Digital Transformation in Summer Training Process at King Abdulaziz University: Action Design Research in Practice

Bahaddad, Adel,Bitar, Hind International Journal of Computer ScienceNetwork S 2022 International journal of computer science and netw Vol.22 No.7

In the knowledge development of online assessment in learning management systems (LMSs), many assessments are evaluated weekly in the summer training course for undergraduate students in the Faculty of Computing and Information Technology at King Abdul-Aziz University in Saudi Arabia. The number of performance assessments in the summer training course reaches 15 weeks. Many of them, however, are sent or done informally or through unreliable ways and cannot be verified by third parties. Therefore, applying the concept of digital transformation is essential. This research study reported herein used the action design research (ADR) method to build a new information technology system that could assist in the digital transformation. An electronic platform was designed, developed, implemented, and evaluated using the ADR method so that the main people involved in the summer training process (i.e., students, academic supervisors, and administrators) would have a high level of satisfaction with it. The study was conducted on 452 students, 105 academic supervisors, and 15 administrative staff and was conducted during the summer semester of 2020. All the training processes were digitally transformed and automated to control and raise the level and reliability of the training. All involved people were satisfied, thus, shifting the process to be in a digital form assist in achieving the high-level goal.

Towards the Acceptance of Functional Requirements in M-Learning Application for KSA University Students

Badwelan, Alaa,Bahaddad, Adel A. International Journal of Computer ScienceNetwork S 2021 International journal of computer science and netw Vol.21 No.4

M-learning is one of the most important modern learning environments in developed countries, especially in the context of the COVID-19 pandemic. According to the Ministry of Education policies in Saudi Arabia, gender segregation in education reflects the country's religious values, which are a part of the national policy. Thus, it will help many in the target audience to accept online learning more easily in Saudi society. The literature review indicates the importance to use the UTAUT conceptual framework to study the level of acceptance through adding a new construct to the model which is Mobile Application Quality. The study focuses on the end user's requirements to use M-learning applications. It is conducted with a qualitative method to find out the students' and companies' opinions who working in the M-learning field to determine the requirements for the development of M-learning applications that are compatible with the aspirations of conservative societies.

Functional Requirements to Increase Acceptance of M-Learning Applications among University Students in the Kingdom of Saudi Arabia (KSA)

Badwelan, Alaa,Bahaddad, Adel A. International Journal of Computer ScienceNetwork S 2021 International journal of computer science and netw Vol.21 No.2

The acceptance of smartphone applications in the learning field is one of the most significant challenges for higher education institutions in Saudi Arabia. These institutions serve large and varied sectors of society and have a tremendous impact on the knowledge gained by student segments at various ages. M-learning is of great importance because it provides access to learning through a wide range of mobile networks and allows students to learn at any time and in any place. There is a lack of quality requirements for M-learning applications in Saudi societies partly because of mandates for high levels of privacy and gender segregation in education (Garg, 2013; Sarrab et al., 2014). According to the Saudi Arabian education ministry policy, gender segregation in education reflects the country's religious and traditional values (Ministry of Education, 2013, No. 155). The opportunity of many applications would help the Saudi target audience more easily accept M-learning applications and expand their knowledge while maintaining government policy related to religious values and gender segregation in the educational environment. In addition, students can share information through the online framework without breaking religious restrictions. This study uses a quantitative perspective to focus on defining the technical aspects and learning requirements for distributing knowledge among students within the digital environment. Additionally, the framework of the unified theory of acceptance and use of technology (UTAUT) is used to modify new constructs, called application quality requirements, that consist of quality requirements for systems, information, and interfaces.

Differences in Users' Insights and Increase in The Acceptance Level for Using The BYOD Approach in Government, Non-Profit Organizations, and Private Sectors in Saudi Arabia

Alghamdi, Ahmed M.,Bahaddad, Adel A.,Almarhabi, Khalid A. International Journal of Computer ScienceNetwork S 2022 International journal of computer science and netw Vol.22 No.7

