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      • Health Impacts of The Business Process Outsourcing Industry : Condom Use in Call Centers

        Erickson T. Felicilda,Anna Floresca F. Firmalino 한국무역연구원 2012 The International Academy of Global Business and T Vol.8 No.2

        The business process outsourcing industry is viewed as a major contributor in the Philippine economy although concerns have been raised regarding the health impacts, particularly the sexual behavior of its workers and the increasing number of Human Immunodeficiency Virus and/or Acute Immune Deficiency Syndrome cases, engendered by the culture of these firms. Using a multinomial logistic regression model on data gathered from a survey of call center agents in Metro Manila, this study provides an analysis of the factors that affect condom use in call centers. Results of this study show that risk awareness and social influence positively and significantly affect the choice to use condoms, although condom use among these workers is still at a level that can contribute to increased incidence of infections. Risky sexual behavior is prevalent among call center agents despite high awareness of the associated risks and the social acceptability of condom use.

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