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      • RESEARCH ON FACTORS AFFECTING COMPETITIVENESS OF SMALL AND MEDIUM FOOD ENTERPRISES IN HANOI

        Nguyen Thi My Nguyet,Luu Thi Thuy Duong,Pham đac Thang 한국무역학회 2017 한국무역학회 국제학술대회 Vol.2017 No.11

        Competency theory confirms that competitiveness derives from capacity of resources maintenance and coordination and capacity allowing enterprises to gain their target and purpose. In this paper, in food enterprises, competitiveness is the exploitation and use of enterprise’s capacities to maintain and create competitive advantage to gain higher business performance than competitors and adapt to changes of business environment. This research shows 09 factors that affect to competitiveness of small and medium food enterprises. The research’s result and processed data shows that competitiveness of small and medium food enterprises in Hanoi is most affected by 03 factors: capacities of product quality management, marketing, production and technology. Other factors having less effect on competitiveness of enterprise include: capacities of human resource and finance. These results are the basis for suggesting some solutions to enhance competitiveness of these enterprises in Hanoi.

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        Crowdshippers’ intentions to continue participating in last-mile delivery: A study in Vietnam

        Nguyen Nguyet,Tran Thi Hoang Ha,Luu Thi Thuy Duong,Vu Tuan Duong 한국해운물류학회 2023 The Asian journal of shipping and Logistics Vol.39 No.3

        The growth of last-mile delivery in developing countries is featuring the important contribution of crowdshippers. Therefore, exploring the factors affecting the intentions to stay in jobs of the crowdshippers is of great significance to maintain and sustainably develop the last-mile delivery service. Based on the Social Exchange Theory, we hypothesize that benefits (economic benefits, professional reputation, and job autonomy) and costs (risks and stress at work) have an effect on crowdshippers’ intentions to continue participating in last-mile delivery service in Vietnam. We also look for differences in motivations to stay in job between full-time and part-time workers. Survey data from 428 crowdshippers were analyzed using SmartPLS. The research findings indicate that economic benefits and work autonomy (benefits) have positive influences on intention to continue participating in crowd logistics, while risks and job stress (cost) have negative effects on the intention of crowsdhippers to continue their work. In addition, research findings also uncover that differences in motivation (perception of benefits and costs) to stay in job between full-time and part-time workers also affect their intentions. Although reputation did not show a significant impact on the crowdshippers’ intentions to continue participating in crowd logistics, it was discovered that reputation has a positive effect on full-time crowdshippers’ intentions to continue working. Based on the findings of this study, we recommend that businesses increase benefits and reduce costs in job to sustain and increase the continued participation in last-mile delivery.

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