http://chineseinput.net/에서 pinyin(병음)방식으로 중국어를 변환할 수 있습니다.
변환된 중국어를 복사하여 사용하시면 됩니다.
장기도(Kido Chang),박윤이(Yoonyee Pahk),김준태(Kim Jun-Tae),이해랑(Haerang Lee),도승헌(Seunghun Doh),백준상(Joonsang Baek) 한국디자인학회 2015 한국디자인학회 학술발표대회 논문집 Vol.2015 No.10
Crime against the intellectually disabled(ID) and children is becoming more prominent social issue, however, it is hard to find product or service that meet the needs and characteristic of these vulnerable victims. This study contains design direction derived from empirical study on the characteristic of ID and children. Over 70 actual cases were collected and analyzed to derive a sequential model of victim’s experience. A series of interview of experts in corresponding area was conducted based on the sequential model to find out physical and emotional experience of the victim in specific stages of crime which was followed by stereotyping of crime through generating personas. The purpose of this study is to define design direction that satisfy the peculiarity of ID and children. Utilizing the design direction form this study will aid in design practical solution for the beneficiaries.
A sociotechnical framework for the design of collaborative services
Baek, Joon Sang,Kim, Sojung,Pahk, Yoonyee Elsevier 2018 Design studies Vol.55 No.-
<P>This study was motivated by the lack of design knowledge in the area of systems design for collaborative services. It introduces a framework for developing service design goals and strategies to foster collaboration within a community, starting from an understanding of its collaboration network. Network analysis and an interview are used to understand collaboration, and a co-design workshop is used to generate design strategies to foster these relations. For validation, the framework is applied to a community enterprise in South Korea. This paper discusses: the meaning of a sociotechnical approach to collaborative service design; the challenges of co-creating sustainable solutions when empathy cannot be established with users; and the implication of the framework for service design in a sharing economy.</P> <P><B>Highlights</B></P> <P> <UL> <LI> We propose a sociotechnical framework to support the design of collaborative services. </LI> <LI> The framework aims at developing service design goals and strategies to foster collaboration in a community. </LI> <LI> We demonstrate the framework in a case to diagnose and design for collaboration in a community enterprise in South Korea. </LI> <LI> Collaboration is assessed using network analysis and goals are formed through a co-design process. </LI> <LI> The framework is applicable to designing active participation of customers in service production. </LI> </UL> </P>