. From company’s aspect, low quality products are more affordable than those of high quality, so these products will win larger market share and promote fast fashion items to sell fast. While customers sometimes demand more products with good design, at the same time, they cannot bear the expensive items, low quality products can achieve balanced between demands and consuming ability. This means both companies and customers can get win-win situation.

한국과 일본의 법학 학술지에 관한 비교 연구 의 질 담보를 중심으로 -

신현철,쿄슌스케 부산대학교 법학연구소 2019 법학연구 Vol.60 No.2

This study presents a comparative analysis of systems and management of law journals in both Korea and Japan, based on a question whether or not the rating system on law journals in Korea contributes to the development of quality legal research. Chapter 1 presents a general standard of evaluating scholarly journals. Scholarly journals are evaluated in terms of the quality (academic level, research value, etc.) of their articles. Law journals are evaluated on the basis of similar criteria. Chapter 2 examines the rating system on whole scholarly journals and its management on law journals and indicates problems of the system and management. While Korean policy on the management of scholarly journals has been successful in increasing the number of law journals, it has failed to contribute to the improvement of their quality. It has been indicated that the policy has difficult to assure the quality of law journal articles. Chapter 3 shows the present situation of Japanese law journals and inquires into their quality control of articles. Japan has neither rating system nor systematic evaluations of law journal quality like Korea. Even peer review of articles is only partially conducted in Japan. How do Japanese law journals assure quality of articles? This study makes comprehensive list of Japanese law journals and categorizes them as commercial journals, journals of academic association, bulletins of universities, etc. Then, this study inquires their way to control quality of articles, based on the result of the comprehensive listing of law journals and an exploratory survey of law researchers. Japanese law journals enforce article quality control through selection of authors by editors of publishing companies and editorial boards comprised of well-established law researchers, a partial peer review system, community activities in academic societies, and the overall academic job appointment process. The quality of Japanese articles, controlled through these means, operates as the most important indicator in evaluating law researchers. Thus, Japanese law journals attempt improving levels of the quality of their articles not through the rating system on journals which Korea adopts but through other means such as community activities in academic societies, while effect of Korean policy to assure the quality of articles through increasing the number of articles published in scholarly journals including law journals has been decreasing to the limit. This means it is time to change direction of the Korean rating system on law journals. The authors argue that Korea needs a reform of systems and management regarding law journals to improve the quality of articles in taking the character of the law research into consideration, even though the authors are not able to evaluate the present quality of Korean law journal articles. The means to reform the authors argue is presented in Chapter 4. If the present rating system is maintained, the authors suggest a system which evaluate only formal requirements of law journals and leave evaluation on quality or academic value to autonomy of the academic marketplace. The authors argue, however, that it is better to phase out the existing system regarding evaluation on law journals and leave it to autonomy of the academic marketplace in order to develop Korean law journals into ones competitive with Japanese peers at least.

한ㆍ중ㆍ일 3개국의 B2C 전자상거래 서비스품질의 비교와 시사점

주혜영(Hye-young Joo),최석범(Seok-beom Choi) 한국국제상학회 2013 國際商學 Vol.28 No.3

By reviewing the related theory, hypotheses are proposed regarding B2C e-commerce service quality. This analysis especially focuses on the difference in B2C service quality among 3 countries. 918 questionnaires were collected from 1,200 ones given out for this study and 797 ones are valid. This paper derived statistics by means of AMOS version 19.0 statistical software. The results are as follows: First, B2C e-commerce service quality in Korea is higher than that of China. Especially, this difference shows up in tangible quality, trust quality, and assurance quality. Second, compared with Japanese B2C e-commerce service quality, Korea's empathy quality is higher than that of Japan. However, in assurance quality, Korea is lower than Japan. This comparative study of three countries draws meaningful results as compared with prior research, which focused mostly on single country. The purpose of this study is to contribute to the advance of the service quality of B2C e-Commerce by comparing the B2C e-commerce service quality among Korea, China, and Japan.

항암화학요법을 받는 위암 환자의 말초신경병증, 수면장애 및 삶의 질의 변화: 전향적 종단 연구

오복자(Oh, Pok Ja),이진(Lee, Jin),김정혜(Kim, Jeong Hye) 대한종양간호학회 2020 Asian Oncology Nursing Vol.20 No.2

