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김동미(Dong-Mi Kim),윤천성(Chun-Sung Youn) 한국뷰티산업학회 2019 뷰티산업연구 Vol.13 No.2
본 연구는 소비자들의 고객 만족을 위한 전문가집단의 일반펌과 열펌의 비교 인식을 조사함으로서 미용사들의 기술교육과 마케팅 방향을 제시하고 고객만족을 위한 실무교육에 기초자료를 확립하는데 그 목적이 있다. 본 연구의 조사 대상은 전국의 미용 전문가 집단인 미용 기능장 들을 대상으로 실시하였으며, 그 결과 열펌과 일반펌의 차이점 인식에 관한 조사에서는 전체 87.4%가 일반펌 열펌의 차이점에 대해 알고있고, 일반펌보다 열펌의 시술주기에 대한 인식정도는 전체 94.6%가 일반펌보다 열펌의 시술주기가 길다고 생각하는 것으로 나타났다. 일반펌보다 열펌의 모발데미지가 높다는 인식부분에서는 전체 36.0%가 그렇다고 대답해 일반펌과 열펌의 데미지는 차이가 크지 않다고 판단된다. 일반펌과 열펌 중 고객만족도가 높은 펌은 열펌 94.6%로 가장 선호하는 펌 또한 열펌 으로 조사되었다. 이상의 결과로 유추해 볼 때 고객의 만족도가 높은 시술인 열펌을 전문가집단이 그 차이점을 인식하는 것으로 조사됐으며, 이 같은 결과는 선행 연구된 소비자들의 만족도와 선호하는 펌이 일치하는 결과이다. 이는 현장과 교육의 일선에 있는 전문가집단의 의견을 조합하여 현장에서 미용사들에게 필요한 교육과 고객의 니즈에 맞는 마케팅 방향의 자료로 활용할 수 있는 의미 있는 제안이라 사료 된다. The purpose of this study is to present the technical and marketing directions of hairdressers and to establish basic data in the practical training for customer satisfaction by investigating the comparative perception between cold permanent and heat perm of the expert group for customer satisfaction. The study was conducted on beauty function centers, a group of beauty experts nationwide, and the survey on the perception of differences between cold permanent and heat perm showed that 87.4 % of the respondents knew about the differences between cold permanent and heat perm, and that 94.6 % believe that heat perm have customer satisfaction than regular ones. In terms of the perception that the hair damage of a heat perm is higher than that of cold perm, 36.0 % of the total respondents said yes, indicating that the damage of a heat perm is not much different from that much different. Among regular and heat perm, 94.6 % of heat perm were found to be the most preferred ones. The above results indicate that a group of experts are aware of the differences in heat perm, which are highly satisfactory to customers, and that these results are consistent with the consumer satisfaction levels studied from the preceding. It is thought to be a meaningful proposal to combine the opinions of professional groups in the field and in the educational front and use them as training materials for hairdressers and marketing directions to suit their customers needs.
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열펌 시술시 수분함량에 따른 웨이브 형성과 모발의 형태학적 변화
이순희 ( Soon-hee Lee ),이선경 ( Sun-kyoung Lee ) 한국미용예술경영학회 2007 미용예술경영연구 Vol.1 No.3
The objective of this study is to provide cosmetologists with the basic materials for them to satisfy their customers when performing heat permanent wave and use efficiently in real cosmetic service industry. For experiment, it evaluated moisture content of hair each differently by 0g, 1g, 2g, 3g and 4g when carrying out the heat permanent wave on healthy hair, damaged hair and then took the pictures of results by digital camera in order to compare and observe each wave types. It observed the sections of the fine structure of healthy hair and damaged hair respectively with transmission electronic microscope, based on the most superior experiment group in the formation of wave. In the result of comparison of wave type, it showed that the healthy hair with moisture content of 2g and damaged hair with moisture content of 3g made the most equal and elastic curls. Seeing the general wave type, waves of healthy hair was bigger than the ones of damaged hair but a little inferior than the damaged hair in curl formation. In other words, damaged hair resulted faster formation of wave and narrow style as damaged hair is easier than healthy hair in the change of type. It compared and observed healthy hair control group and experiment group of healthy hair with moisture content of 2g so as to investigate the change of hair type and got the result that the heat damaged hair cuticle more than hair cortex and it signally damaged hair cortex as well as hair cuticle in the experiment of damaged hair control group with chemical permanent wave experience and damaged hair group with moisture content of 3g. Chemical treatment generally damaged hair. Under consideration of this aspect, the ultimate goal of this thesis is to minimize the damage of hair caused by chemical treatment and get the satisfaction on the hair style. Therefore, this study gives suggestions that beauticians in hair shops should perform permanent with recognition of proper moisture content to each hair condition to reduce the damage on hair by overheat in dried hair status.
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열 펌 시술 시 렌틸콩 추출물의 적용량과 적용시점에 따른 모발보호효과
박병규(Byeong Gyu Park),전홍신(Hong Shin Jeon),고경숙(Kyoung sook Ko) 한국인체미용예술학회 2017 한국인체미용예술학회지 Vol.18 No.3
This study attempted to investigate the hair-protection effects of Lens culinaris extract by the time and amount of its application during a heat perm through its great antioxidant activities. For this, testees were divided into two groups: P group (5%, 10% and 15% Lens culinaris extract added to the reducing agent) and J group (5%, 10% and 15% Lens culinaris extract added to the oxidant). Then, the following was analyzed with the hair: tensile strength, thickness, cuticle, components and ingredients. The results found the following: In terms of tensile strength, the P1 group was the highest with 153.19 ± 23.00, followed by the J1 group (124.80 ± 21.71). In hair thickness, the P2 group was 0.038 ± 0.009 mm while the J1 group showed results (0.040 ± 0.003mm) closest to healthy hair. In cuticle conditions, P1 showed 432.660 nm ± 12.283 while J1 was 427.880 ± 12.051 nm. In J1, some slight cuticle degradation and exfoliation were observed. Compared to the control group, however, J1 showed a relatively consistent cuticle and stable pattern. According to analysis of components, J1 was the highest with 9.17 Wt% while P1 was 9.13 Wt% in sulfur contents, which means that Lens culinaris extract makes up for sulfur. The said results prove that an addition of Lens culinaris extract during digital perms would reduce hair damage. In particular, the addition of 5% Lens culinaris extract to the oxidant appears to be more effective in hair protection.
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