Digital transformation represents one of the main obstacles facing several government, private, and non-profit sectors that help stabilize digital transformation in the Arabic region. One of the helpful ways to improve the level of freedom, productivity, and flexibility among employees to accept the BYOD approach is using their own devices to perform their work both in and outside the workplace. This study focuses to present the differences between the main three economic sectors, which represent the most important pillars of the economy in Saudi Arabia within the Kingdom's Vision 2030. BYOD also has great importance to the stakeholders for raising their awareness by expressing the implications, if the concept of BYOD is widely and correctly adopted. The study uses the diffusion of innovation (DOI) framework and quantitative analysis data to determine the main dimensions and important factors that help increase the awareness of the target audience. The number of participants in this study was 830, and the participants are mixing between the government, private, and non-profit sectors. The main findings showed a significant impact of several factors such as the importance of knowledge, ease of use, employee satisfaction, risk awareness, and attention to increase the level of acceptance in three main sectors study for using the BYOD approach widespread and professional use.

Adoption of the Bring Your Own Device (BYOD) Approach in the Health Sector in Saudi Arabia

Almarhabi, Khalid A.,Alghamdi, Ahmed M.,Bahaddad, Adel A. International Journal of Computer ScienceNetwork S 2022 International journal of computer science and netw Vol.22 No.7

The trend of Bring Your Own Device (BYOD) is gaining popularity all over the world with its innumerable benefits such as financial gain, greater employee satisfaction, better job efficiency, boosted morale, and improved flexibility. However, this unstoppable and inevitable trend also brings its own challenges and risks while managing and controlling corporate data and networks. BYOD is vulnerable to attacks by viruses, malware, or spyware that can reach sensitive data and disclose information, modify access policies, disrupt services, create financial issues, minimise productivity, and entail some legal implications. The key focus of this research is how Saudi Arabia has approached BYOD with the help of their 5-step solution model and quantitative research methodology. The result of this study is a statement about what users know about this trend, their opinions about it, and suggestion to increase the employee awareness.

The Status of the Bring Your Own Device (BYOD) in Saudi Arabia: Dataset

Khalid A. Almarhabi,Adel A. Bahaddad,Ahmed M. Alghamdi International Journal of Computer ScienceNetwork S 2023 International journal of computer science and netw Vol.23 No.2

The paper brings across data that is utilized in the Bring Your Own Device (BYOD) status collected between February and April of 2021 across Saudi Arabia. The data set was collected using questionnaires established through online mechanisms for the respondents. In the questionnaire, personal details included five questions while seven questions addressed the working model of personal mobile devices. Six questions addressed the awareness of employees bring your own device awareness for employees comprised seven questions and two questions addressed the benefits of business achievements. In the identification of suitable respondents for the research, two approaches were applied. The research demanded that the respondents be Saudi Arabian nationals and have attained 18 years. Snowball and purposive techniques were applied in the collection of information from a wide area of Saudi Arabia while employing social media approaches that include the use of WhatsApp and emails in the collection of data. The approach ensured the collection of data from 857 respondents used in the identification of the status as well as issues across the BYOD environment and accompanying solutions. The data was also used in the provision of awareness in the community through short-term courses, cyber security training and awareness programs. The results of the research are therefore applicable to the context of the Saudi Arabian country that is currently facing issues in dealing with the application of personal devices in the work environment.

Determine the Critical Factors of Information Systems Success (ISS) to Enhance Customer Satisfaction on SME Performance in Saudi Arabia

Saad A. Almohammadi,Adel A. Bahaddad International Journal of Computer ScienceNetwork S 2023 International journal of computer science and netw Vol.23 No.10

In today's worldwide environment, information systems (IS) usage is growing swiftly. As a result, it now affects every aspect of life and serves as a general growth tool for individuals, groups, and governments. information system success (ISS) is affected by customer satisfaction and their acceptance of using these services. In addition, this issue will be a critical thing for SMEs, especially in Saudi Arabia. SMEs have a shortage and lack IT experience and resources. The research's question is What are the ISS that will improve customer satisfaction and SME performance in Saudi Arabia. Through an online survey, The data on how Saudi SMEs succeed in IS was acquired. Citizens and residents users in Saudi Arabia, representing a range of ages and educational backgrounds. In the IS success factors evaluation, which assessed the degree of agreeability and disagreeability of specific statements related to the six dimensions based on the empirical data, it was found that the users agreed with the majority of the claims. For users, usability is the most important feature. This study discovered that enhancing the system's overall user experience might lead to higher overall satisfaction.