Purpose: The purpose of this study was to identify the changes of chemotherapy induced peripheral neuropathy (CIPN), sleep quality, and quality of life and their interrelationships following chemotherapy. Methods: A sample of 52 patients who had been diagnosed with stomach cancer receiving oxaliplatin containing chemotherapy were included in a prospective longitudinal study. The assessment tools were Chemotherapy-induced Peripheral Neuropathy 20, Pittsburgh Sleep Quality Index, and EORTC Quality of Life-Cancer. The data were collected at three time points: pre-chemotherapy, post-chemotherapy, and three months after the completion of chemotherapy, using questionnaires given between June 2017 and March 2019. Data were analyzed using descriptive statistics, repeated measures analysis of variance, and multiple regression analysis. Results: Post-chemotherapy, 19.2% of patients complained of CIPN and 21.2% exhibited CIPN at three-month follow-up. Repeated measures ANOVA showed a significant increase in CIPN after chemotherapy and it remained high at three-month follow-up (F = 39.90, p< .001). Functional quality of life (F = 8.23, p< .001) and symptom quality of life (F = 7.88, p= .001) also showed significant decreases after chemotherapy, and symptom quality of life remained low at three-month follow-up. However, for sleep quality, no significant main effect of time point was shown. CIPN and sleep quality were a factor influencing quality of life with an explanatory power of 48.3% at post-chemotherapy and 65.3% at three-month follow up. Conclusion: These results suggest that chemotherapy is highly associated with CIPN and symptoms affecting quality of life in cancer patients. Nursing intervention is needed to monitor and relieve these symptoms of patients during the cancer care trajectory.

OECD 국가비교를 통해 본 노인 연령통합의 좌표와 유용성

최혜지 ( Hye Ji Choi ),전혜상 ( Hae Sang Jeon ),정순둘 ( Soon Dool Chung ) 한국사회복지정책학회 2015 사회복지정책 Vol.42 No.2

본 연구는 후기 현대사회의 비정형성 확대를 배경으로 연령분절 담론의 대안으로 등장한 연령통합 패러다임이 사회구성원의 삶의 질을 준거로 사회정책적 지향으로서 유용한가를 검증하려는 목적으로 이루어졌다. 이를 위해 OECD 33개 국가를 대상으로 첫째, 각국의 연령통합 수준을 객관적, 주관적 차원에서 분석하고 둘째, 노인의 삶의 질, 사회구성원의 삶의 질, 연령통합을 좌표화하여 삶의 질과 연령통합에 준거한 각국의 위치를 고찰하고 셋째, 연령통합이 노인의 삶의 질과 사회구성원의 삶의 질을 유의미하게 결정하는지 분석했다. 분석결과 우리나라는 객관적 연령통합은 비교적 높고 주관적 연령통합은 비교국 보다 유의미하게 낮은 유형에 속했다. 또한 노인의 삶의 질과 사회구성원의 삶의 질 모두 비교국 보다 유의미하게 낮은 유일한 국가로 나타났다. 객관적 연령통합은 사회구성원의 삶의 질만을 유의미하게 결정하는 반면 주관적 연령통합은 노인의 삶의 질과 사회구성원의 삶의 질 모두를 유의미하게 결정하는 것으로 분석되었다. This study aimed to analyze the usefulness of age integration as a policy orientation through a frame of life satisfaction. For the research purpose, this study employed the data from 33 OECD countries. This study categorized the subject countries in to four types by the level of age integration, elder``s quality of life, and total society``s quality of life. Also, this study analyzed the impacts of level of age integration on elder``s quality of life as well as total society``s quality. The results revealed that Korea was the only country with significantly lower level of age integration in objective dimension, elder``s quality of life, and total society``s quality than comparatives. Results of regression analyses showed that the level of age integration measured in an objective way significantly determined elder``s quality of life but not total society``s quality. Unlike age integration measured in an objective way, the level of age integration measured in an subjective way impacted both on elder``s quality of life and total society``s quality. Implication from this study was discussed.

Observation of changes in quality of life for 5 years after thyroid surgery: an observational cross-sectional study in Korean population

Woochul Kim,Ja Kyung Lee,Hyeong Won Yu,Su-jin Kim,Young Jun Chai,June Young Choi*,Kyu Eun Lee* 대한외과학회 2023 Annals of Surgical Treatment and Research(ASRT) Vol.105 No.5

Purpose: As thyroid cancer patients are experiencing longer disease-free survival periods, evaluating their quality of life after surgery has become crucial. However, studies on this topic have primarily focused on Western populations, leaving a gap in understanding the Korean patient population’s experiences and needs. This study aims to address this gap and provide insights into the quality of life of thyroid cancer patients in Korea. Methods: This cross-sectional study evaluated the quality of life of Korean thyroid cancer patients who underwent thyroid lobectomy or total thyroidectomy. Patients were surveyed using the European Organization for Research and Treatment of Cancer Quality of Life Questionnaire (EORTC-QLQ-C30, ver. 3.0) during outpatient clinic visits from January to September 2015. The results were analyzed by comparing them to scores of the general population and based on the time elapsed since surgery. This approach allowed for a comprehensive evaluation of the quality-of-life outcomes in this patient population. Results: The study found that thyroidectomy had a notable impact on patients’ role and cognitive functions. Patients also experienced worsened symptoms such as fatigue, dyspnea, and constipation, which improved over time and returned to normal levels. However, there were no significant changes in other functions and symptoms after surgery. Conclusion: The study’s findings showed that thyroidectomy had a relatively minor impact on the functional and symptomatic well-being of patients. Therefore, the results suggest that thyroid surgery may be a safe and effective treatment option for thyroid cancer patients seeking to maintain a good quality of life.