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안재흥(Ahn, Jae Hung) 역사학회 2020 역사학보 Vol.0 No.246
The study of the transition to modernities calls for analyzing the processes in which modernities were embedded in the sphere of traditions, eventually bringing about dynamic interactions between them. Therefore, we should focus primarily on the sphere of meaning, i.e., tradition, which is in need of an interpretive approach. Although the transition to modernities is a process of enlarging the universal sphere, it takes place uniquely across the countries. A comparative method of histories is a method seeking to combine an interpretive approach to varieties of uniqueness and a comparative approach to universalities. First, we explain why a study of the transition to modernity should begin with an interpretive approach. Second, we need to conduct a comparative research on the unique paths. Third, we discuss ‘embeddedness’ as a concept to capture the dynamic interactions between modernities and traditions. Fourth, we suggest ‘qualitative comparative analysis’(QCA) as a method of identifying necessary conditions. Finally. from our perspective of historical comparison, we deal with two major theories of modernization in Korea: theory of endogenous development and theory of colonial modernization. To sum up, we suggest that a comparative method of histories should be a method of keeping historical-interpretive approach and QCA in balance.
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Suh Munshik(서문식),Oh Changho(오창호) 한국산업경영학회 2006 한국산업경영학회 발표논문집 Vol.1 No.-
This study delves deeper into the possibilities of service personnel"s intrinsic elements influence customer"s recovery satisfaction as psychological instruments for identifying latent profiles to service marketing stimuli in the context of service failure. Specifically, the application of service personnel"s psychological approach is extended by considering the inclusion of variables emphasizing the customer-contact employee"s attitude of mind in severe service failure. This study also sheds light on the HRM strategies that have been adopted in service recovery to amplify service providers" performance levels.<BR> In addition, most of current service recovery studies focus on the relationship between satisfaction and other constructs, such as loyalty and service quality. Yet, there is a paucity of research addressing the factors that lead to a customer building long-term relationship. Consequently, very little is known about relationship dissolution between recovery satisfaction and psychological variables.
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