영업비밀 요건의 변천에 따른 대응방안에 대한 소고 -비밀관리성을 중심으로-

백승만(Baek Seung-Man) 전북대학교 법학연구소 2020 法學硏究 Vol.63 No.-

급변화하고 있는 4차 산업혁명 시대속에서 다양한 아이디어를 바탕으로 스타트업 등을 통해 사업군이 다각화되고 기술집약적 사업 중심의 비중이 커지면서 자신만의 고유기술 또는 노하우를 어떻게 관리하느냐에 따라 기업의 존폐가 달라지기도 한다. 최근 영업비밀 침해에 따른 분쟁이 증가하고 있지만 영업비밀로서 인정받기 위해서는 영업비밀에 해당할지라도 비밀로써 관리를 하지 않았다면 영업비밀로 보호를 받을 수 없게 된다. 따라서, 비밀관리성을 중심으로 국내외 입법례와 비밀관리성 판단기준 변천에 따른 판례를 살펴본 결과 입법상의 변화가 기존 판례의 태도 및 실무적 측면에서의 영향은 적어보여 이에 대한 차등적 판단기준과 입증책임의 전환 등 제도적 마련을 위한 제언을 하고자 한다. In the era of the 4th Industrial Revolution, which is rapidly changing, business groups diversify through startups and other means based on diverse ideas, and as the emphasis on technology-intensive businesses increases, the existence or abolition of enterprises may change depending on how they manage their own technologies or know-how. In recent years, disputes arising from the infringement of trade secrets have been increasing. However, in order to be recognized as trade secrets, even if they fall under the category of trade secrets, they cannot be protected as trade secrets unless they are kept secret. Accordingly, the Ministry of Secrecy and Management has examined legal precedents at home and abroad and judicial precedents based on changes in the standards for determining confidentiality. As a result, legislative changes have little impact on existing judicial precedents in terms of attitude and practice, we would like to make institutional recommendations, such as changing the burden of differential judgment and proof.

영업비밀에 있어서의 경영상 정보

윤선희(Sun-hee Yun) 세창출판사 2005 창작과 권리 Vol.- No.39

Technology and information are critical to business today. Keeping that technology and information safely away from competitors is equally important. Accordingly, protection of trade secret information should be high on the list for every business. And as a informations, business information gives one an opportunity to obtain an advantage over his competitors who do not know or use it. Particularly, a business information which results from a cumulative knowledge of time and cost is as important as technical information. But the protection of business information is not enough as that of technical information. Having an eye on the importance of business information, this article will debate the protection as a trade secret. Business information can be divided as a client information, a product information and a enterprise one. As a client information, we can take an example of customer list. Customer list offers a business a competitive advantage, thereby enabling a company or individual to get a head start on the competition; it reduces time and cost such as marketing cost, and helps opening up a new market. Product information classified according to customer is protected as a trade secret. Data accumulated in the course of manufacturing can be protected as a technical or non-technical information. Furthermore, business strategy plan and market statistics study are protected as a trade secret. As a trade secret, business information should be an information that derives ①independent economic value (actual or potential) from not ②being generally known to the public or to any individual who can derive value from its disclosure or use. ③In addition, the owner of a trade secret must make reasonable efforts (under the circumstances) to maintain its secrecy. Not having to remain absolutely secret in order to be deserving of protection, the definition requires that the information not be generally known. And reasonable efforts to preserve secrecy should be employed. What is reasonable will vary depending upon the resources of the company claiming the trade secret and the value of the secret being protected. Finally, business information should have economic value and advantage over a competitor.

중국 전자제품 제조기업의 SCM 정보통합 역량이 파트너십과 위험관리성과에 미치는 영향: 스마트 고객관계관리의 조절효과를 중심으로

김창봉,왕아문 한국통상정보학회 2023 통상정보연구 Vol.25 No.4

1) In the recent global business environment, the development of 4th Industrial Revolution technology has profoundly changed the way companies operate and the market competitive landscape. In a rapidly changing era, smart customer management is identified as one of the key elements of corporate success, and especially in the field of supply chain management(SCM), the realization of customer relationship management through improvement of information integration capabilities is important. In this context, the purpose of this study is to reveal the relationship between SCM information integration capabilities, partnerships, smart customer relationship management, and risk management performance for electronics manufacturing companies in Shandong Province, China. The target of this study is an electronics manufacturing company in Shandong Province, China that uses SCM. To collect appropriate data, member lists such as the Shandong Province Foreign Economy and Trade Enterprise Association and the Shandong Province Electronics Association were used. For the empirical analysis, SPSS Ver. 28.0 was used for factor analysis, and Process Macro Ver. 4.2 was used for mediation and moderation effect analysis., As a result of the analysis, it was found that SCM information integration capability has a positive effect on risk management performance, and partnership mediates this relationship. And the electronics manufacturing company's smart customer relationship management showed a positive moderating effect on the relationship between partnerships and risk management performance. This study is significant in that it identified the importance of SCM information integration capabilities and identified the role of interaction with partners and smart customer relationship management.

보문 : 판매원 속성이 남녀 대학생과 판매원간의 관계몰입과 성과에 미치는 영향

홍경희 ( Kyung Hee Hong ),이윤정 ( Yoon Jung Lee ) 韓國衣類學會 2009 한국의류학회지 Vol.33 No.1

병원고객관계관리시스템의 성과요인 분석

전제란 한국융합학회 2021 한국융합학회논문지 Vol.12 No.5

이 논문의 목적은 병원고객관계관리(HCRM)시스템의 성능에 영향을 미치는 요인를 찾고 또한 이러한 요인 간의 관계를 분석하는데 있다. HCRM 시스템의 성능을 분석하기 위해 여러 KPI (핵심성과지표)의 분석을 수행했다. HCRM 시스템 성능에 영향을 미치는 요인 분석을 위해 다중회귀분석과 카이제곱검정을 수행하였다. 이 연구에서는 HCRM 시스템 성능의 선행요인과 결과요인 사이의 관계를 분석하기 위해 몇 가지 가설을 도출하였다. 이러한 가설들은 SEM (Structural Equation Model)을 사용하여 테스트되었다. 조사 결과 본 연구의 결과로서 HCRM-Infrastructure가 HCRM-Performance에 긍정적인 영향을 미친다는 사실을 발견했다. 그리고 HCRM-Performance는 병원의 경영관 리성과에도 긍정적인 영향을 미치는 것으로 확인되었다. 본 연구 결과를 바탕으로 HCRM시스템의 성공적인 구축과 성공적인 구현 및 개선을 위한 몇 가지 제안과 지침을 제안했다. The objective of this paper is to find out the factors for the performance of the Hospital Customer Relationship Management (HCRM) system. Furthermore, the relationships between these factors have been analyzed. In order to analyze the performance of the HCRM system, factor analysis with several Key Performance Indicators (KPIs) was conducted. And also multiple regression analysis and Chi-square test were executed. In this study, several hypotheses were derived to analyze the relationships between factors of performance of HCRM system. These hypotheses were tested by using the Structural Equation Model (SEM). As the result of this study, we discovered the HCRM-Infrastructure has positive effects on the HCRM-Performance. And the HCRM-Performance has also positive influences on the hospital management performance. On the basis of the research result, we proposed some suggestions and guidelines for the successful implementation and improvement of HCRM system.