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        Planning performance based contracts of repairable system using discrete event simulation

        Xinghui Zhang,Jianshe Kang,Jinsong Zhao,Hongzhi Teng 대한기계학회 2014 JOURNAL OF MECHANICAL SCIENCE AND TECHNOLOGY Vol.28 No.10

        This paper investigates a discrete event simulation approach for managing performance based contracts of repairable systems. We focuson an integrated service delivery environment where the manufacturer develops capital-intensive systems and also provides aftersalessupport. We propose a simulation model to calculate system availability comprehending four performance drivers: life time distribution,repair time distribution, spare parts inventory, and repair facility. This simulation model allows the service supplier to minimizethe total cost by optimizing the four performance drivers. In this simulation model, the failure time and repair time can follow arbitrarydistribution. This will allow the customer to monitor the supplier’s service through comparing the actual availability and its theoreticalvalue. The costs of three maintenance policies also can be studied under the performance based contracts framework. Two cases are consideredin this paper. One is a system containing single unit, one warehouse, and one repair center. Another is a system containing twofleets with different installed units, two spare part warehouses with one for each fleet, and a central repair depot.

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